Episodi

  • #190 | What To Do Before and After Fundraising W/ Steve Walsh
    Jun 13 2025

    Episode Description:

    Steve Walsh didn't set out to become an angel investor. After 25 years as a Fortune 10 executive, helping build Cox Communications and Comcast's B2B divisions from zero to billions, he walked away from corporate life to help early-stage founders. What started as casual mentoring at demo days evolved into Hands-On Angel, where Steve has now invested in 64 companies with remarkable success.

    In this candid conversation with host Angelo Roberts, Steve shares the unvarnished truth about startup fundraising, why most founders approach it wrong, and what it really takes to build a successful company.

    Steve doesn't sugarcoat anything. His approach is refreshingly direct in an industry full of polite rejections and vague feedback. Whether you're a founder struggling to raise capital or an aspiring investor, this episode delivers actionable insights you won't hear elsewhere.

    The Default Alive Strategy Why reaching break-even changes everything about your fundraising position and gives you the optionality to raise on your terms, not out of desperation.

    Customer Acquisition vs. Investor Meetings Steve's mathematical approach to when founders should stop pitching investors and start selling to customers instead.

    What Real Commitment Looks Like Stories of founders who sold their houses, moved countries, and put everything on the line for their vision - and why this matters to investors.

    The Hands-On Difference How Steve's network-driven approach has helped 35 of his 64 investments reach Series A, with 8 exits ranging from $15M to $400M.

    Investment Philosophy Beyond Startups Steve's diversification strategy across wine, art, crypto, and real estate, plus his discipline of saving 30% of income regardless of salary level.

    The Marco Benitez story about selling a house and moving from Mexico City to Miami in two weeks demonstrates what "all-in" really means to successful founders.

    Steve's direct advice to a founder making $10K monthly but needing $18K to break even: stop talking to investors and go find 7-8 more customers instead.

    His honest assessment of different startup ecosystems and why 90% of his fundraising happens outside his home city of Boston.

    This episode will challenge how you think about fundraising timing, investor relationships, and what really matters for building a sustainable business. Steve's transparency about what investors actually look for could save you months of wasted effort.

    Learn from someone who's built multiple billion-dollar businesses and successfully transitioned that expertise into early-stage investing. Steve's framework for evaluating founders and his hands-on approach offer a blueprint for adding real value beyond capital.

    "When it comes to sales, you control the timing, you control how many people you talk to, you control your pricing. When you talk to investors, you control none of that."

    "If you don't want my help, do not take my money. You're wasting my time. Don't take it because I will be your worst nightmare if you don't let me help you."

    Find Steve on LinkedIn as "The Hands-On Angel" or visit handsonangel.com. He's launching the Funding Accelerator course with 300 founders already on the waitlist.

    In a startup ecosystem often criticized for lack of transparency, Steve Walsh represents a different approach - one based on honest feedback, genuine commitment to founder success, and the understanding that building great companies requires more than just capital.

    Whether you're raising your first round or your fifth, this conversation will change how you approach investors and think about building a sustainable, scalable business.

    Subscribe to The Ramblings for more unfiltered conversations with the investors, founders, and industry leaders who are actually moving the needle in startup world.

    What Makes This Episode Essential ListeningKey Topics CoveredStandout MomentsFor FoundersFor InvestorsMemorable QuotesConnect with Steve WalshWhy This Episode Matters

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    52 min
  • #189 | Ex-Disney Executive Shares Disney's Customer Service Process
    Jun 12 2025

    Episode Summary: Host Angelo Roberts interviews Vance Morris, a former Disney executive turned business consultant, who reveals how Disney's customer service principles can transform any small business into a premium-priced operation.

    The 17% Problem: When Vance's team called 4,000 home service businesses, only 17% answered with a live person—exposing a massive opportunity for businesses that simply answer their phones.

    Disney's $180 Secret: Discover why Disney charges premium prices while delivering experiences customers gladly pay for, and how any business can apply these same principles.

    Zero-Cost Marketing Revolution: How an Alabama insurance agent transformed his business by changing his phone greeting to "the agency that rocks"—instantly filtering out price shoppers while attracting ideal customers.

    The Customer Journey Blueprint: Vance's systematic approach to mapping every customer touchpoint and identifying high-impact improvements that require minimal investment but deliver maximum results.

    "Out of Market" Advertising: Unconventional strategies for finding your customers where competitors don't think to look—from wine in gun magazines to jewelry at horse auctions.

    • Most businesses unknowingly create "sales prevention" and "service prevention" obstacles
    • Home service providers can create portable sales environments to justify premium pricing
    • Recognition creates connection, and connection justifies premium pricing
    • Systematic processes, not personalities, ensure consistent customer experiences
    • Small details often deliver the biggest competitive advantages

    Vance shares his unique background as a former "birth control factory security guard" and his experience portraying Goofy at Disney events, revealing how recognition creates instant connection with customers.

    1. Answer your phone with a live person immediately
    2. Map your complete customer journey to identify improvement opportunities
    3. Eliminate unnecessary obstacles in your sales and service processes
    4. Create memorable experiences that justify premium pricing
    5. Look for marketing opportunities where competitors aren't present

    Former Disney executive with 10 years of experience, successful owner of three home service businesses, author of "Systematic Magic," and founder of Deliver Service Now. He helps businesses apply Disney's customer service principles to achieve premium pricing and improved customer retention.

    Resources Mentioned:

    • DeliverServiceNow.com for free downloads and resources
    • "Systematic Magic: The Seven Magic Keys to Disney-fying Your Business"
    • "Tales from the Customer Service Crypt"


    Keep up with your Host: Flowpage.com/angelorobertsjr


    To learn more about Vance and his Disney Strategy:

    https://www.linkedin.com/in/vancemorris/

    https://www.deliverservicenow.com/

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    46 min
  • #188 | From Trauma to Six Figures - Building a Holistic Wellness Empire
    Jun 11 2025

    Episode #188: From Trauma to Six Figures - Building a Holistic Wellness Empire

    Discover how Jacie started a wellness business and scaled it to six figures by age 23 in this latest episode of The Ramblings. Host Angelo Roberts interviews Jacie Targett, founder of Anam Saor, who reveals the secrets of building a six-figure business without social media through strategic networking and referral partnerships.

    Learn holistic practices for stress management that work for high-level executives and entrepreneurs seeking sustainable success. Jacie, with her Master's in counseling psychology and Reiki certifications, breaks down the science behind energy work for business leaders - explaining how human nervous systems communicate like trees warning each other of danger.

    This episode is packed with sustainable business growth strategies that reject traditional hustle culture. Discover female entrepreneur hormone cycle optimization techniques and why understanding your body's natural rhythms gives you a competitive advantage. Jacie shares executive stress management techniques that help leaders regulate their nervous systems for peak performance.

    Key insights include how to recognize burnout signals before they destroy your business, the neuroscience behind Reiki healing, and practical nervous system regulation techniques for high-stress professionals. Learn how to heal your body naturally through the mental-physical health connection, especially valuable for autoimmune conditions.

    Perfect for entrepreneurs seeking mindful business leadership strategies, anyone curious about energy healing for entrepreneurs, and business leaders wanting to integrate high-performance leadership wellness into their success strategies.


    Discover more with Jacie @ https://www.anamsaor.com and follow her Linkedin https://www.linkedin.com/in/jacietargett/


    Follow Angelo Roberts across all platform: https://www.flow.page/angelorobertsjr

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    1 ora e 2 min
  • #187 | RE Market Booms and Busts W/ Tradd Bastian
    Apr 18 2025

    In this episode recorded in 2024, Tradd Bastian shares his experiences navigating two major real estate market shifts: the 2008–2012 downturn and the 2020–2024 boom. He talks about the challenges of the downturn, including the wave of foreclosures and short sales, and how he managed to stay in the game while many others left the industry.


    Tradd also discusses how he adapted during the pandemic when many expected a market crash, only to see a fast-paced seller’s market emerge instead. He explains the struggles of buyers in a market with low inventory and bidding wars, and how he helped his clients succeed in that environment.


    Tradd also reflects on how real estate agents who joined the industry after 2013 had different experiences, and the long-term impact of trends like remote work. This episode provides valuable insights into the changing dynamics of real estate and how Tradd learned from his experiences to better serve his clients.


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    39 min
  • #186 | Back-in-Action | Interview with Owner of 45 Solutions - T.J Butler
    Apr 17 2025

    #186 | Should remote workers get paid based on where they live? Let’s talk about it.

    In this episode, we’re having a real conversation about remote work and how companies handle pay across different locations. Should someone in New York make more than someone in North Carolina for the same remote role? Is that fair—or outdated thinking?

    We also get into:

    • How companies are hiring globally (and sometimes underpaying)

    • The difference between sales and HR pay (and why it matters)

    • What businesses get wrong about saving money on talent

    • The story behind starting 45 Solutions and getting into HR full-time

    This one’s honest, a little spicy, and packed with insight if you work in HR, run a company, or just care about how the future of work is shaping up.

    Subscribe if you like real talk around business, hiring, and work that actually works.

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    54 min
  • #185 | How to Grow a Community IRL, Owning a Bookstore, Education in 2024 W/ Lauren Anderson
    Mar 13 2024

    In this episode of The Ramblings, we interview Lauren Anderson, the visionary behind Possible Futures, a unique space that combines the aspects of a hangout spot, library, and bookstore.


    Lauren shares her journey from dreaming about creating a community space filled with books to the realization of Possible Futures. She talks about the importance of creating a welcoming and inclusive environment for local youth, highlighting their desire for reading and community belonging.


    Our discussion also covers the challenges and joys of running such a space, the significance of choosing books that represent diverse voices, and the impact of creating a culture of trust and respect with the local children.

    Lauren further emphasizes the importance of being deeply connected and invested in one's community, the transformative power of books, and the cultural events and book clubs hosted by Possible Futures to engage and uplift the local community.


    Follow Possible Future on Facebook:

    https://www.facebook.com/possiblefuturesbooks


    Follow Angelo Roberts: https://www.flow.page/angelorobertsjr

    Visit https://www.offsource.tech to get started with your virtual support today!

    ----

    00:00 Dreaming of a Community Space: The Genesis of a Unique Idea

    01:25 The Birth of a Book Space: From Concept to Reality

    03:02 Introducing Lauren Anderson: The Visionary Behind Possible Futures

    04:16 Defining a Book Space: More Than Just a Library or Bookstore

    07:33 The Journey to Ownership: From Educator to Entrepreneur

    14:52 Creating a Community Hub: The Evolution of Possible Futures

    26:42 Future Plans and Sustainability: Navigating the Challenges Ahead

    27:25 Sustainable Business and Community Impact

    27:49 Launching Free Libraries: A Community Initiative

    29:01 Mission and Vision: Spreading Book Joy

    31:10 Engaging the Youth: Building a Safe and Inclusive Space

    41:46 Challenges and Strategies in Education

    49:02 Cultivating a Positive Work Culture

    56:24 Upcoming Events and Book Recommendations

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    1 ora
  • #184 | Becoming an Entrepreneur, Growing a Community Online, Consistency is the Key to Success
    Mar 11 2024

    #184 | Becoming an Entrepreneur, Growing a Community Online, Consistency is the Key to Success - From Laid-Off Hotel Manager to Successful Online Entrepreneur: Alex Hitt's Journey

    This episode features Alex Hitt, a hotel manager turned successful online entrepreneur following his unexpected layoff due to COVID-19. Alex shares his inspiring journey from managing hotels across the globe to leveraging the power of social media and affiliate marketing to create a sustainable online business.

    He discusses his ventures, like the MAX3R community, an online network for entrepreneurs, and offers practical advice on online business strategies, including the power of consistency in social media content creation and the importance of modeling successful strategies before inventing your own.

    Alex then deep dives into the need for massive action and resilience in the, providing his step-by-step plan to success that includes over 50 videos per day!

    Our conversation also touches upon practical tips for starting and scaling an online business, the balance between offering free value and monetizing, and Hitt's personal views on authenticity and business luck.

    __________

    Join Alex Hitt's MAX3R community by visiting: https://www.alexhitt.com/ or https://max3r.com/invitation?code=332EGJ

    Connect or follow Alex on Linkedin: https://www.linkedin.com/in/alexhittMAX3R

    Community Members get a FREE 7-Day Trial to https://flow.page/offsource-max3r


    Follow Angelo Roberts: https://www.flow.page/angelorobertsjr

    Visit https://www.offsource.tech to get started with your virtual support today! _________ 00:00 Introduction: From Hotel Manager to Entrepreneur

    00:21 The Ramblings: A Startup Journey

    02:10 Meet Alex Hitt: The Digital Nomad

    02:52 The Unexpected Entrepreneurial Journey

    04:46 The Power of Social Media in Business

    06:53 The Transition to Real Estate and Entrepreneurship

    08:41 The Evolution of Online Business1

    2:29 The Power of Consistency and Massive Action

    14:35 The Shift to Affiliate Marketing

    17:56 The Entrepreneurial Dream: Time, Financial, and Location Freedom

    21:30 The Future of Online Business30:33 The Ease of Starting an Online Business30:53 Advice for Young Entrepreneurs

    31:10 The Importance of Productizing and Understanding Your Audience

    31:51 The Journey of Starting a Business with TikTok32:02 The Power of Taking Massive Action

    32:15 The Importance of Charging More and Balancing Your Nine to Five

    33:43 The Value of Affiliate Offers and Passive Income

    35:11 The Technicalities of Creating Content

    35:58 The Art of Storytelling in Social Media38:58 The Power of Consistency and Authenticity in Social Media

    42:46 The Role of Luck and Persistence in Business

    45:46 The Importance of Learning from Others

    51:31 The Impact of Reality TV on Entrepreneurship

    54:02 The Power of Patience and Persistence

    57:28 The Maxer Community: A Resource for Entrepreneurs

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    59 min
  • #183 | Advice for Startups from Angel Investor Scott Kallick
    Mar 4 2024

    In this episode of 'The Ramblings,' I sit down with Scott Kallick, a seasoned Angel Investor and Business Advisor with decades of experience. We dive into the startup arena and discuss the challenges startups face, the importance of creating business cultures, thoughts on the role of AI in business, among many other conversations.

    Scott also shares his business journey; from owning a laundry operation business to investing in startups and his current involvement in helping companies in the million to 15 million space accelerate their profit.

    Scott highlights the invaluable role of 'gritty businesses' against the backdrop of today's fast-paced technology-driven commercial landscape.


    00:00 Introduction and Reflections on Startup Funding

    00:38 Welcome to The Ramblings and Sponsor Introduction

    01:23 Guest Introduction: Scott Kallick, Angel Investor and Business Advisor

    02:04 Scott's Journey: From Profit Acceleration Specialist to Entrepreneur

    02:31 Scott's Personal Background and Entrepreneurial Journey

    03:54 Scott's Experience in the Coin Laundry Business

    04:41 The Decision to Sell the Company and Experience in Corporate Life

    05:55 Scott's Transition to Coaching and Working with Startups

    07:55 Scott's Approach to Business Growth and Success

    08:14 The Importance of Investing in Employees and Building a Strong Culture

    13:14 The Challenges and Opportunities in the Startup Landscape

    19:42 Scott's Vision for His Future Work

    21:07 Scott's Perspective on AI and Virtual Reality in Business

    25:07 The Potential of Trades and Small Businesses

    31:54 Conclusion and Contact Information

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    33 min