• 75. Governance, Frameworks & Compliance: Your Business Survival Guide
    Jan 27 2026

    Hosts:

    Justin Shelley - https://www.phoenixitadvisors.com/
    Mario Zaki - https://www.mazteck.com/

    In this episode, Justin and Mario dive deep into why "I didn't know" isn't a legal defense when your business gets hit with a cyber attack. Using a realistic scenario of a 60-employee manufacturing company facing $180,000 in losses from ransomware, they explore how delayed IT decisions can devastate businesses overnight.

    The hosts kick off a comprehensive mini-series on cybersecurity governance, frameworks, and compliance, breaking down complex topics for non-technical business owners. Mario shares real-world stories from his MSP practice, including the shocking reality of passwords taped to monitors and the doctor who simply didn't care about security.

    Key topics covered: the true cost of cyber attacks, cybersecurity frameworks (CIS, NIST), multi-factor authentication beyond just Office 365, risk assessment strategies, and why business owners must take ownership of their cybersecurity decisions.

    Whether your industry is regulated or not, this episode provides the foundation every business owner needs to make intelligent security decisions and protect their greatest asset: their business.

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    35 min
  • 74. The AI Trap That's Making Business Owners Dangerously Complacent
    Jan 22 2026

    Hosts:
    Justin Shelley - https://www.phoenixitadvisors.com/
    Mario Zaki - https://www.mazteck.com/
    Bryan Lachapelle - https://www.b4networks.ca/

    After a two-month hiatus, the UnHacked team returns with hard-earned lessons from 2025 and critical predictions for 2026. When their scheduled guest no-shows, Justin, Mario, and Bryan deliver an unfiltered discussion about the dangerous complacency creeping into business security.

    Mario reveals how AI is making business owners go "on autopilot" with potentially devastating consequences, while Bryan predicts the mainstream adoption of passkeys will revolutionize login security. Justin warns about the hidden security risks as AI democratizes coding and development.

    Key takeaways include the power of consistency over perfection, why AI can't spell "strawberry" correctly but businesses still trust it with critical decisions, and practical steps to avoid becoming the low-hanging fruit for cybercriminals in 2026.

    Perfect for business owners who want to stay ahead of emerging threats while learning from real-world security experiences.

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    35 min
  • 73. Microsoft Engineer Reveals: How AI Can Read Your Entire Database (In Plain English) - with Faiz Gouri
    Nov 24 2025

    Hosts:
    Justin Shelley - https://www.phoenixitadvisors.com/
    Mario Zaki - https://www.mazteck.com/
    Bryan Lachapelle - https://www.b4networks.ca/

    Guest: Faiz Gouri -https://www.linkedin.com/in/faizgouri/ https://modelcontextprotocol.io/ Microsoft Senior Software Engineer

    Business owners, your data just became incredibly powerful—and potentially dangerous. Microsoft engineer Faiz Gouri reveals the Model Context Protocol (MCP), the breakthrough technology that lets AI read and analyze your entire business database in plain English.
    Imagine asking your computer: "How many customers did we lose last month and why?" or "Which products are trending down and what should we do?" This isn't science fiction—it's happening now.
    But here's the catch: While MCP can revolutionize how you access business intelligence, it also creates new security vulnerabilities that could expose everything. Faiz breaks down the real risks, the massive opportunities, and what every business owner needs to know before their competitors get there first.

    Key topics: AI data integration, business intelligence automation, cybersecurity implications, and practical implementation strategies.

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    39 min
  • 72. Why Your Cybersecurity Training is Making You LESS Safe - with Craig Taylor
    Nov 19 2025

    Hosts:
    Justin Shelley - https://www.phoenixitadvisors.com/
    Mario Zaki - https://www.mazteck.com/
    Bryan Lachapelle - https://www.b4networks.ca/

    Guest: Craig Taylor - http://cyberhoot.com/

    Your cybersecurity awareness training might be sabotaging your business. Recent studies show traditional "gotcha" phishing tests actually increase clicks and create disengaged, apathetic employees. Craig Taylor, CISSP-certified cybersecurity expert with 30 years of experience and co-founder of CyberHoot, reveals why punishment-based security training fails and how positive reinforcement and gamification can transform your first line of defense. Discover why rewarding good behavior works better than shaming mistakes, learn about the psychology behind effective training, and find out how AI is changing the threat landscape. Plus, get actionable steps to build a security-aware culture that actually protects your business.

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    44 min
  • 71. HIPAA Violations: From $141 to $2.1 Million Per Record Exposed - with Milan Rogers
    Nov 6 2025

    Hosts:
    Justin Shelley - https://www.phoenixitadvisors.com/
    Mario Zaki - https://www.mazteck.com/
    Bryan Lachapelle - https://www.b4networks.ca/

    Guest: Milan Rogers - Complete Healthcare Business Consulting -https://chcbconsulting.com/

    Healthcare practices face the highest cybersecurity costs of any industry - averaging $10.93 million per breach. In this critical episode, healthcare consultant Milan Rogers reveals why medical records sell for $250-$5,000 each on the dark web and shares the devastating real-world impact of the Change Healthcare breach that affected 190+ million patients. Learn about HIPAA's tiered penalty system ($141 to $2.1 million per violation), the three essential security safeguards every practice needs, and why 97% of breaches are preventable with basic measures. Whether you're a healthcare provider or manage any business with sensitive data, this episode could save your company from a catastrophic "game-ending" cyber attack.

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    1 ora e 6 min
  • 70. Unlicensed and Dangerous: The IT Industry Secret That's Putting Your Business at Risk - with Robert Cioffi
    Oct 24 2025

    Hosts:
    Justin Shelley - https://www.phoenixitadvisors.com/
    Mario Zaki - https://www.mazteck.com/
    Bryan Lachapelle - https://www.b4networks.ca/

    Guest: Robert Cioffi - https://www.progressivecomputing.com/

    The IT industry has a dirty secret: anyone can hang a shingle and call themselves a cybersecurity expert. No license required. No proven competency. No oversight. In this eye-opening episode, cybersecurity veteran Robert Cioffi returns for his third appearance to expose how this unregulated wild west is putting businesses at catastrophic risk.


    Justin shares a real horror story of a company paying $2,000/month for "managed services" while having zero antivirus, no backups, and servers riddled with errors. The hosts break down the three critical areas every business owner must understand: what this means for clients, legitimate service providers, and most importantly - how to protect yourself.


    You'll learn the warning signs of incompetent IT providers, why choosing based on price is business suicide, and the specific questions to ask that will separate the professionals from the pretenders. This isn't just about technology - it's about protecting your life's work from preventable disasters.

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    49 min
  • 69. Windows 7, Zero Backups, and $24K Down the Drain: A Cybersecurity Horror Story
    Oct 20 2025

    Hosts:
    Justin Shelley - https://www.phoenixitadvisors.com/
    Bryan Lachapelle - https://www.b4networks.ca/

    A real cybersecurity horror story unfolds as Justin reveals his most shocking discovery ever: a 34-computer business paying $2,000 monthly for IT services while receiving literally nothing in return. Windows 7 machines, zero backups, no antivirus, failing systems, and unlicensed software - all while the business owner believed they were protected.

    In this Halloween special episode, Justin and Bryan share spine-chilling tales from their IT audits and provide a practical checklist every business owner needs to verify they're actually getting what they pay for from their IT provider. Learn the critical questions to ask, red flags to watch for, and why quarterly business reviews aren't optional.

    Key takeaways include framework-based cybersecurity approaches, the importance of documented processes, and why "trust but verify" should be every business owner's motto when it comes to IT services.

    Don't let your business become the next cautionary tale. This episode could save your company from financial devastation.

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    31 min
  • 68. The ADA Website Lawsuit Trap That's Bankrupting Small Businesses
    Sep 26 2025

    Hosts:
    Justin Shelley - https://www.phoenixitadvisors.com/
    Mario Zaki - https://www.mazteck.com/

    Small businesses making under $500K are the #1 target for ADA website compliance lawsuits - and most business owners have never heard of this threat. In this eye-opening episode, Justin and Mario break down the "digital ambulance chasing" epidemic that's forcing small businesses into $5K-$20K settlements for website violations they didn't know existed.

    You'll discover why having a website makes you a target, what specific violations trigger lawsuits, and the free tools you can use TODAY to protect your business. The hosts also reveal why these cases almost always settle (even when frivolous) and provide a step-by-step action plan to minimize your risk.

    This isn't about hackers or data breaches - it's about predatory legal tactics targeting the very businesses that can least afford to defend themselves. Don't become the next victim.

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    32 min