How many times have you told yourself that you need more clients to fix your revenue problems, to scale, or before you can do anything in your business?

It's not the solution.

If your delivery systems are messy, unclear, or draining you, adding more clients doesn't create growth. It accelerates burnout. And the foundation of your business will crumble.

This week we are talking about why so many entrepreneurs default to client acquisition instead of fixing what's breaking behind the scenes. This is about what scaling smart, not loud.

In this episode, you'll hear:

• why more clients won't fix what's broken in your business
• the hidden cost taking on more
• how scaling without structure isn't the move
• how to set up scalable systems that support growth and balance
• what sustainable growth actually looks like in 2026

Decision fatigue, cognitive overload, and negative client experiences don't show up on a revenue spreadsheet, but it all shows up in your energy, boundaries, and results.

If you are ready to scale in 2026 in a sustainable way, this is your episode. Episode 125 is live!

Start with the Infrastructure Audit:

If your business still depends on your time to make money, this is the first step.

Book your audit here

Connect with your host, Katy Miller:

IG: ⁠@themillersocial⁠ and @katycallsbs

W:⁠https://themillersocial.com/⁠

There's been a lot of noise this week in the online space with industry names making big moves. And the internet loves to spin that into hot takes, panic, and personal drama.

In this episode of Katy Calls BS, I'm cutting through the noise. These closures aren't random. They definitely aren't "personal choices." They're market signals.

If you are running an online business, especially with learning based offers, you need to pay attention. This episode is about what's actually changing in buyer behavior, why engagement and retention matter more than ever, and why quality learning experiences beat massive content libraries every time.

You'll hear:

• How buyer behavior has shifted
• Why "more content" is no longer the answer
• The difference between selling access and designing learning
• Why quality learning will always win

Market shifts don't mean learning experiences are done. Courses, memberships, digital products, or other education-based offers can either adapt and respond strategically or get left behind.

Because the businesses that last aren't louder. They're better designed.

Listen now and learn what the current shifts in online business are really telling you.

If January hit and you already feel behind, overwhelmed, or like you should be doing more, welcome back to Katy Calls BS!

We are kicking off 2026 by calling out the BS on this new year energy. The pressure to be fully motivated and executing at full speed by January 2 is one of the fastest ways to burn out before the year even starts.

In this episode, I'm talking about the myth that January is for pushing harder. This conversation is about re-entry NOT acceleration. We're talking about stabilizing before you strategize and easing back into business without the full panic and blowing up your year before we hit February.

Highlights:

• Why January feels heavier than expected (and why it's not just you)
• The lie of "new year momentum" and why it backfires
• How to lower output but not direction
• A simple 3 week framework to ease back into things
• What to ignore in January to keep your sanity

If you've been feeling the post holiday blues, a little foggy, or like you are already behind, this episode will help you breathe, reset, and move forward without forcing energy you don't have yet.

And if you are ready to go, we talk about that too!

The goal isn't motivation, it's steadiness. Listen now and give yourself permission to start 2026 without panic.

Connect with your host, Katy Miller:

IG: ⁠@themillersocial⁠ and @katycallsbs

W:⁠https://themillersocial.com/⁠

If you’ve got a business you know that you’ve got to have a way to take payments from clients, and after a quick Google search you probably landed on PayPal, Stripe, or Square and went on with business, right? But did you know those aren’t the ONLY options? Do you know what fees you’re paying from them and why?

My guest this week, Terrina Taylor, is here to break it all down for you! Terrina is a Small Business Consultant & Credit Card Processing Expert who’s passionate about helping businesses to gain access to tailored payment processing solutions, invaluable insights, and a strategic partnership aimed at maximizing efficiency and profitability.

In this episode, you’ll hear:

• What to do if you want to use a payment processor other than the “Big 3” and how to switch without the headache
• THIS thing most people don’t know about accounts with PayPal, Stripe, or Square
• How to get an ACTUAL merchant account
• Why it’s so important to encourage financial education at a young age

Where to find Terrina:

IG: www.instagram.com/yesher.terrinataylor

FB: http://www.facebook.com/terrinataylor.9

LI: http://www.linkedin.com/in/terrinataylor426

W: https://terrinataylor.com

Where to find me:

Connect with your host, Katy Miller:

IG: ⁠@themillersocial⁠

W: ⁠https://themillersocial.com/⁠

Work with me: https://themillersocial.com/

Here’s the thing…as a woman in our society, the truth is you really DON’T have enough time for everything you’ve put on your to do list. But it feels like you should because the productivity world tells you if you just download this or that “magic” app, you’ll be able to somehow do it all…right? Wrong. That’s why my guest, Elise Enriquez, and I are calling BS.

Because as women, we have an entirely different experience of running a business and home than the men who traditionally lead the productivity world and, kids or not, this means a heavy mental load and way more interruptions. So what do you do?

In this episode we’re breaking it down for you to help you discover and do what matters—and actually works for you!—so that you can stop beating yourself up, progress to your next achievements, AND enjoy the ride along the way.

In this episode you’ll hear:

• Why you aren’t able to hold all the stuff in your brain anymore (it’s not actually your age!)

• What needs to happen so that you can ACTUALLY prioritize things instead of playing whack-a-mole with your to do list

• How much BS is marketed to us as the “magic” tool or app that’s gonna save us (and how to find the system that will actually work for YOU)

• The question to ask yourself if the tool or system you’re using isn’t working for you

• How to make sure your own business goals get priority time as well as client work

• The app Elise uses that runs her whole life and business and the process she uses

• How to balance both personal and professional to dos when working from home

• THIS wording and perspective shift that will change the way you find a productivity tool or system that works for you

• How to know when it’s time to invest in more complex productivity tech for you and your team

Mentioned in the episode:

GQueues: https://www.gqueues.com/

Todoist: https://todoist.com/

Connect with Elise:

IG: @theproductivityshift

Find out your productivity personality with her free quiz: https://www.eliseenriquez.com/quiz

Where to find me:

Connect with your host, Katy Miller:

IG: ⁠@themillersocial⁠

W: ⁠https://themillersocial.com/⁠
Work with me: https://themillersocial.com/

How many of you started a brand or website before you even had a business?

How many of you have changed your branding or business since you started?

I would guess everyone said yes.

Branding is involved. There are many moving parts and it often evolves as we grow in our businesses and life.

Check out this episode for the real conversations behind branding with our guest, Bridget Baker. Bridget is a brand + website designer for people who help people. She gives you the permission you need to brand your BIZ the way YOU want to.

She has a branding course available to get you started + a 90 min session. Grab the course here!

Connect with Bridget:

IG: @bridgetbakerbranding

LinkedIn: Bridget Baker Branding

W: https://bridgetbakerbranding.com

Connect with your host, Katy Miller:

IG: @themillersocial

W: themillersocial.com

Don't miss the next round of Course Creation Formula starting Feb 12. Build your course and start scaling your business. Visit my website for more details.

Emma and I cover a ton of different pieces of the online business space clearing up plenty of BS along the way. Her experience as an engagement specialist brings a different perspective to social media and online business because she and her team are constantly in other accounts. They see the ins and outs of all the things online.

Emma says: So many people are full of shit. The lack of transparency blows me away. I am grateful that we're starting to see old bro marketing tactics die out, but again and again I have people come to me saying they were brutally burned by some of the most well-known players in the game and felt like they were set up to fail. It's just not that hard to freaking communicate and show receipts.

At the end of the day, we all started our businesses for some form of freedom. Yet so many people are struggling behind closed doors. We can't keep putting on these shiny happy faces or else we WILL set ourselves up to fail.

Emma Barrera (she/her) is the Founder & CEO of Right Hand Glam, The Engagement Agency, which supports scaling entrepreneurs in increasing brand awareness, organically growing their following, and converting conversations to cash. Over the past three years, Emma has scaled to a multi-six figure agency with a full-time employee and six contractors. She has been a TEDx and HOBY speaker, and has served over 250 clients and 100 students through DFY services, mentorship, and her program, The Engagement Academy, which gives service providers the tools, tech, and tenacity to add engagement to their product suite!

Connect with Emma:

IG: @righthandglam

W: www.righthandglam.com

So many people need it, yet most don't understand it. I fully pull back the curtain with this program, absolutely no gatekeeping (another BS issue I see ALL the time).

IG: ⁠@themillersocial⁠

W: ⁠https://themillersocial.com/⁠

Join the Social Squad:⁠ An online monthly membership + inspiring community for small business owners, creatives, and entrepreneurs.

(PS: I love this group for social media support, this is my affiliate link!)

In this episode, we dive into who, what, where, when, why and how of social media basics. I know there is a lot of conflicting information about this so let’s bust the BS together. I’m breaking down what to do that makes sense for you. Be sure to like, follow and review the podcast.

You can follow Katy @themillersocial on IG!