Titoli in Comunicazione aziendale

In the bestselling book, Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen, the authors wrote: "We receive a deluge of feedback—from bosses, colleagues, friends, family—yet it rarely improves performance. The problem is that we've focused all of our attention and training on the feedback giver. Instead, it is the feedback receiver who decides whether to make use of the feedback and improve."

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

One often judges a book by it's cover. It goes to show that presentation skills matter. In this episode, we discuss the basics of a good presentation and how we can improve upon it.

We live in the golden era of communication. Everyone can easily access and use telephones without incurring high costs. It is important, especially during formal conversations, that one creates a positive impression of themselves. In this episode, we discuss basic telephone etiquettes.

People don't leave companies, they leave bosses. Working with a bad boss is stressful. Instead of focusing on performance and getting the job done, the focus often shifts to managing the employee-boss equation. A relationship which is supposed to be symbiotic and supportive often turns hostile, interlaced with personality issues. In such situations, both the work and the individual suffer resulting in low quality outputs and unhappy employees.

एक किताब को अक्सर उसके कवर से जज किया जाता है. यह मामला है 'प्रेजेंटेशन स्किल्स' का. इस कड़ी में, हम एक अच्छी प्रस्तुति की मूल बातें और इस पर कैसे सुधार कर सकते हैं, उस पर चर्चा करेंगे.

“If you’ve ever felt like two ears aren’t enough, this book is for you. Deep Listening reveals how we can improve at hearing others—and helping them hear us too.” —Adam Grant, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the podcast Re...

A crash course in managing productive, successful, and happy employees! Effective employee management is imperative to a business’s success, but all too often management books turn the important details of best practices into tedious reading that would put even a CEO to sleep. Management 101...

This completely updated edition of Emily Post’s essential guide to business etiquette has been fully refreshed with comprehensive advice on everything professionals and jobseekers need to know about how to succeed in the business world today. No matter the industry or the position, business is...

En StoryBrand 2.0 Edición actualizada, Donald Miller, autor best seller del New York Times, enseña a vendedores y empresarios la forma de utilizar su sistema totalmente revisado de los siete elementos universales de las historias poderosas para mejorar de manera drástica la forma en que...

Schwarze Rhetorik nutzt die Macht der Kommunikation zur Manipulation: Sie sollen dazu gebracht werden, etwas zu denken, zu fühlen oder zu tun, was Sie nicht machen würden, wenn die manipulierende Person transparent und offen kommunizieren würde. Wenn Sie manipuliert wurden, haben Sie hinterher das Gefühl, über den Tisch gezogen worden zu sein. Manipulationen hinterlassen immer einen Schaden auf der Beziehungsebene. Schwarze Rhetorik kann Ihnen sowohl in der Familie, in Beziehungen als auch am Arbeitsplatz begegnen.

The essential guide for when (and how best) to use virtual communication tools, from video to instant messaging and everything in between. Award-winning professor, management consultant, and virtual communications expert Andrew Brodsky is here to tell you that, yes, that meeting could have been...

Smart casual? Close of play? Endless water-cooler discussions about the weather? Non-autistic adults can behave in baffling ways - and never more so in the maze of unwritten social rules, jargon and ritual that is your average day at the office. Luckily, Maura and Debby (office code cracker extraordinaires) have gone undercover in 'typical' offices for decades to pull together the ultimate survival guide for the autistic employee.

Today, firms have many language-based decisions to make-- from the brand name to the language of their annual reports to what they should or shouldn't say on social media. Moreover, consumers leave a goldmine of information via their words expressing their likes, dislikes, perceptions and...

'It's rare to find a book that is not only intensely personal but deeply practical. Julian Fisher has somehow pulled it off, in this fascinating and engaging guide to the art of influence. Think Like a Spy is a fantastic read, full of eye-opening espionage tradecraft as well as insightful tips...

Dans l'art de s'exprimer, il n'y a pas que les grands discours qui comptent : ceux-là sont le plus souvent très bien préparés. La plupart de nos communications professionnelles et personnelles se déroulent dans des situations spontanées, où il faut s'exprimer sur le vif, sans trop réfléchir : un cours, une réunion, une soirée... et nombre d'entre nous se laisse envahir par l'anxiété et la peur de mal dire. Or nous avons tous le pouvoir de nous améliorer et de devenir de bons communicants.

Von der Führungskraft zum Superhelden Viele Führungskräfte sind unsicher, wie schwierige Gespräche mit ihren Mitarbeitern ablaufen sollten. Meistens machen sie sich zu viele Gedanken über mögliche Konsequenzen für die weitere Zusammenarbeit und schieben Gespräche vor sich her. Wer Spannungen schneller erkennen, ansprechen und auflösen möchte, braucht gewisse Superkräfte. Darum geht es in diesem Buch. Susanne Lorenz erklärt, wie gewaltfreie Kommunikation und andere Tools, Führungskräfte dabei unterstützen, ihre Konfliktfähigkeit zu stärken.

In professional life, you are constantly faced with situations that present challenges or even develop into serious problems. Teams often end up having lengthy discussions that ultimately fail to produce a truly satisfactory solution. In order to be able to deal with difficulties efficiently, it is therefore very important to have the right communication skills. You can achieve a great deal here with the right questioning technique. In this book, you will learn when and how you can use which questions and what advantages the individual questions have. However, using them requires some practice.

Nie mehr um eine Antwort verlegen sein. Wer kennt das nicht: Man möchte auf ein Argument reagieren, einen Vorwurf kontern oder soll sich spontan äußern – doch es fällt einem absolut nichts Passendes ein, und wenn doch, dann oft erst im Nachhinein, worüber man sich umso mehr ärgert.

Intelligent marketing management is an important tool for brand building and sustainable customer loyalty. Here you will get an introduction to marketing management and its most important basics: What does the term actually mean these days and what goals does it pursue? Surely you have heard of the well-known marketing mix, but what exactly is behind it? You will find easy-to-understand answers to all these questions in this book, which will help you to get a general overview of the basics. In addition, you will receive important practical tips as well as a 10-step action plan.