Paulie Gee expected to spend his days making pizza. As his business developed, he realized other people could make the pies and his attention could help the shop in different ways.

I sat down with Paulie on the Pizza Expo floor in Columbus to talk about that change. We discuss his move out of corporate work, the belief he built before opening a pizzeria, and his responsibility to operators who put their trust and money into the brand.

Paulie also recalls advice from Chris Bianco about fresh mozzarella and supporting other people in the pizza business.

In this week's Takeout Tip, I explain how to give one recurring job a clear owner. Start with training and practice. Then explain the expected result, the decisions the person can make, when they should call you, and when you will review the work together.

Your action for the week: choose one person, one responsibility, and one check-in.

Watch the full conversation:
https://youtu.be/jzkAwKmSoJY

Pizza King Weekly and show resources:
https://pizzakingpodcast.com/

Thanks to EDGE Pizza Ovens, Mailwise Solutions, and Virnika AI for supporting the show.
https://www.edgeovens.com/
https://mailwisesolutions.com/
https://virnika.ai/

Support the show

Join us here:

https://www.skool.com/tyrells-group-9324/about

Free Tools and Courses for Pizzeria Owners & Managers

Email: info@tyrellreed.com

Upcoming events and appearances:

Pizza Expo Columbus 10/11-10/12

Pizza Tomorrow Summit (Orlando, FL) 10/25-10/27

Can you tell me what your best-selling pizza costs to make?

Keisha Miller from Perfect Crust joins me to talk about cheese portions, team training, supplier relationships, and the customer experience after a pizza leaves the shop.

Keisha spent about 16 years with Performance Food Group. We discuss how a food rep can help with cost tools, product comparisons, and questions beyond the weekly order.

I also share why a liner was one of the first visible changes we made when we took over our store, and why I want owners to check their online ordering experience as carefully as their dining room.

Choose one action from this conversation. Review a cheese portion, ask your rep about available resources, or test your ordering page from a customer's phone.

Perfect Crust: https://perfectcrust.com/
Samples: https://perfectcrust.com/request-form/
Incredible Bags: https://incrediblebags.com/
Free Playbook: https://pizzakingpodcast.com/playbook-1
Pizza Pro Circle: https://pizzakingpodcast.com/community

Thanks to the businesses that support the Pizza King Podcast:
EDGE Pizza Ovens: https://www.edgeovens.com/
Mailwise Solutions: https://mailwisesolutions.com/
Virnika AI: https://virnika.ai/

Support the show

Join us here:

https://www.skool.com/tyrells-group-9324/about

Free Tools and Courses for Pizzeria Owners & Managers

Email: info@tyrellreed.com

Upcoming events and appearances:

Pizza Expo Columbus 10/11-10/12

Pizza Tomorrow Summit (Orlando, FL) 10/25-10/27

September sales at Westshore Pizza Valrico reached $36,557, up 108.5% from last September.

I share the rewards results, Facebook ads, direct mail plan, box toppers, QR stickers, catering, and operational changes behind this month's update.

The comparison needs context. Last September included closures and inconsistent hours. September sales also fell 13.3% from August. Sales growth and profit are different measures.

Our newest change was a personal introduction in customer emails. Customers replied with encouragement and an opportunity to fix an order.

Your Takeout Tip: send one personal email this week. Introduce yourself, explain your role, share one useful detail, and invite customers to reply. Choose who will respond before you send.

Free Pizzeria Operators Playbook:
https://pizzakingpodcast.com/playbook-1

Ask about the Leadership Accelerator:
tyrell@pizzakingpodcast.com

Show and operator resources:
https://pizzakingpodcast.com/

Thanks to our show partners:
EDGE Pizza Ovens: https://www.edgeovens.com/
Mailwise Solutions: https://mailwisesolutions.com/
Virnika AI: https://virnika.ai/

Support the show

Join us here:

https://www.skool.com/tyrells-group-9324/about

Free Tools and Courses for Pizzeria Owners & Managers

Email: info@tyrellreed.com

Upcoming events and appearances:

Pizza Expo Columbus 10/11-10/12

Pizza Tomorrow Summit (Orlando, FL) 10/25-10/27