Episodi

  • What to Fix First When Your Marketing Stops Working
    Feb 21 2026

    If your traffic looks normal but revenue is dropping, this episode will help you stop reacting and start diagnosing so your marketing can scale efficiently again.

    Host Eddie Garrison breaks down what businesses should actually fix first when marketing performance drops.

    When leads slow down, most teams react by adding more tactics. More ads, more content, more platforms. But activity rarely solves the problem because the issue is usually not effort. It is friction inside the system.

    This episode walks through a clear diagnostic framework to identify the real constraint before changing campaigns. You will learn how to determine whether the problem is demand, visibility, conversion, offer clarity, or follow up, and why fixing them in the wrong order increases acquisition costs.

    Instead of guessing, you will understand how to trace the customer path from discovery to decision and repair the exact point where momentum breaks.

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    8 min
  • How to Turn Your Google Business Profile Into a Lead Machine
    Feb 8 2026

    In this episode of The Modern Marketer Podcast, host Eddie Garrison breaks down one of the fastest and most overlooked ways businesses can generate real marketing results without increasing ad spend or waiting months for SEO to work.

    If your marketing feels slow, expensive, or invisible, your Google Business Profile may be the missing link.

    Eddie walks through a practical, no-fluff strategy for turning a Google Business Profile into a high-intent growth asset that drives calls, website visits, and local visibility quickly. You’ll learn why this channel delivers faster wins than most marketing tactics, how small optimizations can create immediate momentum, and which features have the biggest impact on trust and conversions.

    This episode covers:
    • Why Google Business Profile captures ready-to-buy demand
    • The fastest visibility levers most businesses ignore
    • How categories, services, photos, and reviews influence rankings and trust
    • Simple ways to reduce friction and increase conversions
    • How consistency compounds results over time

    Whether you’re a local business owner, marketer, or growth leader, this episode provides a clear, actionable framework for getting quick wins where intent is highest.

    No hype. No heavy tech. Just smart, modern marketing that works.

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    8 min
  • Customer Engagement Strategy: How to Build Relationships That Drive Growth
    Feb 1 2026

    With acquisition costs rising and trust in traditional advertising declining, brands can’t afford to rely on constant new traffic. The advantage today comes from retention, loyalty, and lifetime value.

    Host Eddie Garrison walks through what a true customer engagement strategy looks like, how to map it across the entire customer lifecycle, and the practical systems that turn one-time buyers into long-term advocates.

    You’ll learn:

    • What customer engagement actually means (beyond email and social)
    • How retention outperforms acquisition financially
    • The 5 stages of the engagement lifecycle
    • Tactical plays like lifecycle campaigns, onboarding optimization, proactive support, and community building
    • The metrics that matter — and the vanity metrics to ignore
    • Common mistakes that quietly increase churn

    If you want fewer one-and-done customers and more repeat buyers, referrals, and predictable revenue, this episode gives you the blueprint.

    Because modern growth isn’t about shouting louder — it’s about building relationships that last.

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    9 min
  • Why 37% of Consumers Now Start With AI Instead of Google
    Jan 25 2026

    Search is no longer just a tool. It is becoming the decision layer between people and brands.

    In this episode of The Modern Marketer Podcast, host Eddie Garrison breaks down new research showing that 37% of consumers now begin their searches with AI instead of Google and why this shift is redefining SEO, brand visibility, and how buying decisions are formed.

    You’ll learn how AI is replacing traditional search as the first point of discovery, why users prefer AI-driven answers over link-based research, and how this changes the entire customer journey, from awareness to purchase. Eddie explains the rise of “answer optimization,” the growing importance of brand consistency and authority across the web, and the new competitive risk facing companies that rank well but fail to influence AI recommendations.

    This episode also outlines practical steps brands can take to remain visible and credible in an AI-first world, including how to position your company clearly, strengthen authority beyond backlinks, and ensure your brand is understood by the systems increasingly shaping consumer decisions.

    If your growth strategy still assumes Google is the starting point, this conversation will challenge that assumption and show you where the next real advantage is forming.

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    9 min
  • Little Treat Culture: How Everyday Moments Build Real Loyalty
    Jan 18 2026

    In an era of AI, automation, and hyper-optimized customer journeys, brand loyalty is no longer built through big campaigns or flashy experiences. It’s built in the quiet moments in between.

    In this episode of The Modern Marketer Podcast, host Eddie Garrison explores the rise of “little treat” culture, the small, human-centered interactions that make customers feel understood, respected, and valued. From thoughtful onboarding and frictionless design to empathetic error handling and timely insights, these micro-moments are reshaping how trust and memory are formed in modern brands.

    You’ll learn:

    • Why large campaigns are losing their influence on loyalty
    • How AI raises expectations but doesn’t create emotional connection
    • What “little treat” moments look like inside real customer experiences
    • Why memory is becoming the most important conversion metric
    • How to design systems that feel human, not mechanical

    If your brand is optimized but forgettable, this episode will challenge how you think about differentiation, customer experience, and long-term growth.

    Because in an AI-driven world, human moments are the currency of loyalty.

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    10 min
  • Smarter Audiences Are Being Shaped by Synthetic Data
    Jan 11 2026

    Audiences aren’t just getting smarter — they’re being simulated.

    In this episode of The Modern Marketer Podcast, Eddie explores how synthetic data is fundamentally changing the way brands understand customers, test strategies, and make decisions.

    What happens when every company can model markets, predict outcomes, and optimize campaigns before spending a single dollar? The answer isn’t just better marketing, it’s a new set of risks, including false confidence, competitive sameness, and the erosion of strategic judgment.

    You’ll learn:

    • What synthetic data actually is and how it differs from traditional analytics
    • Why simulations can create the dangerous illusion of certainty
    • How widespread AI tools are leading to “optimized sameness” across industries
    • Why human judgment is becoming the most valuable competitive advantage
    • How strategy is shifting from finding answers to choosing trade-offs
    • Why the future of marketing belongs to brands that prioritize interpretation over prediction

    This episode is a must-listen for founders, CMOs, strategists, and marketing leaders navigating an era where intelligence is abundant, but clarity is rare.

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    9 min
  • 5 Signals Already Reshaping How Brands Will Win in 2026
    Dec 31 2025

    While many teams are still focused on visibility, content volume, and short-term optimization, the real growth battle is moving upstream. AI agents are influencing purchase decisions, large language models are determining which brands get recommended, and trust is being evaluated by systems long before a human ever compares options.

    In this episode of The Modern Marketer Podcast, Eddie breaks down the five signals already reshaping how brands will win in 2026 and why most marketing strategies are quietly falling behind.

    You’ll learn how AI is shifting from creative output to creative intelligence, why synthetic data is making audiences appear smarter, and how small, human moments of value are becoming the real drivers of loyalty in an AI-mediated world.

    This episode is a strategic wake-up call for modern marketers, founders, and brand leaders who want to stay relevant as influence, discovery, and decision-making are redefined.

    If you’re still optimizing for yesterday’s playbook, this conversation will challenge how you think about growth, authority, and what it truly means to be chosen in 2026.

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    10 min
  • What McDonald’s AI Ad Disaster Teaches Every Marketer
    Dec 21 2025

    In this episode of The Modern Marketer, host Eddie Garrison breaks down the McDonald’s AI Christmas ad controversy and why it matters to every marketer experimenting with AI today.

    After intense backlash over unsettling visuals, tone-deaf holiday messaging, and accusations of “AI slop,” McDonald’s quietly pulled the ad from official channels. But this wasn’t an AI failure, it was a marketing one.

    Eddie dives into what McDonald’s got wrong, how creative direction and emotional misalignment fueled the backlash, and what the brand could have done differently. More importantly, he shares practical lessons marketers can apply right now to avoid similar mistakes when using AI in advertising.

    If you’re exploring AI-driven creative, managing brand trust, or navigating high-stakes campaigns, this episode is a must-listen.

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    9 min