Ready to elevate your laundromat? Learn from the retail industry how to make small changes that create a big imact on customer experience. Stan Sugarman, owner of Oz Laundry in Atlanta, shares what he learned from his vast experience in the retail and real estate industries to create his remarkable laundromat in this episode of The Laundromat Millionaire Show with Dave & Carla Menz.

Referenced Links:
Our Guest’s Links: Oz Laundry: https://www.ozlaundry.com/
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
Wholesale Laundry in Alabama: https://www.alaundryman.com/
Eastern Funding: https://www.easternfunding.com/
Laundry Cares: https://laundrycares.org/
Atmosphere TV: https://www.atmosphere.tv/
Presso: https://getpresso.com/
CCI – Fascard System: https://www.laundrycard.com/products/fascard/
Cents – LaundroWorks: https://laundroworks.com/
Alliance ProCapture: https://alliancelaundry.com/news/alliance-feature-ends-lint-issues/
Previous Episode with Craig Madson on Procapture: https://www.youtube.com/watch?v=0zbp5xwruBE

Timestamps
00:00 Episode 112 Intro – Stan Sugarman
00:54 Spotlight: The Laundromat Millionaire WDF & Delivery Workshop
2:18 More Customers, Not More Equipment
05:50 Stan’s Background
09:10 Creating Oz Laundry
12:09 Lessons for Laundromats from a Retail Perspective
17:49 Reinvesting and a Longterm Mindset
20:46 Laundromat Business Model
21:31 Pivoting with Presso
25:24 Equipment Brand and Mix
27:31 Payment Systems and Coins vs Cards
30:49 Laundromat Journey Challenges and Changes for the Future
34:59 Advice for Prospective Laundromat Owners
36:38 Marketing a New Store
39:14 Importance of Competitive Analysis
41:33 Future Growth & Replacing Yourself
43:11 Contact Information
44:00 Tax Advantages of Laundries
45:08 Final Thoughts