Episodi

  • How to Diagnose Employee Disengagement Instead of Just Measuring It with Dustin Snyder
    Jul 6 2026
    Most organizations know something is wrong long before they run a survey. The sense that good people are pulling back, that processes are harder than they need to be, that the same conversations keep happening in the same conference rooms without anything changing. The survey confirms it. And then, usually, not much else happens. The problem is not the data. The problem is that most organizational listening tools were built to measure sentiment, not to trace its origins. They tell you where it hurts. They have no mechanism for telling you why. Dustin Snyder spent fifteen years in labor relations and several more as the president of a manufacturing company before he concluded that the standard diagnostic toolkit was missing something fundamental. His workforce was not performing the way he needed it to. He tried the conventional fixes. They did not hold. What he eventually discovered, and what he has since spent years proving across nearly every industry in the United States, is that employee behavior is not a character issue. It is a design issue. People respond rationally to the conditions around them. If those conditions make the wrong behavior the easiest path, that is the behavior you will get, consistently, regardless of who you hire. In this conversation, Dustin and Ivan explore what it actually looks like to move from measuring employee feelings to diagnosing the environmental forces that generate them, why that shift is harder than it sounds, and what changes when a leadership team finally sees the wiring diagram behind their engagement score. In this episode: Why engagement surveys can only return answers to questions leadership already thought to ask, and what that structurally excludesHow employees answer surveys strategically when they have learned that honesty carries a risk, and why the gap between score and reality keeps wideningWhat the SWIM methodology (Strategic Workforce Insight Mapping) traces that a score never can: the specific conditions, processes, and structural frictions driving the behavior keeping leaders up at nightWhy the employee who looks like the problem is almost always the place where system stress is surfacing, not its sourceThe concept of organizational equilibrium and why well-designed change initiatives get quietly absorbed by the structure underneath themHow a healthcare network scored low on communication for two consecutive years, added more communication channels, and scored even lower, until a diagnostic revealed the opposite problemThe Hawthorne Effect, Schrodinger, and the psychodynamic interviewing techniques SWIM uses to get data that does not steer itselfWhat a leader should do first, before touching anything, when they realize they have been treating symptoms for years This one is for the HR leader, CHRO, or senior executive who has run the survey, built the action plan, and watched the same number come back twelve months later, and who suspects the loop will not break until the questions themselves change. 🔗 Connect with Dustin Snyder Website: https://wayforward.work/ Book: Sink or Swim https://a.co/d/0asu3lm5 LinkedIn: Dustin Snyder https://www.linkedin.com/in/snyderdustin/ Growth Hacking Culture is a top 5% global podcast exploring the neuroscience, psychology, and behavioral science behind leadership and workplace culture. Hosted by Ivan Palomino The Growth Hacking Culture is ranked on the 14 Best Growth Hacking Podcasts by FeedSpots Podcast
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    39 min
  • From Bottleneck to Coach: Brad Sugars on the Leadership System Most Organizations Never Install
    Jul 13 2026

    Most senior leaders do not know they are the bottleneck. They think they are the standard.

    They are in every key decision, every escalation, every thread that matters. And they have quietly trained their teams to wait for them. It does not feel like a problem. It feels like leadership.

    Brad Sugars is the founder of ActionCoach, the world's largest business coaching firm operating in 1,000+ offices across 80 countries, and author of 18 books on business, leadership, and organizational performance. For 30 years he has worked with executives across 80 countries who built high-performing reputations and high-dependency teams at the same time. He also had to confront this in himself: at 26, he built an organization that could run without him, then spent two years sabotaging it because he was not emotionally ready to step back.

    In this episode, Ivan and Brad map the full leadership progression from indispensable technician to organizational coach. They get into the management infrastructure most companies quietly dismantled in the 2000s, the psychology of leaders who need to be needed, and what it actually takes to build a team that performs without you in the room.

    In this episode:

    - Why the behaviors that made you a high performer become the exact ceiling on your organization's growth, and how to recognize which leadership stage you are actually operating from - The two-word definition of management that disappeared from most organizations in the late 90s, why its absence creates chronic underperformance, and how to reinstall it systematically - How a simple competency and productivity scoring exercise reveals that a team's weak performance is almost never the team's score — it is the manager's - The LION meeting structure: a Monday group session and Thursday 1-on-1 that systematically eliminates the constant flow of decisions and questions escalating to you - Why senior leaders who need to be needed always have one thing in common: a goal that is not big enough to make the current role feel small - The five-stage success formula Brad deploys across global organizations: Dream, Goal, Learn, Plan, Action, and why skipping the learning phase guarantees plans that just repeat the past - What AI actually requires before it can improve organizational performance, why most companies are not ready for it yet, and why the leaders who digitize now will define the next decade

    This one is for the senior leader who has built a capable team on paper but cannot seem to step back without everything slowing down.

    🔗 Connect with Brad Sugars Website: bradsugars.com | actioncoach.com Instagram: DM "playbook" to get 10 free business ebooks and audiobooks

    Growth Hacking Culture is a top 5% global podcast exploring the neuroscience, psychology, and behavioral science behind leadership and workplace culture. Hosted by Ivan Palomino.

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    46 min
  • Wisdom Over Intelligence: A World Champion's Framework for Smarter Decisions | Andres Kuusk
    Jul 15 2026

    There is a version of you that works harder, thinks faster, and still ends up in the same place. Not because you lacked the ability — but because the process producing your decisions had a flaw you never examined. And the smarter you are, the longer it takes to notice.

    This conversation is about that flaw, and what it actually takes to correct it.

    Andres Kuusk is a seven-time World Pentamind Champion, the most successful all-around mental strategist in recorded history, a PhD economist, and C-suite executive. His book, Unlocking the Success Puzzle, draws on decades of high-stakes competition and corporate advisory work to map the hidden thinking errors that undermine even the most talented professionals.

    Ivan and Andres explore what separates people who keep improving from those who keep repeating — from the role of curiosity in sustained success, to the untested assumptions quietly sitting at the center of most corporate failures, to what it actually means to judge a decision well.

    In this episode:

    • Why effort, talent, and motivation are necessary but not sufficient and what the missing variable actually is
    • How to use curiosity as a filter for goals that are genuinely your own, including the one question Andres uses to tell the difference
    • Why process-oriented goals consistently outperform outcome-oriented ones in competition and in leadership
    • The difference between being effective and being efficient, and why mixing them up is so costly
    • How intelligence enables sophisticated self-deception — and what self-awareness actually requires to be useful
    • Why judging decisions by their outcomes alone leads to systematically wrong conclusions (the pocket aces example)
    • What board games teach about deciding under uncertainty that most leadership programs never address
    • How to identify the recurring pattern underneath your mistakes, not just the individual events

    This one is for the senior leader or high achiever who has the track record, the credentials, the capability — and still senses that something in how they think and decide could be fundamentally better.

    🔗 Connect with Andres Kuusk Website: https://andreskuusk.com/ Book: Unlocking the Success Puzzle LinkedIn: https://www.linkedin.com/in/andres-kuusk-1081b25b/

    Growth Hacking Culture is a top 5% global podcast exploring the neuroscience, psychology, and behavioral science behind leadership and workplace culture. Hosted by Ivan Palomino

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    37 min
  • Colette Molteni: Emotional Intelligence for People Who Think in Systems
    Jul 20 2026

    If you think in systems, empathy probably never made sense as a soft skill. It felt vague, unquantifiable, impossible to debug. But what if it is not a personality trait at all, just a system you have not built yet.

    Colette Molteni spent 20 years working inside data analytics, sales operations, and engineering teams before founding Empathy Elevated. She does not ask technical people to become someone they are not. She gives them a framework: a repeatable, practiceable system for reading a room, managing a hard conversation, and building trust, the same way you would approach any other technical skill.

    In this episode, Ivan and Colette get into why brilliance alone stalls careers, why most corporate EQ training is forgotten by the following Monday, and the 4-step system she uses to turn empathy into something you can actually practice and measure.

    In this episode:

    • Why being brilliant gets you hired but will not get you trusted or promoted
    • Her 4-step system for pausing, asking, considering, and empathizing under pressure
    • Why organizations often reward and produce emotionally unintelligent leaders without meaning to
    • Why corporate EQ training fails once people are back at their desks
    • How to read a room and adjust your communication without becoming someone you are not
    • Whether AI coaching tools can genuinely build emotional intelligence, or only imitate it
    • The one small, repeatable habit to start practicing tomorrow

    This one is for the engineer, data scientist, or product manager who has been told they are hard to work with and wants an actual system for fixing it, not another personality assessment.

    Connect with Colette Molteni

    Substack: https://empathyelevated.substack.com/

    LinkedIn: https://www.linkedin.com/in/colettemolteni/

    Growth Hacking Culture is a top 5% global podcast exploring the neuroscience, psychology, and behavioral science behind leadership and workplace culture. Hosted by Ivan Palomino

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    43 min
  • How to Leave a Toxic Job Without Losing Yourself | Jeff Davis
    Jul 27 2026

    There is a version of you that walks into a job feeling capable, energized, and sure of who you are. And there is a version, months or years later, who can't remember when that confidence left. Nobody names the moment. There usually isn't one. Just a slow accumulation of small cuts that eventually add up to a person who doubts themselves.

    Jeff Davis has spent years collecting these stories. He's an award-winning author, TEDx speaker, and mental health advocate whose latest book, The Courage to Leave: Breaking Free from Toxic Workplaces, pulls back the curtain on toxic work cultures through raw storytelling and research-backed insight, including his own experience surviving and eventually transforming a toxic company from the inside.

    In this conversation, Ivan and Jeff go deep on why toxic workplaces are built to look normal, why smart people stay far longer than they should, and what it actually takes to get out without losing yourself in the process.

    In this episode:

    • Why more than half of workplaces are experienced as toxic, and why almost nobody says it out loud
    • The subtle leadership tactics that do more damage than a screaming boss: gaslighting, the "fake friend" trap, and constantly shifting goalposts
    • Why the small daily put-downs are often more corrosive than one big blowup
    • The real reasons capable professionals stay: fear, loyalty, financial security, and a job market that feels impossible
    • What chronic workplace stress does to the body over months and years, not just the mind
    • How to protect yourself while you're still inside: building allies, rebuilding self-esteem, and going minimalist to prepare a real exit
    • Jeff's own story of being pushed out of a role a year ago, and how it led him somewhere far better

    This one is for the professional who has already asked themselves "is it me, or is this place actually toxic" more than once, and hasn't found a safe way to say it out loud.

    Connect with Jeff Davis:

    Website: jeffdspeaks.com

    Book: The Courage to Leave: Breaking Free from Toxic Workplaces

    Email: jeff@jeffdspeaks.com

    LinkedIn: https://www.linkedin.com/in/speakerjeffdavis/

    If this conversation resonates, Ivan's own book, Expired?: The Science of Staying Indispensable When Your Company Bets on Youth, digs into why we're wired to undervalue what's already proven, ourselves included. The English edition is coming September 2026: https://www.ivanpalomino.net/expired-book-ivan-palomino

    Growth Hacking Culture is a top 5% global podcast exploring the neuroscience, psychology, and behavioral science behind leadership and workplace culture. Hosted by Ivan Palomino.

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    40 min
  • Nicholas Janni & Amy Elizabeth Fox: What Comes After Human-Centric Leadership
    Aug 30 2026

    Nicholas Janni and Amy Elizabeth Fox, authors of Leading in Chaos, explain why human-centric leadership has hit its ceiling, and what comes next.

    For fifteen years, leadership development meant one thing: build emotional intelligence, train empathy, create psychological safety. It worked, until it didn't. Some of the most self-aware, emotionally intelligent leaders on the planet are still freezing under pressure, still overcorrecting in a crisis, still making the wrong call. Not because they lack empathy. Because empathy was never the missing piece.

    Nicholas Janni has spent over 25 years advising CEOs and senior leadership teams worldwide and teaching at top business schools, including IMD. His book Leader as Healer won UK Business Book of the Year. Amy Elizabeth Fox is Co-founder and CEO of Mobius Executive Leadership, and has spent two decades running trauma-informed, transformational leadership programs for Fortune 500 executives and professional services firms. Together they wrote Leading in Chaos, their account of what leadership requires in a world stuck in permanent crisis.

    📖 About the book Leading in Chaos:

    Portals to a New Future argues that today's polycrisis, institutional fragility, and sustained uncertainty demand more than better tools or best practice. Janni and Fox call it next practice: a shift from control to coherence, from speed to presence, and from purely cognitive leadership to a wider, embodied intelligence. Drawing on decades of work with senior teams, the book blends vertical development and trauma-informed practice into a practical case for how leaders can regulate themselves well enough to lead clearly through chaos.

    In this conversation, Ivan Palomino asks them to define what actually comes after human-centric leadership: a deeper form of consciousness built on vertical development, trauma-informed leadership, and nervous system regulation, not just more empathy training.

    In this episode:

    • Why fifteen years of emotional intelligence training plateaued, and what CHROs got wrong measuring its impact
    • The real difference between a leader who is calm because they are regulated, and one who is only suppressing panic
    • Why the average person spends just 5 percent of their day in a state of flow, and what that reveals about modern workplace culture
    • What vertical development and trauma-informed leadership actually look like in practice, without a single hour on a therapist's couch
    • How hyperarousal and hypoarousal quietly hijack a team's best decisions under pressure
    • Why boards are no longer willing to tolerate high-performing but harmful leaders, and what replaces that old model
    • A simple two-minute practice that changes the quality of every meeting a leader runs

    This one is for the CHRO who invested heavily in emotional intelligence training and still isn't seeing the culture shift they were promised, and for any leader who suspects the old playbook has quietly stopped working.

    🔗 Connect with Nicholas Janni and Amy Elizabeth Fox

    📘 Book and Course, Leading in Chaos: https://leadinginchaosbook.com/

    🌐 Nicholas Janni: https://www.nicholasjanni.com/ | LinkedIn: https://www.linkedin.com/in/nicholas-janni/

    🌐 Amy Elizabeth Fox / Mobius Executive Leadership: https://www.mobiusleadership.com/ | LinkedIn: https://www.linkedin.com/in/amyelizabethfox/

    🎙️ More from Growth Hacking Culture Podcast home: https://podcast.ivanpalomino.net

    Newsletter: https://simplyhuman.substack.com

    📘 If this episode resonated, you might enjoy Ivan's own book, Expired? The Science of Staying Indispensable in a World Obsessed with New, on why experience is still your biggest asset in a workplace obsessed with novelty: https://www.ivanpalomino.net/expired-book-ivan-palomino

    Growth Hacking Culture is a top 5% global podcast exploring the neuroscience, psychology, and behavioral science behind leadership and workplace culture. Hosted by Ivan Palomino.

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    41 min
  • Why 40% of Company Failures Are a Leadership Problem, Not a Product Problem | Dane Hudson
    Sep 9 2026

    Most leaders assume when a company stalls, the problem is the product, the market, or the team. It rarely is.

    After 25 years as a global CEO and mentoring over 150 of them, Dane Hudson keeps arriving at the same uncomfortable answer: the ceiling is usually the person running the company. Not their strategy. Not their product. Their leadership — and the gap between how fast it's growing and how fast the business is.

    The problem is that gap is invisible until the damage is already done.

    Dane Hudson is the founder of Impactful Leadership and author of Discipline Beats Vision a hands-on playbook for CEOs who need to grow as fast as their companies do.

    In this episode, Ivan and Dane unpack why leadership is the hidden variable behind most startup failures — and what disciplined leadership actually looks like in practice.

    In this episode:

    • Why 40 to 55% of companies fail and Dane's hypothesis that 40% of those failures trace back to the leader, not the product
    • The moment a CEO becomes the biggest risk to their own company
    • Why the Optimism Trap is more dangerous than pessimism and how to catch yourself in it
    • What "Monday ready" leadership looks like: meeting discipline as a signal of accountability culture
    • The four people every CEO needs in their corner — and why the one they always forget matters most
    • Why leaders who stop being relentless students fail before they realize it
    • Newton's Third Law applied to leadership: every behavior produces a response — are you choosing yours?

    This one is for the CEO or senior leader who knows their company is growing but quietly suspects their leadership hasn't kept up.

    🔗 Connect with Dane Hudson

    https://danehudson.com/ | https://impactfulleadership.com/

    Book Discipline Beats Vision: https://amzn.asia/d/0aVgtDWY

    📖 Ivan Palomino's book on staying indispensable in a world obsessed with new: Expired? is now available in English and French edition

    Growth Hacking Culture is a top 5% global podcast exploring the neuroscience, psychology, and behavioral science behind leadership and workplace culture. Hosted by Ivan Palomino

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    42 min
  • Dr. Melisa Buie on the FREE Method for Turning Failure Into Growth
    Sep 21 2026

    Somewhere in your past there's a failure you still carry, a moment that convinced you of something about yourself that was never actually true. Dr. Melisa Buie calls it a life sentence, and she built an entire framework, the FREE Method, to help people finally set it down and turn failure into growth instead of shame.

    Melisa Buie is a physicist by training, with a PhD in Nuclear Engineering and Plasma Physics from the University of Michigan. She's also the co-author of Faceplant: FREE Yourself from Failure's Funk, bringing a scientist's precision to one of the most human problems there is.

    In this conversation, Ivan and Melisa dig into the actual mechanics of fear, why some failures turn into life sentences and others turn into lessons, and how the FREE Method, Focus, Reflect, Explore, Engage, helps rewrite that story.

    In this episode:

    • Why your brain treats a bad presentation like a physical threat, and what your amygdala actually does in that half second
    • The three types of fear a single failure can trigger at once: identity, safety, and belonging
    • How the FREE Method works step by step, and how to apply it the next time you mess up
    • Why toddlers fail constantly and never quit, and what changes between childhood and adulthood
    • The difference between a failure and a life sentence, and how one bad moment becomes a permanent story
    • Why leaders need to stop collapsing failure and fault, and what to ask instead of "what happened"
    • How showing your own real faceplant, not the sanitized version, changes how safe your team feels to fail

    This one is for anyone still replaying an old mistake in their head, and for any manager who wants a team that tells them the truth before it becomes a bigger problem.

    Connect with Melisa and get her book, Faceplant: FREE Yourself from Failure's Funk: https://a.co/d/0gDVPsSD Reach out to her directly: https://melisabuie.com/

    If turning a setback into your next chapter is a topic you can't get enough of, Ivan's own audiobook, Expired? The Science of Staying Indispensable in a World Obsessed with New, is streaming now: https://open.spotify.com/show/4nLTkV3iX6RBAJ2CwCcXdf?si=eff0b23e223e44f3

    Growth Hacking Culture is a top 5% global podcast exploring the neuroscience, psychology, and behavioral science behind leadership and workplace culture. Hosted by Ivan Palomino

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    42 min