In this episode, Maigan and Eddie discuss how cleaning business owners can track their finances, set pricing strategies, and improve profitability by understanding their numbers. They share practical tips on setting up bookkeeping systems, analyzing profit and loss statements, and establishing minimum job prices.

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Every cleaning client eventually asks for "just one extra thing," and plenty of them expect it for free. Maigan and Eddie talk about why a written service list is your best boundary, how to price add-ons ahead of time so you never guess on the spot, and how to say no to anything unsafe or outside what you specialize in.

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If your cleaning business lives in your text messages, you're carrying more than you need to. Quotes, schedule changes, client instructions and who still owes you money all sit in separate threads, and you have to keep track of every one in your head.

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