t first glance of this episode you will think, I don't need basics. What if I told you that it is the basics that so many are getting wrong.

Local Eats are the Best Eats!

Join the Mad Food critic today as we discuss what is the magic number of locations to have. One location or multiple?

Local Eats are the Best Eats!

We see it all the time, restaurants advertising on social media or other outlets. How many times are the patrons disappointed in the actual experience. Let's take a look at this controversial topic.

Local Eats are the Best Eats!

I have heard operators say, no one ever complains about our food. Unfortunately, these days people will usually say, "it was fine" To me that is the worst thing someone can say. Yes, you can serve food that is subpar, people will notice, and you will see the results in empty chairs during meal service.

Local Eats are the Best Eats!

In the world of food service, sometimes we get wrapped up in the day to day operations and lose site of some important things, like, who we want to be. This is perfectly normal, but it can also be a perfect storm to unravel what we started out to create in the first place. In this episode we uncover some pitfalls, I am not saying don't serve cheese sticks or cheesecake, I am saying do not let them be your identity. Have some strong performers on your menu that showcase who you really are and what specialties you have mastered. The biggest pitfall in brand identity is allowing your distributor to have a bigger identity in your restaurant than you do.

Local Eats are the Best Eats!

Restaurants should always strive to provide a wow experience. It is honestly the fastest way to become a successful restaurant. Let's take a deep dive on what it takes to provide a WOW experience.

Local Eats are the Best Eats!

You own a restaurant, then you hire a new employee. What is your plan for training? Every restaurant should have a solid training program, regardless of size. Training is the best ingredient for ALL restaurants.

Local Eats are the Best Eats!

You know the story, we go out to eat and a plate of fresh fried catfish sounds so good. So we order the catfish because that's what the menu said it was, but are we really getting American raised catfish? The only "true catfish" in America.

Local Eats are the Best Eats!