In this episode, one of Relationship Audits’ senior executives, previously at a

global enterprise company, gives her view on the benefits of the relationship

audit process.

Specifically it covers,

Ways of strengthening client/supplier relationships beyond ‘golf days’

How to harness rapidly developing technology for stronger client supplier relationships

Adapting traditional approaches to client relationship management and keeping client needs front of mind

When using assessment tools giving clients the ‘space’ to say what they want to without being limited to one question

As usual, there are three specific ‘takeaways’ to help

the listeners gather and apply actionable relationship intelligence®

As usual, there are three specific ‘takeaways’ to help the listeners gather and apply actionable relationship intelligence®

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode looks at best practice for buyers and sellers of service businesses to ensure that the sale or acquisition delivers against all parties’ expectations.

Specifically, it covers

• the long-term benefits accruing to businesses of having regular independent reviews of their client or customer relationships ahead of any planned sale
• the benefits to an acquirer of using an independent third party with proven assessment techniques to validate the claims made by the vendor about the strength and solidity of its client/customer relationships
• the options and most productive ways of collecting such data

As usual, there are three specific ‘takeaways’ to help the listeners gather and apply actionable relationship intelligence®

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

This episode focuses on using data collection and analysis tools to measure the existing health and future potential value of customer or client relationships.

Specifically, it explores,

· what current relationship assessment tools are typically used by businesses

· the pros and cons of different techniques, given the complexity of business relationships

· knowing what questions to ask

· the differences between client satisfaction and client commitment

As usual, there are three specific ‘takeaways’ to help the listeners gather and apply actionable relationship intelligence®

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.