Risultati di "Joseph A Michelli" in Tutte le categorie

A podcast where I have conversations with guests on a range of topics – everything from having natural hair in the workplace, to the effects of social media.

An entrepreneur and an artist fall in love...with Web3. A peek into their lives as they talk about entrepreneurship, NFTs, and navigating a neurodiverse relationship in a Web3 world.

Los coyotes, zorros y lobos son cánidos salvajes, primos de una de nuestras mascotas favoritas, los perros. ¿Qué cánidos salvajes viven solos y cuáles en manadas? Todos comen carne, pero uno caza animales grandes y los otros cazan animales más pequeños. También se comen frutas y plantas. ¿Cómo se comunican entre sí? ¿Qué cánidos salvajes podrías ver en tu patio trasero? Centrado en los cánidos salvajes que se encuentran en América del Norte, este libro describe las similitudes y diferencias entre estos animales en el título más reciente de la serie de “Un libro de comparaciones y contrastes”.

In this business guide for our times, Michelli distills best leadership practices that can be used in any company, in any industry. Organized into four main themes - Set the Foundation, Build Connections, Move with Purpose, and Harness Change - Stronger Through Adversity provides a deep dive into the methods, tactics, and approaches leaders have used to keep their company afloat and to position it for success long after the pandemic.

What if every business owner or manager could combine cutting-edge technology with the warmth of personal connection to keep customers coming back for more and sending their friends and family? Drawing lessons from the industry-leading business practices at One Medical, a brand transforming the customer experience in healthcare, All Business Is Personal gives readers tools to blend the powerful benefits of today’s rapidly improving technology with individuals’ unique talents, all in the name of providing only the best for their customers.

Mercedes-Benz Driven to Delight revela el plan de acción que utilizó esta compañía en Estados Unidos para catapultar a la empresa al primer lugar en los rankings de estudios nacionales de satisfacción al cliente, al tiempo que mantuvo el crecimiento del negocio. Esta es la historia de cómo la organización supo identificar los deseos, necesidades y sueños de sus clientes.

In this revealing business advice audiobook, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he...

The World Famous Pike Place Fish Market is renowned worldwide as a model company. In this revealing business advice book, its owner John Yokoyama explains in his own words just how he transformed his business and encouraged his employees to live a powerful, unified vision of the market. When...

It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience. Joseph A. Michelli—the bestselling author of books about brands renowned for their stellar service and outstanding growth, such as The Ritz-Carlton, Mercedes-Benz, and Starbucks—was so impressed by Macquarie’s ability to deliver transformative customer experiences that he felt compelled to share this book.