Edgar H. Schein

The key to effective communication. Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid...

The global bestseller returns in its third edition to continue teaching people how to effectively ask and obtain accurate answers to questions across all mediums. In an increasingly divisive era where communication is often dominated by assertiveness and directive leadership, this bestselling...

Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused - and we often react the same way when people try to help us. Why is it so difficult to provide or accept help....

The Corporate Culture Survival Guide is the essential primer and practical guide every organization needs. Corporate culture pioneer Edgar H. Schein breaks the concept of "culture" down into real terms....