• Trust in Turmolic Times – David Penglase

  • Nov 1 2021
  • Durata: 43 min
  • Podcast
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Trust in Turmolic Times – David Penglase

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  • Trust in relationships is vital.  Not having trust makes relationships, of any type, at best challenging, at worst impossible! With the change our world experienced in 2020 as a result of COVID-19 the need for trust in business and life relationships has skyrocketed.  When our relationships lack trust, our productivity reduces in all areas of life as we evaluate what is happening around us and take time to consider the impact of choices and decisions. In this episode I chat with Behavioural Scientist, speaker, educator and author David Penglase about how we build trust in these turmolic times. https://youtu.be/T4FmBkcfWf8 Transcription Donna Hanson: In this Expert Insights episode we speak with David Penglase.David a behavioural scientist with degrees in wait for it, Human Resources Development and Business and MBA, a Masters in Professional Ethics, a Masters of Science in Applied Positive Psychology. He's also the author of five books, including The Art and Science of Building Customer Trust and Intentionomics. He's an avid fisherman a king guitarist, but more importantly a really well-respected professional speaker and educator, welcome David, thanks for coming on the show today. David Penglase: So lovely to be speaking with you Donna. Donna Hanson: Now before we start I’d like to know, how did you end up honing down your interest in business to the importance of trust? I’m guessing as a kid you probably didn't wake up one morning thinking, gee, I'm passionate about trust? David Penglase: You're absolutely right. As a kid, it was the last thing on my mind and I probably shouldn't go into how I was as a kid in terms of my trustworthiness, I’m not sure! Yeah, it is an interesting sort of way where I've landed on. It was a series of specific academic ventures really. What happened was when I was doing my first degree which, as you just mentioned as a degree in business, but it was majoring in the psychology of adult learning human resource development. One of the principles of adult learning was the importance of the learner trusting the content, trusting the educator, but also trusting the outcome. So one of the things that I really started to study while I was studying that degree was this connection between the learner and the teacher and that whole trust thing from there. And then when I went into do my MBA where I focused on leadership and trust so that led me to that you see. So, so all of a sudden academically and that was back in my 20s. So then in my 30s when I did my MBA are around leadership and trust. I got really quite upset during my MBA, because in the entire MBA course Donna you are ready for this. There was not one topic on ethics. And now, again, this is this was back in my 30s, which is some 30 years. Donna Hanson: Last week David Penglase: Yeah, I know thank you but that really disturbed me. So when I was looking at trust in leadership. Leadership trust worthiness actually at the end of the MBA. I went and sourced another degree because I was still there was something that was still missing. And so I did this edgy. Again, as you mentioned, I did a master's degree in professional ethics and this is where it all started to come together for me. As I was studying the philosophy side of ethics Aristotle was one of the key ones that we were you know we were researching and these words I just become a father for the second time. And these words written by Aristotle jumped off a page to me. And what he said was that actions and behaviours are our morals shown in conduct. That everything we say in everything we do. Scenes loud and clear messages to the world about who we are and what we represent and this, this became a real applied thing for me, our morals shown in conduct our ethics shown in conduct our values, shown in conduct and it was while I was studying that that master's degree I fell across this book written by a lady by the name of
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Sintesi dell'editore

Trust in relationships is vital.  Not having trust makes relationships, of any type, at best challenging, at worst impossible! With the change our world experienced in 2020 as a result of COVID-19 the need for trust in business and life relationships has skyrocketed.  When our relationships lack trust, our productivity reduces in all areas of life as we evaluate what is happening around us and take time to consider the impact of choices and decisions. In this episode I chat with Behavioural Scientist, speaker, educator and author David Penglase about how we build trust in these turmolic times. https://youtu.be/T4FmBkcfWf8 Transcription Donna Hanson: In this Expert Insights episode we speak with David Penglase.David a behavioural scientist with degrees in wait for it, Human Resources Development and Business and MBA, a Masters in Professional Ethics, a Masters of Science in Applied Positive Psychology. He's also the author of five books, including The Art and Science of Building Customer Trust and Intentionomics. He's an avid fisherman a king guitarist, but more importantly a really well-respected professional speaker and educator, welcome David, thanks for coming on the show today. David Penglase: So lovely to be speaking with you Donna. Donna Hanson: Now before we start I’d like to know, how did you end up honing down your interest in business to the importance of trust? I’m guessing as a kid you probably didn't wake up one morning thinking, gee, I'm passionate about trust? David Penglase: You're absolutely right. As a kid, it was the last thing on my mind and I probably shouldn't go into how I was as a kid in terms of my trustworthiness, I’m not sure! Yeah, it is an interesting sort of way where I've landed on. It was a series of specific academic ventures really. What happened was when I was doing my first degree which, as you just mentioned as a degree in business, but it was majoring in the psychology of adult learning human resource development. One of the principles of adult learning was the importance of the learner trusting the content, trusting the educator, but also trusting the outcome. So one of the things that I really started to study while I was studying that degree was this connection between the learner and the teacher and that whole trust thing from there. And then when I went into do my MBA where I focused on leadership and trust so that led me to that you see. So, so all of a sudden academically and that was back in my 20s. So then in my 30s when I did my MBA are around leadership and trust. I got really quite upset during my MBA, because in the entire MBA course Donna you are ready for this. There was not one topic on ethics. And now, again, this is this was back in my 30s, which is some 30 years. Donna Hanson: Last week David Penglase: Yeah, I know thank you but that really disturbed me. So when I was looking at trust in leadership. Leadership trust worthiness actually at the end of the MBA. I went and sourced another degree because I was still there was something that was still missing. And so I did this edgy. Again, as you mentioned, I did a master's degree in professional ethics and this is where it all started to come together for me. As I was studying the philosophy side of ethics Aristotle was one of the key ones that we were you know we were researching and these words I just become a father for the second time. And these words written by Aristotle jumped off a page to me. And what he said was that actions and behaviours are our morals shown in conduct. That everything we say in everything we do. Scenes loud and clear messages to the world about who we are and what we represent and this, this became a real applied thing for me, our morals shown in conduct our ethics shown in conduct our values, shown in conduct and it was while I was studying that that master's degree I fell across this book written by a lady by the name of
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