Episodi

  • The Fed Discontinues Canadian Checks, and What's Next for International Payments?
    Feb 25 2026

    The Federal Reserve recently announced it will be sunsetting its Foreign and Canadian Check Service by year-end 2026, driven by declining transaction volumes and changing market demand, and community banks are racing to find alternative options. While Canadian checks are a small part of business for most banks, even services used infrequently can still play an important role for community banks and their customers. In this episode, Dan Caputo from ICBB's international payments partner, Ascendant, and customer experience manager, Chasity Bruce, discuss the transition and how community banks can prepare.

    Helpful Links

    Learn more about International Services: International Services - ICBB

    Register for Ladies LINK: Ladies LINK | ICBB Courses

    Register for BOOM: BOOM West | ICBB Courses

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    31 min
  • Financial Storytelling
    Feb 11 2026

    Everyone loves a good story. But how can storytelling help community banks break down complicated finance topics for their customers and communities? This episode answers that question with Emily Schwartz, music educator turned bank marketer. Emily is the director of financial education at MidFirst Bank, based in Oklahoma City, an instructor at the ABA's Bank Marketing School, and a highly sought after keynote speaker.

    Helpful Links

    Register for Ladies LINK: Ladies LINK | ICBB Courses

    Follow Emily on LinkedIn: Emily Schwartz, Ph.D. | LinkedIn

    Learn about Bank Marketing School: Bank Marketing School | American Bankers Association

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    33 min
  • Treasury Management in the Age of Instant Payments
    Jan 28 2026
    Instant payment technologies have taken the banking world by storm, disrupting the status quo of operations in the process. What does treasury management look like for community banks in a 24/7/365 world? In this episode, Madison discusses treasury management in the age of instant payments with CFO, Chris Dew, and Seth Marlowe of the Treasury Whisperer podcast. Seth is a consultant, former banker, and former corporate treasurer with 30+ years of experience in payments and treasury, making him a "treasury unicorn." Helpful Links: InstantPay Connect: InstantPay Connect - ICBB Check Fraud webinar: The Evolution of Check Fraud: How Financial Institutions Can Use Technology to Protect their Institution | ICBB Courses Follow Seth on LinkedIn: (18) Seth M. Marlowe | LinkedIn The Treasury Whisperer Podcast: (18) Treasury Whisperer's Talkcast Podcast: Overview | LinkedIn Follow Chris on LinkedIn: (18) Christopher Dew | LinkedIn
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    53 min
  • Banking Trends to Watch in 2026
    Jan 14 2026

    As community bankers kick off 2026, they're considering new opportunities and grappling with continuing challenges like shifting customer expectations, the rapid development of new technologies, and changes in staff and leadership. In this episode, ICBB CEO and president Derek Hetherington, chief correspondent banking officer Todd Beers, and correspondent banking manager Zac Bodenheimer discuss how bankers can set themselves up for success in the new year.

    Helpful Links:

    The Evolution of Check Fraud Webinar: The Evolution of Check Fraud: How Financial Institutions Can Use Technology to Protect their Institution | ICBB Courses

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    1 ora e 17 min
  • Q3 Market Update
    Oct 15 2025

    Like much of 2025, Q3 has been an economically eventful quarter. In this market update podcast, chief lending officer Brandon Feltner; CFO Chris Dew; and Scott Kimel from FNBB Capital Markets discuss issues like recent drops in interest rates, political pressure on the Federal Reserve, and the effects on bank liquidity and loan demand.

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    35 min
  • Merchant Services and Your Bank
    Sep 24 2025

    Community banks are in a prime position to serve the small businesses in their communities. Merchant services are one tool that not all bankers are utilizing. In this episode, Chris Claxon from EasyPay, partner for ICBB Merchant Services, discusses the benefits of a merchant services program and how to set it up for success.

    Helpful Links:

    ICBB Merchant Services: Merchant Services - ICBB

    Follow Chris on LinkedIn: (1) Chris Claxon | LinkedIn

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    18 min
  • Building Your Pipeline Through LinkedIn
    Sep 10 2025

    In the digital age, bankers need digital tools at their disposal to succeed. For business bankers, LinkedIn can be an invaluable business development tool. But how can already-busy lenders effectively and efficiently harness its power? We asked the expert; Jack Hubbard serves as a highly sought-after consultant; Chairman Emeritus at St. Meyer & Hubbard; the host of The Modern Banker podcast; and faculty at Graduate School Banking at Wisconsin. In this discussion, he outlines how business bankers can leverage LinkedIn to build their pipeline.

    Helpful Links:

    Follow Jack on LinkedIn: (10) Jack Hubbard | LinkedIn

    Follow The Modern Banker: (10) The Modern Banker: Overview | LinkedIn

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    39 min
  • Earning the Right to Be Heard
    Aug 27 2025

    Both brand-new bankers and seasoned leaders bring innovative ideas to their institutions and need to present them to the right people. But how do they get those people to listen? Alyson Van Hooser, president and CEO of Van Hooser Leadership and a highly sought-after speaker, offers her flagship presentation, Earning the Right to Be Heard, to answer that very question. Van Hooser is not only extremely knowledgeable, but an engaging and energetic presenter. Listeners will walk away from her feeling ready to take on the world.

    Helpful Links

    Follow Alyson on LinkedIn: (1) Alyson Van Hooser, CSP | LinkedIn

    Van Hooser Blog: Blog - Van Hooser Leadership

    Van Hooser Training: Custom Leadership Training - Van Hooser Leadership

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    23 min