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Booked out and still worried about revenue? We sit down with Ashlyn, an esthetician six months into running a spa designed for moms with on-site childcare, to crack the code on why steady bookings don’t always equal steady income. The answer isn’t more clients—it’s a conversion system that turns “treat-me” facials into rebooks, retail, and reliable monthly revenue.
We start with the foundation: knowing your numbers. You’ll hear a simple, practical method to track treatment and retail revenue monthly, plus weekly client counts and rebook percentages. Once you see patterns, you can predict slow seasons, plan smarter promotions, and stop guessing. From there, we dig into the real customer problem. Ashlyn’s ideal clients aren’t chasing ingredient decks; they’re craving relief from stress and mom-guilt. We show how to mirror their language, deliver a short “wow” lesson on stress and the body, and earn trust by speaking to what they actually need.
Then we build the five-step conversion system you can lift and use tomorrow: a guided consultation that surfaces the real goal, a concise educational moment that builds authority, a clear six-month plan, product recommendations that support relaxation between visits, and a rebooking ask before checkout to keep momentum. We also map a low-pressure follow-up rhythm—texts, simple mailers, quick social touches—to reduce cancellations and maintain connection without feeling salesy.
By the end, you’ll have a repeatable playbook to stabilize revenue without adding hours, expand retail that genuinely helps clients, and measure execution so results improve week after week. If you’ve been hustling for new leads while your calendar is already full, this conversation offers a calmer, smarter path to growth. If this helped, subscribe, share with a beauty pro who needs it, and leave a quick review to tell us which step you’re trying first.
Don't forget to check out this consultation episode - https://www.buzzsprout.com/2384812/episodes/18037507
AND this free Weekly Numbers Tracker from last weeks episode here - https://stan.store/EstheLaunchAcademy
To learn more about Kari Jo visit: https://www.karijopatterson.com
Want to do a live Business Breakthrough Audit on the podcast with me?
Apply here - https://forms.gle/hMF2MYTUsUMyAW477
Ready to Invest in yourself and your business?
Book a Free Discovery Call - https://stan.store/EstheLaunchAcademy/p/free-20-minute-consultation-
Connect with me on your fav social platform:
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Facebook: https://www.facebook.com/karijopattersonestheticiancoach
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Links You May Want to Check out:
Join the Client Building for Estheticians group: https://www.facebook.com/groups/clientbuildingforestheticians
Check out Kari Jo’s courses here https://esthelaunchacademy.com