In this episode, Waleed Javaid, MD, Chief Quality Officer at WVU Hospitals, joins the podcast to discuss the continued push toward outpatient care and what it means for quality and patient experience. He shares how health systems can balance high standards of care with evolving patient needs, and highlights quality improvement initiatives designed to support safer, more efficient care delivery in a changing healthcare landscape.

In this episode, Colleen Mallozzi, Senior Vice President and Chief Nursing Informatics Officer at Jefferson Health, discusses how her team is using technology and process improvements to reduce documentation burden, give nurses more time at the bedside, and prepare for an innovative ambient listening rollout that transforms patient care.

In this episode, Nathan A. Merriman, MD, MSCE, Interim Senior Medical Director of Surgical Specialties for the Digestive Health Clinical Program at Intermountain Medical Center, discusses how a patient-centered, team-based approach can improve access to care while enhancing the overall human experience. He shares insights on driving operational efficiency across surgical services and aligning clinical teams to deliver high-quality, coordinated care that meets patients where they are.

In this episode, Gena Lawday, RN, BSN, Chief Quality Officer at UVA Community Health, shares how standardizing care delivery helps improve patient outcomes while driving greater operational efficiency. She discusses the critical role of patient education and outlines how quality and safety monitoring are evolving as more care moves into the outpatient setting.

In this episode, Dr. Allyson Brooks, the Ginny Ueberroth Executive Medical Director Endowed Chair of the Hoag Women’s Health Institute, discusses how Hoag is transforming menopause care through multidisciplinary collaboration, education, and community engagement. She shares how the FDA’s recent hormone therapy update and women’s growing advocacy are reshaping the future of midlife health.

On this episode, Dr. James Wyant, Program Director of Sentara and Eastern Virginia Medical School's newly established neurology residency program, joins the podcast to discuss where residents can add value and improve quality of care, improving access to care, and the importance of collaboration across teams and disciplines.

In this episode, Jaimie Weber, System Director of Nursing for Perioperative Services at Alameda Health System, discusses how her team is using AI, predictive modeling, and technology-driven workflow improvements to enhance efficiency, staff satisfaction, and patient care. She also shares insights on investing in IT infrastructure to support telehealth, cybersecurity, and the future of connected healthcare.

In this episode, Jessie Scapinello of Elsevier and Allison Ouzts of UT Health San Antonio, share strategies for empowering novice nurses through strong communication, supportive culture, and intentional leadership to build confidence, retention, and long-term success in nursing.

This episode is sponsored by Elsevier.