Episodi

  • RCM & Costly Revenue Mistakes
    Nov 2 2026

    In this episode, Allyssa Mizenko talks about unintentional fraud, how dental revenue cycle management companies can protect practice revenue and where preventable claim errors can create compliance risk. We cover documentation, role separation, routine audits, and practical reporting habits that help teams catch problems early.

    Show Links:
    Zen Dental Support: https://zendentalsupport.com
    Talk with Allyssa: allyssa@zendentalsupport.com
    Prosperident Site: https://www.prosperident.com/
    Request a Meeting: https://www.prosperident.com/meetwithdavid
    No Risk Self Assessments:
    If You Suspect Embezzlement: https://tinyurl.com/embrisk
    Want To Check Your Vulnerabilities: https://tinyurl.com/vulnchk

    Keywords: dental revenue cycle management, dental billing, dental claims, dental fraud prevention, clinical documentation, dental insurance audits, revenue cycle management, dental practice internal controls

    key topics
    •RCM outsourcing can offer revenue protection, and reduce unintentional fraud
    •A wrong payer setup, incomplete claim information, or weak clinical documentation can derail reimbursement
    •Clinical notes should tell the complete patient story, be completed before the patient leaves, and match the procedures billed
    •Missing diagnostic-quality preoperative X-rays and incorrect procedure codes can cause denials, downgrades, or stalled claims.
    •What reports should owners review regularly?

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    50 min
  • Compliance: It’s Beyond HIPAA
    Oct 19 2026

    In this episode, Duane Tinker, known as the Tooth Cop, shares insights on dental practice compliance, patient safety, and the importance of proactive risk management. Learn how compliance is more than HIPAA and OSHA. Discover practical tips for dental professionals to navigate regulatory challenges and improve practice safety.

    Show Links:

    Dental Compliance Specialists: https://dentalcompliance.com/

    Talk with the Tooth Cop: https://www.linkedin.com/in/duanetinker/

    Prosperident Site: https://www.prosperident.com/

    Request a Meeting: https://www.prosperident.com/meetwithdavid

    No Risk Self Assessments:

    If You Suspect Embezzlement: https://tinyurl.com/embrisk

    Want To Check Your Vulnerabilities: https://tinyurl.com/vulnchk

    Keywords: dental compliance, HIPAA, OSHA, patient safety, risk management, dental practice, practice ownership, cybersecurity, practice transfer

    key topics

    • Dental practice compliance challenges
    • Compliance best practices
    • Patient safety and risk management
    • Cybersecurity in dental practices
    • Common non-compliance issues in dentistry
    • Office purchase and due diligence
    • The importance of proactive compliance
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    26 min
  • Smarter Insurance Payments, Unlocked
    Oct 5 2026

    Sam Rockwood, founder of Woods Insurance Payments, shares insights from his experience working with large insurance carriers and how his company is transforming dental insurance payments. Discover how payment systems can be optimized for security, efficiency, and fraud prevention.

    Show Links:

    Woods: https://woods.dental/

    Prosperident Site: https://www.prosperident.com/

    Request a Meeting: https://www.prosperident.com/meetwithdavid

    No Risk Self Assessments:

    If You Suspect Embezzlement: https://tinyurl.com/embrisk

    Want To Check Your Vulnerabilities: https://tinyurl.com/vulnchk

    Keywords: dental insurance, insurance payments, EFT, virtual credit cards, fraud prevention, payment systems, Woods Insurance Payments, insurance claims, dental practice management

    key topics

    • How insurance carriers set reimbursement fee levels
    • The evolution of payment methods from checks to EFT and virtual credit cards
    • Fraud risks in insurance payments and how to prevent them
    • The role of data and analytics in setting fee schedules
    • Future trends in digital payments and AI in insurance claims

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    47 min
  • Prosperident Webinar Oct 1 2026 Mastering Digital Revenue
    Oct 5 2026

    Prosperident's Amber Weber-Gonzales, Wendy Askins, David Harris and Kathy Kirkby discuss the challenges presented in correctly recording and overseeing digital forms of payment including electronic funds transfer, Venmo, Zellis, membership plan payments and many others

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    1 ora e 3 min
  • Client interview with Dr. Peter Dorf
    Sep 29 2026

    Watch Senior Fraud Examiner Courtney Staiger interview a Prosperident client in this episode.

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    15 min
  • Proactive vs. Reactive: The Clinical Parallel to Fraud Prevention
    30 min
  • AI in Dentistry: The PHI Mistake That Can Get You in Trouble
    Aug 24 2026

    This episode explores the transformative potential of AI in dentistry, covering its current applications, risks, and future possibilities, including how to safeguard patient data and practice integrity.

    Show Links:
    Century Doc: https://www.centurydoc.com/

    Prosperident Site: https://www.prosperident.com/

    Request a Meeting: https://www.prosperident.com/meetwithdavid

    No Risk Self Assessments:

    If You Suspect Embezzlement: https://tinyurl.com/embrisk

    Want To Check Your Vulnerabilities: https://tinyurl.com/vulnchk

    Keywords: AI in dentistry, dental practice management, HIPAA compliance, AI cybersecurity, AI applications, data privacy, AI risks, AI benefits, dental technology

    key topics

    • AI's impact on dental practices
    • Risks and safeguards for patient data
    • AI applications in diagnostics and treatment
    • Cybersecurity and AI in dentistry

    Future possibilities of AI in dental care

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    41 min