Titoli in Comunicazione aziendale

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just survive but thrive. Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being...

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of...

A look at how relationships can drive successful negotiation, from an award-winning faculty member at the Wharton School of Business. Contrary to conventional wisdom about what makes a good negotiator - namely, being aggressive and unemotional - in Bring Yourself, Taheripour offers a radically...

An instant Wall Street Journal bestseller and “a joy to read” (Douglas Stone and Sheila Heen, authors of Difficult Conversations), Ask for More shows that by asking better questions, you get better answers—and better results from any negotiation. Negotiation is not a zero-sum game. It’s...

Manchen Menschen kaufen wir einfach alles ab. Ohne dass wir lange darüber nachdenken, fällt es ihnen ganz leicht, uns zu überzeugen. Doch Überzeugungskraft ist weder angeboren noch ererbt. Finden Sie heraus, wie auch Sie diese Energie bei sich selbst zur Entfaltung bringen können. Die TaschenGuides von Haufe - kompaktes Wissen für Beruf, Studium und Weiterbildung.

Who was the greatest CEO of the twentieth century? A persuasive case can be made for General Dwight D. ôIkeö Eisenhower, who undertook historyÆs most harrowing executive assignment: Operation Overlord, the Allied invasion of Nazi-occupied Europe on June 6, 1944. In Lead Like Ike, business...

In this audio program, you will learn the strategies for getting past the gatekeeper - typically a secretary, receptionist, or assistant - and speak with the decision maker.

Menschen lügen, tagein, tagaus - auch im Büro. Überraschenderweise durchschauen wir aber lediglich 47 Prozent dieser Lügen, eine wirklich magere Erfolgsquote, besonders, wenn es beispielsweise um die Auswahl eines geeigneten Bewerbers geht, die Versprechungen des Vorgesetzten oder auch "nur" um die Einschätzung der Kollegen. Niclas Lahmer zeigt in seinem Hörbuch, wie man im Geschäftsalltag Menschen entschlüsseln kann. Und er weiß, wovon er schreibt.

The secrets to persuading anyone, at work and in life, from a top communication strategist. In the post-fact, deeply divided world we live in, true persuasion is rare. Engaging with people holding differing opinions is rarer still. But for progress to take place, persuasion must happen. Whether...

Make a lasting impact by launching new initiatives, inspiring others, and championing innovative approaches with this from-the-trenches guide by trusted executive mentor, entrepreneur, and leadership expert Joel Peterson. Many leaders see their roles as presidents/managers, with a primary focus...

For salespeople feeling stressed and disappointed that their customers don’t want to hear from them, this guide is the key to developing the mindset and habits required to reach a new level of sales success. The world of sales can be tough, so it’s easy to get discouraged when the rejections...

AN INSTANT NEW YORK TIMES BESTSELLER!! Named a Best Book of 2019 by TIME, Amazon, and The Washington Post A Wired Must-Read Book of Summer “Gretchen McCulloch is the internet’s favorite linguist, and this book is essential reading. Reading her work is like suddenly being able to see the...

“Neil Irwin has written a wonderful, fascinating narrative of our fast-changing world, filled with erudite analysis and practical advice...This is a map to the modern economy—and a lodestar for navigating your career.” — Charles Duhigg, bestselling author of The Power of Habit and...

In today's workplace, managers, leaders, and HR professionals often believe they don't have the time to help employees navigate conflict. More often than not, however, it takes more time not to address conflict than to constructively intervene. But before you can successfully guide others in managing disagreements, you must be able to manage yourself - your mindset, presence, and behaviors.

Emotional intelligence, more than IQ and technical know-how, gives a valuable competitive edge to organizations and is crucial to the success of individuals. Used to its full advantage, you can learn to improve relationships to achieve your desired outcomes, perform better in interviews and develop your decision making on a day-to-day basis.

Die meisten Führungskräfte wissen theoretisch um die Wichtigkeit von Mitarbeitergesprächen - im konkreten Fall fehlen ihnen jedoch oft die passenden Worte. Was soll man in einem Kritikgespräch zur Sprache bringen? Wann ist es Zeit für eine gezielte Motivierung? Wie reagiert man beim Wunsch nach einer Gehaltserhöhung? Wie gestaltet man ein Kündigungsgespräch für beide Seiten möglichst unbelastend? Wilfried Braig und Roland Wille zeigen an 17 Gesprächssituationen aus der Praxis, wie Mitarbeitergespräche sicher und souverän geführt werden können.

Professionelle Kommunikation bei Präsentationen, Vorträgen, in Konferenzen oder bei Medienauftritten unterliegt knallharten Regeln. Nur so gibt sie Orientierung und sichert Ergebnisse. Sprachliche Relativierungen, geistige Bankrott- und verbale Inkompetenzerklärungen gegenüber dem Zuhörer sollen vermieden werden. Der Erfolgsautor Karsten Bredemeier entschlüsselt den Rhetorik-Code, der orientierungsgebend und ergebnissichernd sprachliche Performance auf der Basis neurolinguistischer Erkenntnisse absichert. Zugleich reflektiert der Autor die aktuellen soziopsychologischen Forschungsresultate.

In a business world that spans several continents, it is no longer common for everyone to speak English as a first language. Whether you speak English as a first, second, or even third language, intercultural business communication means that getting it right first time has never been more important for you and your organization. English can never be standardized in the global and digital marketplace; instead, we can learn how to customize business English according to our own values and culture and communicate successfully across borders.

In a world where every business, brand, product, and service needs a strong visual identity, it’s critical for clients and creative professionals to work together. And the key to success, as with any relationship, is communication. In Dear Client, award-winning graphic designer Bonnie Siegler offers an invaluable step-by-step guide to how to talk so creatives will listen, and how to listen when creatives talk.

What will motivate an organization’s employees to be fully engaged in the corporate purpose? How can a company be less "Big Brother knows best" and more supportive of individual employees’ pursuit of workplace meaning? Pioneer business strategist Theodore Roosevelt Malloch’s Service Leadership answers these questions and more. "Service leadership" is the service of the diversity of interests of employees and their quest for purpose under the corporate umbrella.