Titoli in Comunicazione aziendale

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

In this hilarious and highly practical book, author and professional speaker Scott Berkun reveals the techniques behind what great communicators do, and shows how anyone can learn to use them well. For managers and teachers - and anyone else who talks and expects someone to listen - Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.

NEW YORK TIMES BESTSELLER The instant classic about why some ideas thrive, why others die, and how to make your ideas stick. “Anyone interested in influencing others—to buy, to vote, to learn, to diet, to give to charity or to start a revolution—can learn from this book.”—The...

Nella seconda edizione de "Le chiavi delle cose nascoste" viene illustrato lo scenario, delineato dalle attuali conoscenze scientifiche, nel quale si muove l'uomo e offerta la chiave per accedere a regole che ne determinano il comportamento.

A handsome, commemorative edition of Peter F. Drucker’s timeless classic work on leadership and management, with a foreword by Jim Collins. What makes an effective executive? For decades, Peter F. Drucker was widely regarded as ""the dean of this country’s business and management...

Conversationally Speaking has become the most popular book in the world teaching conversation skills. Millions of people have used it to learn the secrets of effective communication. This revised edition provides more ways to improve your conversation skills by giving you strategies that work for starting conversations, asking questions that promote interaction, interesting people in what you have to say, listening so that others will be encouraged to talk, avoiding rejection-producing behavior, handling criticism constructively, and more.

Si te pones como meta lograr dos cosas todos los días -sin excepción-, no tendrás límites para lo que quieras alcanzar. Con la ayuda de Brian, serás capaz de descubrir la clave para ganar, tener felicidad, crear una buena reputación y triunfar.

¡Sí, de acuerdo! ofrece una estrategia comprobada, paso a paso, para llegar a acuerdos aceptables entre las partes en cada tipo de conflicto. Esta versión actualizada y revisada brinda a los lectores un método directo y aplicable universalmente para negociar disputas personales y profesionales sin enojarse ni ser engañados. Desde hace casi treinta años, ¡Sí, de acuerdo! ha ayudado a millones de personas a aprender una mejor manera de negociar.

Part of the bestselling Surrounded by Idiots series! Internationally bestselling author Thomas Erikson has helped changed how the world thinks about behavior using a simple 4-color behavior analysis system. In Surrounded by Bad Bosses he applies that same system to revolutionize the workplace...

Few people are natural-born leaders. So what is it that transforms a person into the kind of individual who inspires others to follow? Become the person seen as most likely to lead the organization to victory. Great leadership is a skill that can be learned. Packed with proven methods, this indispensable little guide will unlock your leadership potential.

Den guten Seemann erkennt man bei schlechtem Wetter, heißt es in der Toskana. Beim guten Redner ist es ähnlich: Er bewährt sich erst, wenn es wirklich kritisch wird. Hier setzen Ralf Höllers Rhetorik-Tipps an: eine echte Fundgrube für Redefüchse und solche, die es werden wollen. Von der groben See zum Rednerpult ist es nicht weit. Wer vor Publikum auftritt, kann mit Fachwissen allein nicht bestehen. Redeauftritte oder Diskussionen verlaufen selten reibungslos. Wie reagieren auf Zwischenrufe? Oder, schlimmer noch, auf böswillige Intrigen?

Miteinander reden ist von zentraler Bedeutung für Führungskräfte. Weder ihre fachlichen Kompetenzen noch ihre Position schützen sie vor Missverständnissen, Unklarheiten und verfehltem Gesprächsaufbau. Ihre Aufgaben in Teams und hierarchisch strukturierten Unternehmen verlangen aber, dass sie auf der Grundlage sachlicher und menschlicher Klarheit ihre Kontakte und Beziehungen effektiv und erfreulich gestalten, auch und gerade bei konfliktgeladenen Themen.

The Personal Branding Playbook shows you how to craft your story; design your personal brand strategy; share your story with the world online; build a community of loyal fans, not followers; drive inbound leads, opportunities, and introductions; and position yourself as the option, not just an option in your market.

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth...

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.

In the newly revised second edition of Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others and Raise Performance, clinical psychologist, distinguished leadership professor, and veteran hostage negotiator George Kohlrieser comes together with his son Andrew Kohlrieser, an experienced leadership, negotiation, and conflict resolution consultant, to deliver another incisive and practical discussion of how to use the proven psychological techniques used in hostage negotiations to enhance your leadership skills both professionally and personally.

Ti è mai capitato di sentirti frustrato perché non ti sentivi compreso? Vorresti essere in grado di spiegarti meglio e instaurare relazioni più profonde, ma non sai come fare? La comunicazione è un aspetto che va coltivato ogni giorno, sia per migliorare il lavoro di squadra che per la vita di tutti i giorni. È fondamentale ascoltare veramente gli altri in modo empatico, dando importanza sia alle parole che ci arrivano, sia a quelle che diciamo. Le relazioni umane sono la vera ricchezza della nostra vita! Ma come possiamo coltivarle?

Great communication skills can make all the difference in your personal and professional life, and expert author Elizabeth Kuhnke shares with you her top tips for successful communication in any situation. Packed with advice on active listening, building rapport with people, verbal and non-verbal communication, communicating using modern technology, and lots more, Communication Skills For Dummies is a comprehensive communication resource no professional should be without!

In The Smart Negotiator: Unlocking the Power of AI and Human Insight, internationally renowned trainer, speaker, and professor Dr. Keld Jensen takes you on a groundbreaking journey to redefine what it means to be a smart negotiator in a world where human skills meet the transformative capabilities of artificial intelligence. Through engaging commentary, real-world case studies, and AI-driven examples, this book unveils a new perspective on strategic negotiation—where timeless principles like trust and cooperation are amplified by cutting-edge technology.

Are your employees meeting their goals? Is their work improving over time? Understanding where your employees are succeeding—and falling short—is a pivotal part of ensuring you have the right talent to meet organizational objectives. In order to work with your people and effectively monitor their progress, you need a system in place. The HBR Guide to Performance Management provides a multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve, and ensure they're growing with the organization.