In this episode of Simon’s Sofa, Natalie Clarke (CEO of Simon on the Streets) is joined by David Gill from Risk and Resilience Training and Consultancy to explore homelessness, addiction, and changing frontline care.

We cover:

Systemic service cuts: Why services are forced into reactive crisis management rather than proactive community engagement

The new drug landscape: How drug trends have shifted from traditional substances to a catalogue of manufactured options, particularly ketamine

Substance use and neurodiversity: How individuals with ADHD or autism are using substances to manage unsympathetic environments and how frontline care needs to adapt to this

Staff burnout and compassion fatigue: The emotional toll on frontline workers and how managers can spot early warning signs

Reframing 'soft outcomes': Moving away from rigid tick-box KPIs and putting more value on core outcomes

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🔗 Connect with David.

🔗 Connect with Natalie.