Send us Fan Mail

What does a modern corporate internship look like when you completely dismantle the legacy coffee-run stigma and hand young professionals the keys to live human resources pipelines?

In this special edition of The Moss HR Minute, Moss Consulting HR Services hands the microphones over to their Summer 2026 Intern Team. Hosted by Evie Fisher (Strategic Communication & Marketing) alongside Avery Walters (Management & HR) and Cayman Hasseberg (HR & Business Management), this episode pulls back the curtain on the next generation of workforce talent.

The trio shares an inside look at navigating high-growth organizational scaling from the ground floor. From processing live small business payroll to observing real-time employee relations and joining co-founders on-site with clients on day one, the interns unpack how bridging the gap between classroom theory and chaotic corporate curveballs reshapes their career trajectory.

Key topics discussed in this episode include:

• Busting the Intern Myth: Shifting from baseline administrative errands to executing hands-on project workflows across client communications, content development, and payroll management.
• The Frontera Connection: How strong professional networks and trusted partnerships with Frontera Search Partners sparked the bridge to Moss Consulting.
• Classroom Theory vs. Corporate Curveballs: Why managing unexpected operational shifts and joining executive leadership on-site outpaces textbook case studies.
• Dismantling the Cold Corporate Stigma: Redefining human resources from a rigid, "robotic" compliance checklist into an empathetic, relationship-driven culture.
• Navigating the Remote Communication Field: Mastering virtual time management, project deadlines, and proactive accountability within an interconnected hybrid environment.
• Looking Ahead to the Summer Summit: The excitement surrounding multi-state team alignment, executive sourcing with the head of recruiting, and face-to-face team connection.

The 2026 intern team details how building cross-functional trust and peer-to-peer collaboration forms their foundational professional standard, proving that future-proofing your human capital begins by investing deeply in early-career minds.

Contact Moss Consulting

Book time with Nicole to talk about your HR needs:

https://mossconsulting.com/book-a-free-consultation

Learn more about Moss Consulting HR Services:

www.mossconsulting.com

Follow the show:

@TheMossHRMinute

Send us Fan Mail

What happens to your business continuity when you mistake an administrative logistics problem for a core human resources strategy?

In this episode of The Moss HR Minute, Nicole Moss, Co-Founder of Moss Consulting HR Services, sits down with Frank Koen, RPh, President of CloudRx.com. Frank is a premier healthcare and pharmacy operations executive who has scaled multi-site networks across the country, transitioning his deep enterprise execution wisdom from major brands like Albertsons and Walgreens directly to the small business sector.

The conversation targets the sharp operational friction points that erupt when scaling companies prematurely promote high-performing operators into management roles without a stabilized training support structure. Frank highlights the tactical value of structured data visibility, breaking down his proprietary framework to help small business owners automate repetitive, non-value-add tasks so their specialized talent can practice at the absolute top of their license.

Key topics discussed in this episode include:

• The Operator Promotion Trap: Why pushing your fastest baseline executor into a leadership vacancy without structural resources costs you both positions.
• The 40-20-40 Strategic Rule: Balancing your organizational timeline by committing 40% to deliberate planning, 20% to execution, and 40% to deep performance review cycles.
• Providing True North Accountability: Eliminating structural ambiguity so that your frontline staff clearly understand the core metric driving your company's survival.
• The Change Curve and Uncertainty Fear: Recognizing that an exodus of talent isn't caused by a fear of operational change, but rather by leadership's lack of transparency.
• Automating Repetitive Administrative Tasks: Deploying artificial intelligence and robotic process automation (RPA) to handle non-value-add processes, allowing specialized workers to spend more time engaging customers.
• The Core Division of HR and Recruiting: Unpacking the unique, separate skill sets required to navigate high-volume candidate sourcing without overwhelming your baseline human resource compliance teams.

Frank reveals how treating service delivery as a dynamic, plan-driven science can radically accelerate multi-state market expansion, proving that operational clarity is an essential prerequisite to long-term profitability and team trust.

Guest Information Frank Koen, RPh, President of CloudRx.com

Email: frank@cloudrx.com

Phone: (630) 329-9448

Website: cloudrx.com

LinkedIn: https://www.linkedin.com/in/frankkoen/

Contact Moss Consulting

Book time with Nicole to talk about your HR needs: https://mossconsulting.com/book-a-free-consultation

Learn more about Moss Consulting HR Services: www.mossconsulting.com

Follow the show: @TheMossHRMinute

Send us Fan Mail

In this episode of The Moss HR Minute, Nicole Moss, Co-Founder of Moss Consulting HR Services, sits down with John Alvarez, a Retirement Plan Advisor with IMA Retirement. This conversation tackles a critical topic that many small and mid-sized business owners view as a heavy administrative burden or overhead expense: employer-sponsored retirement plans.

John shifts the perspective entirely, breaking down how a well-designed retirement program functions as a strategic total rewards tool, an aggressive talent acquisition engine, and a major tax-advantage savings vehicle for the owners themselves . He walks through the threshold of when a growing business should look beyond simple individual options and explore the massive flexibility of a true 401(k) framework .

Key topics discussed in this episode include:

• The Growth Inflection Point: Why hitting 8 to 12 full-time employees is the ideal starting window to upgrade your corporate retirement strategy.
• 401(k) vs. SEP vs. Simple IRA: Unpacking the administrative trade-offs, contribution limits, and structural flexibility of each plan type .
• High-Risk Compliance Pitfalls: The severe operational and financial penalties associated with late payroll deposits, administrative notices, and failed discrimination testing .
• The "Co-Pilot" Advisory Model: What business owners should demand from an active advisory firm, including rigorous vendor benchmarking and transparent plan governance .
• Beating the Odds in the Talent War: Leveraging Safe Harbor provisions and Roth options to secure top-tier talent without draining company margins .
• Massive New Tax Incentives: Navigating up to $5,000 in annual startup credits and specialized matching contributions under the modern tax code .

John highlights that while group medical sits at number one, a strong retirement plan is consistently rated by employees as the second most vital piece of an organization's total rewards package. John delivers this masterclass on future-proofing your human capital—all explained within one Moss Minute.

Guest Information

John Alvarez, IMA Retirement

Email: john.alvarez@imacorp.com

LinkedIn: https://www.linkedin.com/in/jdalvarez/

Website: imaretirement.com

Phone: Direct (469)916-3211 | Mobile (214)632-0555

Contact Moss Consulting

Book time with Nicole to talk about your HR needs:

https://mossconsulting.com/book-a-free-consultation

Learn more about Moss Consulting HR Services:

www.mossconsulting.com

Follow the show:

@TheMossHRMinute

IMAAS is not part of the Moss Consulting Group and does not share views or opinions. This communication is not a solicitation or offer to sell securities or investment services. All content and communication are for general informational purposes only and does not guarantee future performance or success. No cash or non-cash compensation, directly or indirectly, was provided. Investment advisory services provided by IMA Advisory Services, Inc. (IMAAS), doing business as IMA Retirement.

IMAAS is an investment adviser registered under the Investment Advisers Act of 1940 (CRD #112091). Registration as an investment adviser does not imply any level of skill or training. IMAAS is also a registered insurance agency. The oral and written communications of an adviser provide you with information about which you determine to hire or retain an adviser. For more information please visit: https://adviserinfo.sec.gov and search for our firm name.