• The Jevons Paradox: Why Amazon Keeps Getting Harder Even When the Tools Get Better
    Jul 30 2026

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    Why better tools do not make Amazon easier

    Amazon has become more efficient for sellers. Products can launch faster, listings can be optimized faster, ads can be automated, and content can be generated almost instantly. But when everyone gets access to those same efficiencies, the baseline moves.

    How Jevons Paradox applies to eCommerce

    Jevons Paradox originally explained why more efficient coal usage led to more coal consumption, not less. The same principle applies to Amazon. Better tools bring in more sellers, more listings, more ads, more capital, and more competition.

    Why progress does not always feel like progress

    Your conversion rate may improve. Your listings may get cleaner. Your creative may perform better. Your campaigns may become more efficient. But if the entire category is improving around you, those gains get absorbed into the new competitive baseline.

    Why Amazon can feel like Sisyphus pushing the rock uphill

    You optimize, improve performance, lower A-Costs, clean up your catalog, and gain ground. Then the market adjusts. Competitors enter, costs rise, Amazon changes rules, reviews shift, and you have to start pushing again. That does not mean something is broken. That is the game.

    Why efficiency alone is not an advantage anymore

    When everyone has better data, automation, AI tools, and reporting, optimization becomes table stakes. The advantage moves higher into strategy, positioning, creative, offer clarity, margin discipline, audience building, and brand durability.

    What Amazon ads reveal about the broader marketplace

    Advertising is the clearest example because CPCs, ROAS, DSP, T A-Costs, and lower funnel efficiency show the pressure quickly. But the lesson is bigger than ads. This is about how Amazon, marketplaces, and eCommerce systems mature over time.

    Why brands need to build for durability

    The question is not how to make Amazon easier. The better question is how to keep winning as Amazon gets more competitive. That requires stronger systems, better margins, clearer positioning, stronger creative, and the discipline to think beyond short-term efficiency.

    The bigger takeaway:

    Amazon did not get harder because the tools got worse.

    Amazon got more efficient, and more people showed up.

    That means the next advantage does not come from using the same tools as everyone else. It comes from building a brand that can survive when everyone else becomes more efficient too.

    The edge is not in surface-level optimization. It is in durability.

    Follow Selling on Giants for operator-level breakdowns on Amazon strategy, marketplace growth, retail media, eCommerce leadership, advertising, AI commerce, and what it really takes to build a brand that holds up as the market gets more competitive.

    Subscribe to Selling on Giants for weekly insights that go beyond headlines and focus on what actually impacts your business.

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    16 min
  • eCommerce News Update: New Tariffs, Amazon Seller Rights, TikTok Shop Plus, and AI Shopping
    Jul 28 2026
    Send us Fan MailThis week’s Selling on Giants News and Updates examines how new tariffs, marketplace regulation, artificial intelligence, fulfillment costs, and platform loyalty programs are reshaping eCommerce heading into Q4.The expected tariff relief did not arrive. Amazon and Walmart sellers are facing new landed-cost calculations, Congress is proposing stronger protections for suspended marketplace sellers, TikTok is testing its own Prime-style membership, and AI assistants are moving closer to selecting products and completing transactions.For marketplace operators, the platforms are becoming more powerful, but they are also facing greater scrutiny over pricing, seller enforcement, advertising automation, and control of the customer relationship.In this episode, Mr. Will covers:New tariffs and Q4 landed costsThe temporary ten percent import surcharge expired, but new Section 301 tariffs of ten percent or twelve and a half percent took effect across imports from sixty trading partners.Brands need to review country of origin, HTS classifications, product exemptions, customs entry dates, and the effect of higher duties on contribution margin before approving Q4 purchase orders, pricing, or promotions.New tariffs on certain Canadian importsCovered Canadian products are scheduled to face an additional fifty percent duty beginning August nineteenth. This does not apply to every Canadian product, but it reinforces that North American sourcing is not automatically protected from trade disruption.The Online Sellers Bill of RightsProposed federal legislation would establish new standards for how dominant marketplaces notify, investigate, suspend, and withhold funds or inventory from third-party sellers.The bill is not yet law, but it signals that seller suspensions, frozen funds, automated appeals, and marketplace due process are becoming national policy issues.Amazon marketplace enforcement scrutinyA Senate inquiry is reportedly examining allegations that intermediaries offered to bribe Amazon employees to reverse suspensions or provide marketplace advantages.The allegations remain under investigation, but sellers should avoid anyone promising guaranteed reinstatement through internal Amazon contacts.Amazon pricing and channel conflictCalifornia’s ongoing case against Amazon raises questions about how Amazon’s pricing policies may influence prices across Walmart, Target, direct-to-consumer websites, and other retail channels.Brands need centralized pricing governance because one discount can affect Featured Offer visibility, Vendor Central negotiations, wholesale relationships, and margin across every channel.Amazon Business reaches sixty billion dollarsAmazon Business now generates sixty billion dollars in annualized gross sales and serves more than eleven million organizations.Sellers should review business-only pricing, quantity discounts, recurring orders, bulk fulfillment, pallet delivery, and product content designed specifically for commercial buyers.Amazon Ads expands automationAmazon introduced new Brand Plus and Performance Plus features involving first-party audiences, AMC data, audio inventory, Prime Video signals, and automated Streaming TV buying.The opportunity is stronger campaign optimization. The risk is allowing Amazon’s systems to make more decisions without understanding where budgets are being spent.TikTok Shop Plus tests a Prime-style membershipTikTok is testing a paid U.S. membership that may include free shipping, coupons, and product discounts.The unresolved seller question is who funds those benefits. Brands need to understand the effect on shipping costs, commissions, discounts, returns, and contribution margin before participating.Facebook Marketplace launches a seller appMeta introduced Seller, a dedicated application for frequent Facebook Marketplace sellers. The app includes bulk listings, inventory management, buyer messages, performance reporting, relisting, and AI-assisted listing creation.FedEx announces holiday demand surchargesFedEx released its 2026 peak-season fees, including increased charges for residential deliveries, expedited services, additional handling, oversized packages, and Ground Economy shipments.DTC and merchant-fulfilled sellers should model Q4 shipping costs now rather than discovering in November that holiday orders are no longer profitable.Shein feels the impact of tariff changesShein reported declining U.S. revenue and a quarterly loss as the end of duty-free de minimis treatment increased costs.The company remains a major global competitor, but its results show that ultra-low-cost cross-border retail is losing part of its structural advantage.Microsoft Copilot moves toward eCommerce checkoutA new agentic-commerce integration from ESW is designed to support product discovery, checkout, and payment through Microsoft Copilot.AI shopping is moving from answering product questions toward becoming a transaction channel. Product titles, ...
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    21 min
  • Drone Delivery Is Here: How Drones Will Transform Last-Mile E-Commerce | Beth Flippo, CEO of DEXA
    Jul 23 2026

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    Drone delivery isn't science fiction anymore—it's already changing the way products move from businesses to customers.

    In this episode of Selling on Giants, Will sits down with Beth Flippo, CEO of DEXA, one of only a handful of FAA-certified drone delivery operators in the United States. Beth shares how autonomous drones are reshaping last-mile logistics, reducing delivery times to as little as 11 minutes, and giving local retailers a powerful new way to compete with e-commerce giants.

    Together they discuss:

    -How drone delivery actually works today
    -What it took to become one of the few FAA-certified drone airlines
    -Why last-mile delivery is the most expensive part of e-commerce
    -How drones could help local retailers compete with Amazon
    -The future of autonomous logistics, AI, and robotic delivery networks
    -Why companies like Kroger, Grubhub, and Wonder are already embracing drone delivery
    -What the next 5–10 years of retail and logistics could look like

    Whether you're an e-commerce operator, retailer, logistics professional, or simply fascinated by emerging technology, this conversation offers an inside look at one of the biggest shifts coming to retail and supply chains.

    If you enjoyed this episode, be sure to Like, Subscribe, and share it with someone interested in the future of retail and technology.

    Website: https://flydexa.com/
    Facebook: https://www.facebook.com/flydexa/
    Instagram: https://www.instagram.com/flydexa/
    X: https://www.instagram.com/flydexa/
    LinkedIn: https://www.linkedin.com/company/flydexa/

    #DroneDelivery #Ecommerce #LastMileDelivery #RetailInnovation #Logistics #SupplyChain #ArtificialIntelligence #AutonomousVehicles #SellingOnGiants #DEXA #RetailTechnology #Amazon #FutureOfRetail

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    40 min
  • eCommerce News Update: Amazon AI Shopping, TikTok Shop, Tariffs, and Stripe’s $53B PayPal Bid
    Jul 21 2026
    Send us Fan MailThis week’s Selling on Giants News and Updates examines how Amazon, TikTok, Google, DoorDash, Instacart, and the payment industry are competing to control more of the customer journey.The biggest shift in eCommerce is no longer happening only on the traditional search results page. Product discovery is moving into AI conversations, social content, delivery apps, retail media networks, and connected checkout experiences.At the same time, tariffs, marketplace compliance, global logistics, and payment consolidation are changing the economics behind every transaction.In this episode, Mr. Will covers:Tariff uncertainty and Q4 landed costsThe temporary ten percent United States import surcharge is approaching its current expiration date, while new tariffs on certain Brazilian goods and additional forced-labor-related trade actions remain in development.Brands preparing Q4 purchase orders need to review country of origin, HTS classifications, customs entry dates, exclusions, and multiple landed-cost scenarios before finalizing pricing or promotional plans.Amazon account deactivation and Account HealthAmazon published a new prevention and reinstatement guide covering performance metrics, intellectual property complaints, authenticity concerns, restricted products, identity verification, tax records, and INFORM Act requirements.The real operator lesson is that Account Health needs a daily owner. Sellers should organize invoices, authorization letters, compliance documents, and supplier records before Amazon requests them.Amazon expands Global Warehousing and DistributionAmazon expanded GWD into Shanghai and added support for Free on Board shipping terms. China-sourced sellers can now compare Amazon’s upstream warehousing and replenishment model against freight forwarders, overseas warehouses, third-party logistics providers, AWD, and direct-to-FBA shipping.The potential benefit is lower storage and more automated replenishment. The tradeoff is greater dependence on Amazon throughout the supply chain.Amazon Alexa creates a second product-discovery shelfNew research found that many Alexa for Shopping recommendations did not appear among the corresponding top organic Amazon search results.That means sellers may soon be optimizing for two different discovery systems: traditional keyword-based search and AI-generated recommendations based on shopper intent, attributes, specifications, compatibility, and use cases.TikTok Shop tests platform-managed growthTikTok is reportedly recruiting sellers for a managed-services pilot in which the platform would oversee advertising, creator recruitment, content production, listing optimization, and creative testing.Brands approached for the program need to model the full cost, including service fees, commissions, advertising, samples, fulfillment, returns, and product margin. They should also clarify creative ownership, reporting transparency, pricing control, and creator relationships.AI-generated videos flood TikTok ShopSynthetic product demonstrations and AI avatars are creating faster content production, but also introducing new risks around inaccurate claims, weak disclosure, and loss of brand control.TikTok Shop sellers should create a formal AI affiliate-content policy and regularly review the videos generating the most traffic and sales.DoorDash becomes a Shopify sales channelEligible Shopify merchants with physical stores can now publish products directly to DoorDash while keeping product, inventory, and order management inside Shopify.This gives local retailers another way to reach nearby customers seeking same-day or one-hour delivery, but merchants still need to account for commissions, store labor, packaging, refunds, and channel-specific pricing.Google AI Mode connects with InstacartGoogle AI Mode can now help shoppers build a grocery list and move selected products into an Instacart cart.Search is beginning to move from answering questions to executing shopping tasks. Product availability, attributes, imagery, retailer content, category placement, and structured data increasingly influence which products AI places into the basket.Instacart expands beyond groceryInstacart partnered with Tractor Supply to offer same-day delivery from more than twenty-four hundred locations, including pet products, livestock supplies, tools, hardware, lawn products, and outdoor merchandise.Delivery platforms are becoming broader marketplaces built around local inventory and immediate fulfillment.Stripe and Advent make a bid for PayPalStripe and Advent International reportedly offered more than fifty-three billion dollars to acquire PayPal. The offer has not been accepted, but the potential combination highlights the growing value of merchant infrastructure, wallets, Venmo, buy now pay later, fraud prevention, checkout data, and AI-enabled payments.The bigger takeaway:Platforms increasingly want to control discovery, advertising, content, inventory, fulfillment, ...
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    15 min
  • Founder Burnout Isn’t a Workload Problem. It’s a Leisure Deficit.
    Jul 16 2026

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    This episode of Selling on Giants takes on founder burnout from a different angle.

    Most people treat burnout like a workload problem. Too many meetings, too many emails, too many fires, and too many people needing something at the exact same time. The usual advice is to hire more people, delegate better, take a vacation, or finally get a hobby that does not involve checking Slack between sets at the gym.

    But that diagnosis misses the deeper issue.

    Founder burnout is not always caused by working too much. Sometimes it comes from building a life where nothing exists outside of work anymore.

    In this solo episode, Mr. Will breaks down the idea of a leisure deficit, inspired by philosopher Joseph Pieper’s view that leisure is not laziness or idleness. Leisure is the space where meaning, perspective, creativity, and connection are rebuilt.

    And for founders, that space often disappears first.

    In this episode, we cover:

    Why burnout is often misdiagnosed

    Burnout is usually framed as exhaustion from workload, but for many entrepreneurs, the real issue is that every part of life has become useful, optimized, monetized, or tied back to the business.

    How entrepreneurship turns everything into output

    Time becomes a resource. Conversations become transactions. Rest becomes recovery for more work. Even family time can become something you are physically present for while mentally still working.

    Why productivity can become dangerous

    Productivity looks responsible, but when it becomes the only scoreboard, people become outputs, time becomes units, and leadership becomes transactional. The business may still hit numbers, but the culture starts to thin out.

    Why fulfillment is social

    Your best memories are probably not dashboards, revenue milestones, or optimized workflows. They are shared experiences with people. A real conversation. A dinner where nobody is rushing. A win celebrated together. Success can scale alone, but fulfillment usually does not.

    What leisure actually means

    Leisure is not scrolling, zoning out, or doing nothing while your brain keeps running. Real leisure is presence. It is being engaged in something that has no immediate business purpose.

    Why founders lose creativity inside the grind

    The best ideas usually do not arrive while staring at a screen. They come when your brain finally has space. On a walk, in the shower, mid-conversation, or during a moment that does not look productive on a calendar.

    The hidden business cost of burnout

    A leisure deficit does not only hurt the founder. It hurts the company. When leaders are constantly in the weeds, they stop coaching, stop developing people, stop thinking long term, and eventually stop creating leverage.

    Mr. Will’s personal story

    This episode ends with a personal story about taking on a major enterprise client, saying yes to too much, burning out team members, losing weight, missing family time, and realizing that growing one client came at the expense of BellaVix, his team, and his health.

    The bigger takeaway:

    You do not fix burnout by working less.

    You fix it by living more.

    By creating space that is not tied to output. By being present in moments that do not serve the business. By reconnecting with people as people, not as functions inside a schedule.

    Because fulfillment is not built in the work.

    It is built around it.

    Follow Selling on Giants for operator-level conversations on entrepreneurship, leadership, marketplace growth, Amazon strategy, eCommerce operations, and what it really takes to build a business without losing yourself in the process.

    Subscribe to Selling on Giants for weekly insights that go beyond headlines and focus on what actually impacts your business.

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    14 min
  • eCommerce News Update: Amazon Buy Box Changes, Walmart AI Shopping, and Q4 Prep
    Jul 14 2026
    Send us Fan MailThis week’s Selling on Giants News and Updates focuses on what marketplace operators should do now that Prime Day is behind us and Q4 planning is already underway.Amazon is opening holiday deal submissions, changing how sellers compete for the Featured Offer, expanding Seller Central passkeys, adding B2B pallet delivery, and pushing Amazon DSP deeper into full-funnel media. Walmart is doubling down on value, AI shopping, and marketplace maturity, while broader retail updates continue pointing toward one theme:The second half of the year will reward operators with cleaner systems, better data, stronger inventory planning, and sharper execution.In this episode, Mr. Will covers:Amazon Featured Offer changesAmazon is removing the separate Featured Offer eligibility requirement for more sellers. That does not mean every seller can win the Buy Box. It means more offers can compete, while price, delivery speed, account health, inventory, and customer experience remain the deciding factors.Holiday deal submissions are already openAmazon opened holiday deal submissions on July eighth, including Best Deals, Lightning Deals, and Prime Exclusive Discounts. Q4 planning is not a future project anymore. Brands need to identify hero ASINs, confirm inventory, model margins, and submit eligible deals early.Amazon holiday fulfillment guidanceAmazon’s holiday fulfillment timelines and peak season fee guidance reinforce that Q4 is usually won before October. Sellers should work backward from inbound deadlines, manufacturing schedules, freight timelines, AWD utilization, and FBA replenishment plans.Seller Central passkeys for secondary usersAmazon is expanding passkeys for secondary users, making account access more secure for employees, agencies, contractors, and partners. Sellers should audit user permissions, remove outdated access, and eliminate shared logins.Amazon Business pallet deliveryAmazon Business introduced pallet delivery for eligible FBM orders, giving commercial buyers a better option for larger shipments. This matters for brands selling industrial, healthcare, foodservice, janitorial, office, or bulk products.Amazon DSP expands into Spotify podcast adsAmazon DSP now supports buying Spotify podcast inventory, showing that Amazon Advertising continues moving beyond marketplace search into a broader full-funnel media ecosystem.Prime Day advertising lessonsPost-event analysis shows the best advertisers were not simply the biggest spenders. They adjusted budgets, watched pacing, protected inventory, and optimized during the event instead of waiting for next-day reports.AI across eCommerce softwareAI is becoming embedded into product content, merchandising, customer engagement, marketing automation, and workflow tools. The opportunity is not using AI for the sake of it. The opportunity is using AI to reduce repetitive work while protecting quality and operator judgment.Walmart price cuts and consumer value pressureWalmart and Sam’s Club are lowering prices across seasonal grocery and household staples, reinforcing that shoppers are still spending but remain highly value-conscious.Walmart Sparky and AI shoppingWalmart’s Sparky AI assistant continues showing how AI shopping tools may influence discovery, comparison, and conversion. Sellers need complete product data, strong images, accurate attributes, reviews, and clear positioning so AI systems can understand and recommend their products.USPS, trade policy, Google Merchant Center, and CostcoShipping changes, trade policy hearings, Google product feed updates, and Costco’s June sales results all point to the same operating reality: costs, data quality, sourcing, and value communication matter more heading into the second half of the year.The bigger takeaway:The second half of 2026 is not about chasing every platform update.It is about building a cleaner operating system.Better inventory planning. Cleaner product data. Stronger access controls. Sharper promotional strategy. Smarter ad pacing. Better shipping math. More disciplined pricing. And a clear answer to the question every shopper is asking:Why should I buy this product now, from this brand, instead of the alternative?Follow Selling on Giants for weekly operator-level breakdowns on Amazon, Walmart, retail media, AI commerce, marketplace strategy, and what platform updates actually mean for sellers.Subscribe to Selling on Giants for weekly insights that go beyond headlines and focus on what actually impacts your business.
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    19 min
  • Amazon Listing Optimization in the AI Era | Working Session with Jon Tilley of ZonGuru
    Jul 9 2026

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    For years, brands focused on keyword density, search volume, and traditional SEO tactics. But Amazon's product discovery engine is evolving, and AI is changing how listings are understood, ranked, and recommended.

    In this episode of Selling on Giants, Will Haire sits down with Jon Tilley of ZonGuru for a live working session exploring the future of Amazon listing optimization. Instead of another theory-heavy discussion, they demonstrate how AI is reshaping product listings and why many brands are still optimizing for an Amazon algorithm that no longer exists.

    Using a real client example, they walk through how AI analyzes brand positioning, customer reviews, competitors, and product attributes to build listings that are designed for both human conversion and machine understanding.

    What You'll Learn:

    • Why keyword-first Amazon listings are becoming outdated
    • How AI-driven product discovery is changing Amazon SEO
    • The difference between keyword optimization and structured product understanding
    • Why listing structure matters more than keyword stuffing
    • How AI analyzes reviews, competitors, and brand positioning
    • A live demonstration of ZonGuru's Helix AI transformation process
    • Practical strategies brands can implement today

    Whether you're an Amazon seller, brand owner, agency, or eCommerce marketer, this episode will help you prepare for the next evolution of Amazon search and product discovery.

    https://www.zonguru.com/

    https://www.linkedin.com/company/zonguru/

    Subscribe for weekly conversations with industry leaders covering Amazon strategy, retail media, AI, eCommerce growth, and marketplace innovation.

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    53 min
  • Post-Prime Day News: Amazon Security, AI Shopping, Walmart Updates, and the Profitability Test
    Jul 7 2026
    Send us Fan MailThis week’s Selling on Giants News and Updates moves beyond the Prime Day revenue headlines and focuses on what marketplace operators should do next.Prime Day generated record online spending, but smaller baskets and value-focused purchasing made profitability more important than top-line growth. Consumers continued spending, but they concentrated more heavily on lower-priced essentials, beauty, supplements, grocery, and products they could easily justify buying.For Amazon and Walmart sellers, the real question is not whether sales increased.It is whether the event left the business stronger.In this episode, Mr. Will covers:The post-Prime Day profitability test: Why sellers should review contribution margin by ASIN, TACoS, new-to-brand customers, inventory burn, organic ranking, Subscribe and Save growth, and repeat-purchase opportunities instead of celebrating revenue alone.Why record sales can hide weak economics: A strong promotional event can still damage profitability when discounts deepen, advertising costs rise, baskets shrink, and customers concentrate around lower-ticket products.Amazon Seller Central passkeys: Amazon is expanding passkey access across Seller Central, allowing sellers to authenticate through Face ID, fingerprints, or device PINs. The rollout is also a reminder to audit users, administrator access, agency permissions, and backup account owners.Amazon Business delivery requirements: Seller-fulfilled offers serving Amazon Business customers will need to meet a new Business Hour Delivery Rate standard. FBM sellers should review carrier selection, warehouse cutoffs, handling times, delivery settings, and shipping automation before enforcement begins.Why Amazon’s marketplace is becoming more professional: Third-party sellers still represent the majority of Amazon unit sales, but stricter compliance, higher advertising costs, stronger security requirements, and measurable fulfillment standards continue raising the barrier to entry.Prime Day advertising beyond Sponsored Products: Prime Day continued evolving into a full-funnel media event across Sponsored Brands, video, Amazon DSP, connected television, and external traffic. Sellers need to separate branded demand capture from real customer acquisition.AI shopping and machine-readable product data: Shopping assistants are becoming another interface between consumers and products. Titles, attributes, specifications, images, reviews, availability, pricing, and product feeds increasingly influence whether AI can understand and recommend a product.Walmart’s July integration deadline: Walmart is moving Solution Provider integrations toward OAuth two point oh. Sellers should confirm that feed tools, inventory platforms, ERP systems, agencies, and internal applications are prepared before existing access methods are retired.Walmart and Amazon race toward instant commerce: Flipkart Minutes and Amazon Now show how localized inventory and quick commerce are pushing delivery expectations from days toward minutes. The long-term advantage may come from better inventory placement, not simply better advertising.Target Plus and curated marketplace growth: Target continues expanding its invitation-only marketplace with established brands while maintaining a more selective operating model than Amazon or Walmart.North American trade uncertainty: The United States did not agree to renew the USMCA in its current form during the latest review. No immediate changes have occurred, but brands sourcing from Mexico or Canada should continue monitoring negotiations and modeling tariff exposure.The bigger takeaway:The market is not getting easier.It is getting more operational.The brands best positioned for the second half of the year will have cleaner account access, stronger profitability reporting, structured product data, reliable fulfillment, better inventory placement, and enough discipline to separate promotional revenue from durable growth.Follow Selling on Giants for weekly operator-level breakdowns covering Amazon, Walmart, retail media, marketplace operations, AI commerce, supply chain strategy, and what platform updates actually mean for sellers.Subscribe to Selling on Giants for weekly insights that go beyond headlines and focus on what actually impacts your business.
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    16 min