Welcome to The Missional Leader Memo. The name is changing to better reflect the mission: serving agents, business owners, and leaders as they become who they were created to be so they can build what they were created to build.

New ideas are exciting, but they can also become a way to avoid the work that actually matters. In this episode, Chris shares why you never graduate from the basics, how leaders model the fundamentals for the people around them, and how to identify the things you may have let slide. Take a look at your calendar, get back to the basics, and start putting them back in play.

What happens when your business is working hard but nobody knows what they’re playing for? Chris breaks down Jack Stack’s concept of “line of sight” and why every agent, leader, and business owner needs to know the game, the scoreboard, and how they impact the score. Learn four questions you can use to create clarity, alignment, and ownership in your business.

What if success is costing you your peace? In this episode, Chris explores why external achievement can never fill the deeper places in our lives and how true success starts from the inside out. Learn how slowing down, pursuing healthy relationships, and finding peace can transform not only who you are, but how you lead.

What if your service was so remarkable that your clients couldn’t help but tell the story? Chris shares an experience that made him feel truly valued—and what it can teach us about creating memorable experiences for the people who trust us.

What if the thing you keep avoiding is actually the thing that matters most? In this episode, Chris explores the idea of resistance and why it often shows up around the work that requires the most courage, growth, and vulnerability. Instead of letting resistance make the decision for you, learn how to recognize it as a compass toward the things that matter most.

Every team needs a clear North Star, but so does every person on the team. In this episode, Chris explores how leaders can connect the team’s mission to the lives their people want to build, creating greater ownership, purpose, and ambition along the way.

Six coaching sessions in one day, from brand-new agents to veteran agents and everyone in between. They all struggled with one common theme: relationships. In this episode, Chris shares why relationships are the foundation of every successful business and the four qualities that turn everyday interactions into lasting business growth: being proactive, systematic, generous, and consistent.