It's a goal of every business owner and often a large expense - acquiring more customers! Additionally, once you get them, how do you ensure retention? Matt Simmons, co-founder of Curbside Laundries, shares tips and tricks he's learned from his background in marketing and the data from their many clients. This is an episode of The Laundromat Millionaire Show every business owner won't want to miss! Also, stay tuned for a peek into the Curbside 2026 Conference!

Referenced Links:
Our Guest’s Links: Conference Link: https://www.curbsidelaundries.com/conference/
Curbside Software: https://www.curbsidelaundries.com/
Laundry 'Matt' Podcast: https://www.youtube.com/curbsidelaundries
X: https://x.com/CurbsideApp
InstaGram: https://www.instagram.com/curbsidelaundries/
Facebook: https://www.facebook.com/CurbsideLaundries
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
Alex Bloom on Curbside: https://www.youtube.com/watch?v=nogsyKKV7jg
Episode on Commercial Accounts: https://youtu.be/bRP1ox4SX2g
Webinar on Growing Revenue: https://get.curbsidelaundries.com/webinar/

Timestamps
00:00 Episode 113 Intro – Matt Simmons
01:29 Spotlight: Dave AI Coaching
5:13 Matt’s Entrance into the Laundry Industry
10:13 Starting Wash-Dry-Fold POS
11:51 Matt’s Laundromat Operations
13:33 Learning from Others in the Industry to Speed Growth
15:41 First Curbside Laundry Conference
18:28 Laundry Industry Trends
23:24 Customer Acquisition Costs
31:38 Importance of Retargeting
34:19 Auto-Route Fill Up
42:50 Growth of Pickup & Delivery Laundry Services
44:37 Commercial Laundry Trends & OPL Facilities
48:27 Speakers for Curbside 2026 Conference
56:39 Matt’s Links & Final Thoughts

Ready to elevate your laundromat? Learn from the retail industry how to make small changes that create a big imact on customer experience. Stan Sugarman, owner of Oz Laundry in Atlanta, shares what he learned from his vast experience in the retail and real estate industries to create his remarkable laundromat in this episode of The Laundromat Millionaire Show with Dave & Carla Menz.

Referenced Links:
Our Guest’s Links: Oz Laundry: https://www.ozlaundry.com/
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
Wholesale Laundry in Alabama: https://www.alaundryman.com/
Eastern Funding: https://www.easternfunding.com/
Laundry Cares: https://laundrycares.org/
Atmosphere TV: https://www.atmosphere.tv/
Presso: https://getpresso.com/
CCI – Fascard System: https://www.laundrycard.com/products/fascard/
Cents – LaundroWorks: https://laundroworks.com/
Alliance ProCapture: https://alliancelaundry.com/news/alliance-feature-ends-lint-issues/
Previous Episode with Craig Madson on Procapture: https://www.youtube.com/watch?v=0zbp5xwruBE

Timestamps
00:00 Episode 112 Intro – Stan Sugarman
00:54 Spotlight: The Laundromat Millionaire WDF & Delivery Workshop
2:18 More Customers, Not More Equipment
05:50 Stan’s Background
09:10 Creating Oz Laundry
12:09 Lessons for Laundromats from a Retail Perspective
17:49 Reinvesting and a Longterm Mindset
20:46 Laundromat Business Model
21:31 Pivoting with Presso
25:24 Equipment Brand and Mix
27:31 Payment Systems and Coins vs Cards
30:49 Laundromat Journey Challenges and Changes for the Future
34:59 Advice for Prospective Laundromat Owners
36:38 Marketing a New Store
39:14 Importance of Competitive Analysis
41:33 Future Growth & Replacing Yourself
43:11 Contact Information
44:00 Tax Advantages of Laundries
45:08 Final Thoughts

Wanting to grow your laundry service business? This episode is packed full of golden nuggets to help you reach more customers and elevate your revenue! In this episode of The Laundromat Millionaire Show, Dave & Carla interview Pete Valconesi, founder of High Mark Manufacturing, Laundry Lockers and a former laundromat owner. Learn about his journey, his products, and how and where we see a future for his high tech smart laundry lockers to accelerate growth in your business.

Referenced Links:
Our Guest’s Links: https://www.highmarkmanufacturing.com/ and https://laundry-lockers.com/
https://www.instagram.com/laundry_lockers/
https://www.facebook.com/profile.php?id=61562036923248
https://www.facebook.com/profile.php?id=100032295776673
https://www.linkedin.com/in/pete-valconesi-2b862823/
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/

Timestamps
00:00 Episode 111 Intro – Pete Valconesi
02:19 Spotlight: The Laundromat Millionaire Insurance Program
03:20 Pete’s Backstory
07:10 Starting High Mark Manufacturing – Solving a Problem
12:35 The Evolution of Bulkheads
20:40 Adding Furniture & Folding Tables
22:37 Durability & 10 Year Warranty
26:45 Company Growth
28:17 Pete’s Laundromat Journey
32:42 The Idea for Laundry Lockers
39:04 How Laundry Lockers Work with the App
42:56 Possible Uses for Laundry Lockers
50:44 Technology & Integrations with Other Systems
55:03 Final Thoughts & Contact Information

Every successful journey is paved with mistakes along the way. In this episode of The Laundromat Millionaire Show, Dave & Carla reveal their biggest mistakes while growing their multi-million dollar chain of laundromats. Additionally, stick around for the end and learn the 5 best decisions they made along the way!

Referenced Links:
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
Previous Episode – Our Story: https://youtu.be/NpvRxaWmWaY
Previous Episode – Leaving HappyNest: https://youtu.be/gz0-QaNlAoU
Previous Episode- Delivery Failures: https://youtu.be/tkP_Z-Zyn34
Previous Episode- Staffing Keys: https://youtu.be/FxcHafohi3g

Timestamps
00:00 Episode 110 Intro – Our Mistakes & 5 Biggest Wins
02:13 Framing Our “Mistakes”
07:24 Acquisition Mistakes – Due Diligence Omissions
12:42 Buy or Lease and the Mis-Negotiations
18:34 Basements and Bad Landlords
20:52 Business Model Mistakes – Unattended Stores
25:20 Layout & Machine Mix Regrets
31:41 Folding Space Requirements
35:57 Seating & Flooring Disasters
42:58 Window & Bathroom Re-dos
46:13 HVAC Nightmare
48:25 Targets for Theft & Vandalism
49:55 Marketing Fails
54:55 Keeping Toxicity too Long
57:22 Employee Handbooks & SOPs
1:00:56 Wash-Dry-Fold & Delivery Mistakes – Branding
1:05:03 Software Switches
1:07:05 Service Area, Pricing & Compensation Blunders
1:11:38 Van Selection
1:12:38 Our 5 Biggest Wins!
1:24:27 Final Thoughts

After only 18 months in the laundry business, Craig & Michelle of Monster Laundry in Sacramento have tripled their revenue! Learn how they did it and the hard lessons they learned along the way. In this interview with Dave & Carla of The Laundromat Millionaire Show, they share their retooling mistakes, challenges of working with your partner, and their most successful moves thus far.

Referenced Links:
Our Guest: Monster Laundry: https://www.monsterlaundry.com/
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
Previous episode with Dyna Robotics: https://www.youtube.com/watch?v=wpslRUFa6Tg
Dyna Robotics: https://www.dyna.co/
Western States Design – Will Klein distributor: https://www.westernstatedesign.com/
Jordan Berry – Laundromat Resource: https://www.laundromatresource.com/
Dexter Financial: https://www.dexterfinancial.com/
Curbside Laundries Software: https://www.curbsidelaundries.com/

Timestamps
00:00 Episode 109 Intro – Craig Taylor & Michelle See
01:40 Backstory of meeting Craig
03:10 Craig’s Journey into the Industry – Due Diligence on Location
11:48 Non-Passive Business & Working with Your Spouse
15:22 Lease Negotiations & Financing
19:16 Changing the Store Layout
22:31 Renovating without Fully Closing the Store
24:58 Staffing Challenges
26:55 Mistakes During First Months
30:54 Importance of Branding the Store
34:07 Successes Over the First 2 Years
39:37 Tripled their Revenue
42:55 Decision to Add Delivery Services
44:53 Mission to Impact the Community
46:33 Ideas for Children in Small Spaces
48:31 Challenges with Homeless Population
52:18 Plans for Future Growth of Monster Laundry
55:39 Final Thoughts & Contact Information

Calling a laundromat a passive or even semi-passive business can definitely be a contentious claim! However, Ian Gollahon share how he and his business partner were able to create just that - while also running their software business Wash-Dry-Fold POS! In this episode of The Laundromat Millionaire Show, learn the keys to creating a business you don't have to work in every day. Additionally, learn the latest changes in laundry POS software and advice on how to choose the right platform for your business.

Referenced Links:
Our Guest: Wash-Dry-Fold POS: https://www.washdryfoldpos.com/
Liberty Laundromats in Oklahoma: https://www.libertylaundryok.com/
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
LaundroWorks: https://laundroworks.com
Alliance laundry systems: https://alliancelaundry.com/
Previous Episode with Brian Henderson: https://youtu.be/e_T9GAL1qdM?si=IoNffY-ViAWoTF-1
Previous Episode with Clean Cloud: https://youtu.be/NZWfAldtLZc?si=nS5zkWg707So1V9n
Previous Episode with Cents: https://laundromatmillionaire.com/laundromatmillionaire_videos/growth-comfort-do-not-coexist-with-alex-jekowsky/
Heartland cc processing: https://contact.heartland.us/

Timestamps
00:00 Episode 108 Intro – Ian Gollahon
06:49 Tips for Increasing Revenue of Laundromats
10:33 Time Spent at Laundromats
11:49 Switching from Coins to Loyalty Cards
13:58 Starting WDF POS & the Laundromat Acquisition
17:03 Making the Laundromat Semi-Passive
24:45 Organizational Structure & Why Operate Fully Attended
32:31 Laundromat Fire Risks
39:28 Updates on WDF POS & How to Choose a POS System
46:34 Machine & Software Integrations
52:39 Why You Need a POS System & Combatting Employee Theft
56:29 Get a Demo of WDF POS
57:33 Credit Card Processing Fees
58:21 Final Thoughts – Laundromats as a Semi-Passive Business

The terms of your purchase deal can make or break your chances for a successful business - and it all starts with making the right offer! In this episode of The Laundromat Millionaire Show, Mike Finger of Exit Oasis returns to share his laundromat journey including tips for proper due diligence, improving the business, and reselling it for 2.5 times his cost!

Referenced Links:
Our Guest: Exit Oasis Website: https://exitoasis.com/
Mike's LinkedIn: https://www.linkedin.com/in/mike-finger
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
LM Episode on Due Diligence: https://youtu.be/Q0kIxMrmuwA
Previous Episode with Mike: https://youtu.be/35Od9WsLHD8
Form 8821: https://www.irs.gov/pub/irs-pdf/f8821.pdf

Timestamps
00:00 Episode 107 Intro – Mike Finger
03:42 Mike’s Background & Recap of Episode 81
06:18 Finding a Laundromat to Buy
08:51 Making an Offer
11:33 Doing the Due Diligence – First Attempt & Uncovering Lies
14:37 Looking for Other Options – Drop Note Strategy
15:16 Doing the Due Diligence – Second Attempt & Bypassing the Owner
21:05 Using Utility Bills to Estimate Revenue
24:51 Foreclosure, Final Offer & Purchase
25:54 Dave’s Thoughts on Due Diligence and the Timeline for Purchasing a Laundromat
28:28 The Importance of Patience
30:57 Difficulty in Financing Some Deals
34:23 Running Your Business to Maximize Its Value
37:00 Turning His Laundromat Around and Reselling at 2.5X His Cost
42:36 Learning to Delegate
43:54 Our Story of Creating a Sellable Business
48:22 Changing the Vocabulary Around “Sellability”
51:04 Most Important Concept Learned as a Business Owner
51:46 Impact of the Initial Deal
52:34 How Mike Increased the Value of His Laundromat
57:10 Final Thoughts – Contact Info for Mike Finger

Why should you hire a marketing company when you could do it yourself? Why does it matter if the company specializes in the laundry industry? Can't AI basically do your marketing for you? These questions and more are discussed in this episode of The Laundromat Millionaire Show as we come LIVE from the LaundroBoost Marketing booth at Clean Show 2025! Get answers from our experts, Brett Lyon, Eric De Jong and James Woods of LaundroBoost Marketing.

Referenced Links:
Our Guest: LaundroBoost Marketing Company: https://laundroboostmarketing.com/
Our Sponsors: Eastern Funding: https://www.easternfunding.com/ & H-M Company Drain Troughs: https://www.draintroughs.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
Previous Episodes with Brett: https://youtu.be/TjY4W4lfGWQ https://youtu.be/2OWVERc2ziY https://youtu.be/PxbmxlsWcOw

Timestamps
00:00 Episode 105 Intro – Brett Lyon
01:16 Marketing Recommendations for New Owners
04:47 Advantages of Laundry Industry-Specific Marketing
07:08 The Added Power of Continuous Marketing
09:06 Varying Results in Varying Markets for Varying Services
10:21 Refuse to Market for Competitors
11:38 Start with a Great Product or Service
12:14 The Industry-Specific Difference in Simple Terms
12:53 First Come, First Served
13:13 Intro & Background of Sales Manager – Eric De Jong
16:59 DIY Marketing vs Professional Industry-Specific Marketing
22:28 Continuous Monitoring & Adjustment of Campaigns
26:41 The Shared Responsibility for Success
27:47 Doing What’s Right for Our Customers
34:11 The Sales Calls
36:49 Understanding Google Ranking Heat Maps
39:16 Longterm Plan for Growth – Making the Most of Your Budget
43:12 Pricing of Marketing Services
45:53 AI Offerings for Small Businesses
49:46 Using AI for DIY Marketing
52:49 Will AI Make Marketing Cheaper?
57:32 AI Capabilities Rapidly Changing & Final Thoughts