Titoli in Comunicazione aziendale

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

Scientific Advertising was written by the advertising genius in 1923 and is cited by many advertising and internet marketing personalities such as David Ogilvy, Gary Halbert, and Jay Abraham as a "must-read" book. Hopkins used the techniques of testing and measuring the effectiveness of his ads by understanding and using the principles of psychology. After listening to this audiobook and applying the principles contained within, you'll be more able to avoid paying for ineffective advertising.

"How To Instantly Connect With Anyone" shows you how to be one of those lucky few, so you, too, can meet new people and converse with confidence; be credible and charismatic in every social and business situation; make friends and important contacts wherever you go; and command the respect of everyone you meet.

In the newly revised second edition of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance, clinical psychologist, distinguished leadership professor, and veteran hostage negotiator George Kohlrieser comes together with his son Andrew Kohlrieser, an experienced leadership, negotiation, and conflict resolution consultant, to deliver another incisive and practical discussion of how to use the proven psychological techniques used in hostage negotiations to enhance your leadership skills both professionally and personally.

Menace, mensonge, débordement émotionnel, manipulation, mauvaise foi, rapport de force défavorable, profils difficiles, contrainte... Dans un contexte de crise et de pressions multiples, les négociations, quelles qu'elles soient, se sont considérablement complexifiées. Cet ouvrage procure les techniques éprouvées pour préparer, conduire et clôturer efficacement les négociations difficiles et détaille les ressorts psychologiques essentiels à la résolution de conflit. L'auteur y livre ses secrets, outils et anecdotes, issus de son expérience de négociateur mondialement reconnu.

Few people are natural-born leaders. So what is it that transforms a person into the kind of individual who inspires others to follow? Become the person seen as most likely to lead the organization to victory. Great leadership is a skill that can be learned. Packed with proven methods, this indispensable little guide will unlock your leadership potential.

How to Read a Person Like a Book teaches listeners how to understand the strangers, friends, work colleagues around them by reading their body language...

Ti è mai capitato di sentirti frustrato perché non ti sentivi compreso? Vorresti essere in grado di spiegarti meglio e instaurare relazioni più profonde, ma non sai come fare? La comunicazione è un aspetto che va coltivato ogni giorno, sia per migliorare il lavoro di squadra che per la vita di tutti i giorni. È fondamentale ascoltare veramente gli altri in modo empatico, dando importanza sia alle parole che ci arrivano, sia a quelle che diciamo. Le relazioni umane sono la vera ricchezza della nostra vita! Ma come possiamo coltivarle?

¿Cómo hacen algunas personas para superar con entereza las adversidades de la vida, las crisis profesionales o, incluso, graves traumas personales? Este libro revela los rasgos sobresalientes de aquellos que salen fortalecidos de los desafíos, ayuda a entrenar el cerebro para soportar las tensiones de la vida diaria y proporciona un método para rehacer eficazmente una carrera profesional. Este título incluye artículos de: Daniel Goleman, Jeffrey A. Sonnenfeld y Shawn Achor.

Celebrating the seventy-fifth anniversary of the original landmark bestseller How to Win Friends and Influence People, comes an up-to-the-minute adaptation of Carnegie’s timeless prescriptions for the digital age. Dale Carnegie’s principles have endured for nearly a century. Since its...

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.

Nella vita professionale, ci si trova costantemente di fronte a situazioni che presentano sfide o addirittura si trasformano in problemi seri. I team finiscono spesso per avere lunghe discussioni che alla fine non riescono a produrre una soluzione veramente soddisfacente. Per poter affrontare le difficoltà in modo efficiente, è quindi molto importante padroneggiare le capacità di dialogo adeguate. Si può ottenere molto con la giusta tecnica di interrogazione. In questo libro, imparerà quando e come utilizzare quali domande e quali vantaggi presentano le singole domande.

Whether it's among colleagues at lunch or an audience of 1000, a leader's role is to move and inspire others. It's not only the big occasions that test a leader's mettle, but the little ones as well - in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly "insignificant" interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader.

Fully revised and updated—the national bestselling communication skills guide that will help you achieve personal and professional success one conversation at a time. The master teacher of positive change through powerful communication, Susan Scott wants you to succeed. To do that, she...

Read by the author. When you apply the StoryBrand framework your brand will stand out. Developing that framework to clarify your message and grow your business is about to get a whole lot simpler. . . Since the original publication of Building a StoryBrand, over one million business leaders have...

Some find talking to others uncomfortable, difficult, or intimidating. Here is a way to overcome these communication challenges. How to Talk to Anyone, Anytime, Anywhere is the key to building confidence and improving communication skills. Written by Larry King, this guide provides simple and...

Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and...

Em seu trabalho definitivo sobre inteligência emocional, Daniel Goleman explica que ela é duas vezes mais importante que as demais habilidades na formação de um líder excepcional. Se você não tiver tempo para ler mais nada sobre inteligência emocional, leia estes 10 artigos escritos por especialistas no assunto. Eles foram selecionados pela Harvard Business Review entre centenas de textos publicados com o objetivo de ajudar você a aprimorar suas habilidades, melhorar os relacionamentos e garantir seu sucesso profissional.

Part of the bestselling Surrounded by Idiots series! Internationally bestselling author Thomas Erikson has helped changed how the world thinks about behavior using a simple 4-color behavior analysis system. In Surrounded by Bad Bosses he applies that same system to revolutionize the workplace...

Discover how to use proven spy techniques to bolster your business strategies—from self-advocation to selling to interviewing—and ultimately make more money with this unique guide from the winner of Shark Tank and bestselling author of Spy Secrets That Can Save Your Life. Spies communicate...