In this episode, Bryan Haakenson sits down with Jill Robb, CMO at OttoMoto, to explore her global career and the path that led her into the automotive space. With experience spanning retail, ecommerce, banking, insurance, and advisory work, Jill shares how each chapter shaped her perspective on analytics, efficiency, and customer experience. She reflects on building and running her own businesses, working across Europe and the U.S., and why fast-moving,
innovation-driven environments continue to motivate her work.

Jill also offers insight into the independent dealer landscape. She discusses where outdated processes create friction and how modern solutions can meaningfully improve the buying and lending experience. Together, she and Bryan unpack lessons dealers can borrow from retail and international markets, the balance between innovation and regulation, and why simplifying processes benefits both dealers and consumers. It’s a discussion centered on finding better ways for independent dealers to evolve while still serving their communities well.

In this episode, Bryan Haakenson sits down with Carol Docalavich, President & COO at OttoMoto and DealFI, to explore her wide-ranging career and the path that led her into the automotive world. With experience spanning franchising, software, real estate, and now auto, Carol shares how each chapter shaped her perspective as a leader and entrepreneur. She reflects on what she’s learned from building businesses, supporting independent operators, and adapting through shifts in technology, markets, and consumer needs.

Carol also sheds light on the independent dealer landscape, discussing why these entrepreneurs are often underestimated and how OttoMoto’s platform is designed to give them the tools, lender access, and efficiencies they’ve traditionally lacked. Together, she and Bryan dive into the challenges independents face, the pitfalls of rapidly evolving technology, and the importance of solutions that truly educate dealers and streamline their processes. It’s a conversation about innovation, transparency, and the growing opportunities for independent dealers to level up and thrive.

In this episode, Bryan Haakenson welcomes Rebecca Silvia, Profit Participation Director, to share her story of building a career in a space where women are still underrepresented. With more than 20 years in the automotive industry, Rebecca talks about her path from early roles in customer service and business development to leading inside sales teams and ultimately becoming a key voice in profit participation. Along the way, she reflects on the challenges of stepping into leadership, the importance of confidence, and the value of being willing to learn and adapt.

Rebecca also highlights the power of mentorship, sharing both the positive impact her father has had on her and the fulfillment she’s found in guiding others in their own careers. Together, they discuss why diverse voices matter in shaping the future of the auto industry and how opportunities continue to grow for women in leadership.

For this new segment of AlphaTalk called Supercharged—host and Executive VP of Strategic Partnerships, Bryan Haakenson, showcases the amazing people and technology that power our business here at Alpha Warranty Services.

In this episode, National Sales Manager Michael Ashton discusses what drives the company’s continued growth. He shares his journey from working in his family’s insurance agency to becoming a key leader here, offering insights into leadership, agent development, and the importance of adapting to dealer and market needs. They talk about the value of building authentic relationships, the importance of flexibility in product offerings, and how Alpha Warranty’s technology streamlines the dealer and customer experience. This episode also marks AlphaTalk's first venture into video. If you want to watch, check out the show in the new format on the Alpha Warranty Services YouTube channel.

Join us for a brand-new segment of AlphaTalk called Supercharged—a series where host and Executive VP of Strategic Partnerships, Bryan Haakenson, showcases the amazing people and technology that power our business here at Alpha Warranty Services.

In this episode, Bethany Bovey (Program Manager) and Kiana Barrow (Sales Support Manager) discuss the newly launched Open Country RV products. Tune in to hear how feedback played a major role in Open Country RV's development and the resulting benefits these products now offer.

Bryan sits down with Alpha Warranty Services' President, Jeremy Lindsey, to explore the industry's current landscape. They discuss Alpha Warranty's remarkable growth in 2024, the impact of new economic trade policies on the auto sector, and strategies for navigating future market challenges. This biannual segment offers insights into the latest industry developments while providing a glimpse into Jeremy's leadership approach.

Total Care Auto President Kimberlee Reese rejoins the show and discusses her path to the auto industry, the importance of voices with different opinions and backgrounds, and staying involved as a company president. Her and Bryan also talk about the growing amount of jobs filled by women in the auto space and the importance of leaders continuing to know what their customers want.

In this episode, Bryan welcomes back Susan Hobbs, F&I Operations Director at Keating Auto Group. Here, Susan shares her experience as a woman in a traditionally male-dominated industry. She also discusses important mentors and how there’s never been a better time to join the industry due to limitless growth opportunities. These opportunities are found a variety of roles, many of which are newly-created. Listen now to find out more!