Episodi

  • You Don't Have a Device Problem… You Have a System Problem | Laser Secrets
    Apr 30 2026
    You Don't Have a Device Problem… You Have a System Problem | Laser Secrets Welcome to another powerful episode of Laser Secrets, the podcast for med spa owners, wellness clinics, chiropractors, laser techs, and aesthetic providers who want better client outcomes, stronger systems, and real ROI from their technology. In this episode, Jamie breaks down a truth most providers never hear: It's usually not the device. It's usually not the client. It's the system surrounding the treatment. If your Zerona or Emerald Laser program feels inconsistent, if clients are not getting the results you expected, or if revenue from your device is not where it should be, this episode will help you look at the bigger picture. Jamie explains why two clinics can own the same device and get completely different results. The difference often comes down to consultation, client education, measurements, accountability, hydration, movement, follow-up, team consistency, and the way the entire treatment experience is built around the client. Inside this episode, Jamie shares how to stop treating Zerona and Emerald Laser as passive services and start building them into true transformation programs. She covers why clear expectations matter, how better consultations can improve conversion and compliance, why standardized measurements are essential, and how simple follow-up communication can dramatically change the client experience. This episode is especially valuable for providers who know their body contouring technology has more potential than what they are currently seeing. Your technology can do more. Your business can grow more. Your clients can win more. The missing piece may not be a better machine, it may be a better system. Download Jamie's Free Guide Why Your Zerona or Emerald Laser Program Isn't Working: 5 Hidden Performance Factors That Impact Results & Revenue Download the free guide here: https://lasersecrets.mykajabi.com/offers/yxeuRKwL You'll Learn Why some clinics thrive with the same device others struggle withWhy your Zerona or Emerald Laser may not be the actual problemHow weak systems can hurt client compliance and treatment outcomesWhy consultation quality directly affects sales, expectations, and resultsHow to create better client accountability before, during, and after treatmentWhy standardized measurements matter for trust and retentionHow hydration, movement, nutrition, and lymphatic support fit into better outcomesWhy follow-up texts and simple check-ins can strengthen the client relationshipHow to shift from "owning a machine" to leading a transformation programWhy better systems can improve client results, team confidence, and revenue Stay Connected & Explore Download Jamie's free guide: https://lasersecrets.mykajabi.com/offers/yxeuRKwL Follow Laser Secrets Coaching on Instagram: https://www.instagram.com/laser_secrets_consulting Ready for 1:1 coaching? Email Jamie directly at: lasersecrets@yahoo.com Credits Podcast production by Brand|Sound. Start your podcast journey by emailing brandsoundpodcasts@gmail.com. Chapters 00:00 Welcome to Laser Secrets 00:35 You Don't Have a Device Problem 01:10 Why the Device Isn't Broken 02:00 Lasers Are Tools, Not Magic Wands 03:00 The Systems That Influence Results 04:10 Why Some Clinics Struggle With the Same Device 05:00 Clients Need a Clear Roadmap 06:00 Measuring Results and Catching Problems Early 07:00 Clients and Teams Crave Leadership 08:00 Why the Consultation Matters 09:00 Setting Expectations Before Treatment Begins 10:00 Jamie's Experience With Emerald and Zerona 11:00 Why Video-Only Consultations Fall Short 12:00 Building ROI Through Better Processes 13:00 First Treatment Photos and Standardized Measuring 14:00 Measuring Before, After, and Throughout the Package 15:00 Realistic Inch-Loss Expectations 16:00 Celebrating Progress Beyond Aesthetics 17:00 Coaching During the Treatment Session 18:00 Why Passive Treatments Miss the Opportunity 19:00 Post-Treatment Accountability 20:00 Simple Follow-Up That Builds Trust 21:00 Introducing Jamie's Free Guide and ROI Course 22:00 Consult Systems, Measurements, Packages, and Marketing 23:00 Turning Your Device Into a Profit Center 24:00 Download the Free Guide and Work With Jamie
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    25 min
  • Inside the Emerald Laser: Innovation, Inclusivity, and Game-Changing Results | Laser Secrets Podcast
    Aug 18 2025
    Inside the Emerald Laser: Innovation, Inclusivity, and Game-Changing Results | Laser Secrets Podcast

    What makes the Emerald Laser one of the most inclusive, effective, and health-focused body contouring solutions on the market? In this in-depth episode of Laser Secrets, Jamie sits down with James Shanks, Emerald Laser Director at Erchonia, to explore the science, clinical benefits, and provider support behind this groundbreaking green light technology.

    From treating a wide range of body types to delivering real metabolic health benefits—without pain, downtime, or harm—this conversation unpacks why the Emerald Laser is in a league of its own. Whether you're a provider considering adding it to your practice or a laser enthusiast curious about the next big thing in aesthetics, this episode delivers insider knowledge straight from the innovators themselves.

    🎧 In This Episode, You'll Learn:

    • How the Emerald Laser's unique wavelength allows for safe, effective fat reduction in clients with BMIs up to 40

    • Why preserving—and not destroying—fat cells is healthier for long-term metabolic outcomes

    • The surprising secondary benefits, including cellulite reduction and skin tightening

    • How Erchonia supports providers with training, marketing, and ongoing education

    • Ways to integrate Emerald with GLP-1 weight loss programs to prevent rebound and maintain results

    • Sneak peeks into Erchonia's future innovations and research

    🔗 Stay Connected & Explore:

    • Laser Secrets medical aesthetic essentials: https://www.amazon.com/shop/laser_secrets_consulting

    • Laser Secrets course: https://lasersecrets.mykajabi.com/offers/PbYChzrW/checkout

    • Follow on Instagram: https://www.instagram.com/laser_secrets_consulting

    • Email for Show-Related Inquiries and Sponsorships: lasersecrets@yahoo.com

    🎙️ Credits:
    Podcast production by Brand|Sound. Start your podcast journey by emailing brandsoundpodcasts@gmail.com.

    ⏱️ Chapters:
    00:00 Introduction and Welcome
    00:14 Meet the Innovators: Erchonia Team
    02:07 Emerald Laser: What Sets It Apart
    04:55 Clinical Benefits and Outcomes
    08:15 Provider Support and Implementation
    16:07 Future Innovations and Closing Remarks

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    19 min
  • The Ultimate Upgrade: Boost Body Contouring Results and Your Bottom Line | Laser Secrets Podcast
    Jul 9 2025
    The Ultimate Upgrade: Boost Body Contouring Results and Your Bottom Line | Laser Secrets Podcast Episode Description:

    Tired of clients who skip water, eat junk, and expect miracles from your body contouring services? Jamie gets it—and she built a solution. In this episode of Laser Secrets, she introduces her 28 Day Body Reboot Program: a turnkey, done-for-you system that helps clients get better, faster, and longer-lasting results—while positioning you as a results-driven expert.

    Whether you're using RF, cryo, lymphatic drainage, or laser sculpting, this plug-and-play system brings structure, education, and support to your treatments—without creating more work for you. Think: better outcomes, better reviews, and a whole new stream of revenue.

    🎧 You'll Learn:
    • Why body contouring results often fall flat—and how to change that

    • What's inside the 28 Day Body Reboot (hint: it's not just an ebook)

    • How to increase retention, referrals, and ROI with one simple program

    • Use cases across med spas, solo estheticians, wellness clinics, and more

    • Jamie's favorite ways to package and upsell the program

    Stay Connected & Explore:
    • All Links & Resources: https://linktr.ee/lasersecrets

    • Laser Secrets Medical Aesthetic Essentials: https://www.amazon.com/shop/laser_secrets_consulting

    • 28 Day Body Reboot Program: https://lasersecrets.mykajabi.com/offers/PbYChzrW/checkout

    • Follow Jamie on Instagram: https://www.instagram.com/laser_secrets_consulting

    • Email for Show-Related Inquiries and Sponsorships: lasersecrets@yahoo.com

    🎙️ Credits:
    Podcast production by Brand|Sound. Start your podcast journey by emailing brandsoundpodcasts@gmail.com.

    Chapters:

    00:00 Introduction to the 28 Day Body Reboot Program
    01:00 The Problem with Current Body Contouring Practices
    01:48 Overview of the 28 Day Body Reboot Program
    03:15 Program Benefits and Inclusions
    04:00 Target Audience and Applications
    04:59 Implementation and Flexibility
    06:42 Conclusion and Call to Action

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    8 min
  • Bye Bye Botched Brows! The Real Truth About Laser PMU Removal | Laser Secrets Podcast
    Jun 26 2025
    Bye Bye Botched Brows! The Real Truth About Laser PMU Removal | Laser Secrets Podcast Episode Description:

    Botched brows? Green brows? Faded, oxidized, or just plain wrong? In this technical yet totally practical episode of Laser Secrets, Jamie breaks down everything you need to know about safely and confidently removing permanent makeup (PMU) with a Q-switch laser.

    From unpredictable ink chemistry to the science behind color changes and test-spot protocols, you'll learn why no two brows are the same—and how to navigate this tricky service with skill and empathy. Whether you're just getting into laser brow removal or refining your advanced approach, this episode is loaded with guidance on fluence settings, Fitzpatrick risks, aftercare, and setting client expectations the right way.

    🎧 You'll Learn:
    • Why PMU pigments behave unpredictably under laser

    • What causes brow ink to turn green, blue, or orange

    • Jamie's real-world laser fluence settings for 1064 and 532 Q-switch

    • The safest way to approach test spots, cooling, and eye protection

    • How to talk clients through regret, expectations, and healing timelines

    Stay Connected & Explore:
    • All Links & Resources: https://linktr.ee/lasersecrets

    • Follow Jamie on Instagram: https://www.instagram.com/laser_secrets_consulting

    • Email for Show-Related Inquiries and Sponsorships: lasersecrets@yahoo.com

    🎙️ Credits:
    Podcast production by Brand|Sound. Start your podcast journey by emailing brandsoundpodcasts@gmail.com.

    Chapters:

    00:00 Introduction to Botched Brows
    00:53 Understanding PMU Ink Issues
    02:17 Science Behind Color Changes
    06:52 Laser Treatment Protocols
    15:22 Safety Measures and Aftercare
    23:04 Empathy and Client Confidence
    23:58 Conclusion and Further Resources

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    25 min
  • Why I Created Laser Secrets: Jamie's Story, Industry Truths, and the Vision Behind It All
    Jun 10 2025
    Why I Created Laser Secrets: Jamie's Story, Industry Truths, and the Vision Behind It All Episode Description:

    Every podcast has a beginning—and this one starts with a mission. In this special solo episode of Laser Secrets, Jamie shares the story behind why she founded Laser Secrets Consulting and what inspired her to create this podcast. It's an honest, no-fluff look at what it takes to transition from fitness and wellness to becoming an internationally trained laser specialist—and why the industry desperately needs more depth, clarity, and confidence.

    Whether you're new to medical aesthetics or already in the field and frustrated by vague training and mixed messaging, Jamie lays out the real challenges she faced, the advanced training that changed everything, and the powerful "why" behind her commitment to helping providers level up—safely and skillfully.

    🎧 You'll Learn:
    • Jamie's pivot from a 25-year fitness career into medical aesthetics

    • How Glow was built with heart, ethics, and advanced laser care

    • Why surface-level laser training is holding providers back

    • The real risk of "just enough to be dangerous" education

    • What Laser Secrets Consulting is—and how it's helping providers today

    Stay Connected & Explore:
    • All Links & Resources: https://linktr.ee/lasersecrets

    • Follow Jamie on Instagram: https://www.instagram.com/laser_secrets_consulting

    • Find Esthetician-Approved Products Jamie Recommends:
      https://app.pompbeauty.com/pomp-pro/amFtaWVhbnl0aW1lZml0QHlhaG9vLmNvbTpjdXN0b21lcjoxNzE4MDMxMTcwNTY2

    • Email for Show-Related Inquiries and Sponsorships: lasersecrets@yahoo.com

    🎙️ Credits:
    Podcast production by Brand|Sound. Start your podcast journey by emailing brandsoundpodcasts@gmail.com.

    Chapters:

    00:00 Introduction and Episode Overview
    00:34 Career Pivot to Medical Aesthetics
    01:09 Founding the Medical Spa
    02:05 Deep Dive into Laser Training
    02:37 Challenges in the Industry
    04:57 Advanced Training and Experience
    06:47 Formation of Laser Secrets Consulting
    08:34 Specialized Consulting Services
    10:00 Conclusion and Future Topics

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    12 min
  • Busting the Frosting Myth: What Tattoo Removal Clients Really Need to Know
    May 19 2025

    Busting the Frosting Myth: What Tattoo Removal Clients Really Need to Know

    Episode Description:

    If you think "frosting" means a tattoo is disappearing—this episode is for you. In this myth-busting edition of Laser Secrets, Jamie breaks down what frosting actually is during laser tattoo removal, why it looks impressive on social media, and what it really means in terms of results.

    From gas bubbles and thermodynamics to misleading videos and client expectations, this episode gives you the knowledge (and language) to educate your clients like a pro. It's time to stop chasing the frosting—and start focusing on what really matters.

    🎧 You'll Learn:
    • What frosting is and why it happens during laser tattoo removal

    • How temperature, ink chemistry, and gas formation all play a role

    • Why viral videos are misleading—and how to respond professionally

    • Factors that actually affect removal time (hint: not frosting)

    • Clear, client-ready language for consultations that builds trust

    Stay Connected & Explore:
    • All Links & Resources: https://linktr.ee/lasersecrets

    • Follow Jamie on Instagram: https://www.instagram.com/laser_secrets_consulting

    • Find Esthetician-Approved Products Jamie Recommends:
      https://app.pompbeauty.com/pomp-pro/amFtaWVhbnl0aW1lZml0QHlhaG9vLmNvbTpjdXN0b21lcjoxNzE4MDMxMTcwNTY2

    • Email for Show-Related Inquiries and Sponsorships: lasersecrets@yahoo.com

    🎙️ Credits:
    Podcast production by Brand|Sound. Start your podcast journey by emailing brandsoundpodcasts@gmail.com.

    Chapters:

    00:00 Introduction and Host Background
    00:33 Understanding Frosting in Laser Tattoo Removal
    00:54 The Science Behind Frosting
    03:13 Debunking Social Media Myths
    04:36 Factors Affecting Tattoo Removal
    09:10 Client Consultation and Expectations
    11:24 Conclusion and Contact Information

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    12 min
  • Fast Science: Spot Size – What It Does, Why It Matters, and How to Use It Right
    Apr 14 2025
    Episode Description:

    Think spot size is just about how big your laser beam is? Think again. In this Fast Science episode of Laser Secrets, Jamie breaks down everything you need to know about spot size — in under 15 minutes.

    You'll learn:
    • What spot size actually does
    • How it affects penetration depth and fluence
    • The inverted triangle analogy (that makes it all finally make sense!)
    • How to pair spot size with the right wavelength
    • When to go small vs. when to go big for real results

    Whether you're treating hair, vessels, pigment, or tattoos, this episode gives you the clarity you need to dial in your settings like a pro.

    Perfect for new techs, experienced providers, and anyone who wants faster, safer, and more effective laser results.

    Stay Connected & Explore:
    • All Links & Resources: https://linktr.ee/lasersecrets

    • Follow Jamie on Instagram: https://www.instagram.com/laser_secrets_consulting

    • Find Esthetician-Approved Products Jamie Recommends:
      https://app.pompbeauty.com/pomp-pro/amFtaWVhbnl0aW1lZml0QHlhaG9vLmNvbTpjdXN0b21lcjoxNzE4MDMxMTcwNTY2

    • Email for Show-Related Inquiries and Sponsorships: lasersecrets@yahoo.com

    Credits:
    Podcast production by Brand|Sound. Start your podcast journey by emailing brandsoundpodcasts@gmail.com.

    Chapters:

    00:00 Introduction to Laser Secrets
    01:17 Understanding Spot Size
    01:36 Depth of Penetration and Fluence
    02:05 Inverted Triangle Analogy
    03:12 Practical Applications of Spot Size
    04:52 Matching Spot Size to Wavelength
    06:08 Safety Checks and Best Practices
    07:35 Tattoo Removal Techniques
    09:44 Recap and Key Takeaways
    11:21 Conclusion and Final Thoughts

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    12 min
  • Fast Science: Why Can't You Treat Blonde, Gray, or Red Hair with Laser Hair Removal?
    Mar 31 2025
    Episode Description:

    Think laser hair removal works on all hair types? Think again. In this Fast Science episode of Laser Secrets, Jamie breaks down exactly why blonde, gray, and red hair don't respond to laser treatments — and what you can do about it.

    You'll learn:
    • How melanin affects laser absorption
    • Why light-colored hair lacks the pigment needed for targeting
    • The truth about common workarounds (like dyeing the hair)
    • Alternative hair removal solutions for your fair-haired clients
    • Why cooling matters just as much as chromophores

    Whether you're a new laser tech or a seasoned pro, this episode will help you navigate client expectations with confidence and deliver safe, effective results.

    Perfect for providers who want clarity, better consultations, and smarter treatment strategies.

    Stay Connected & Explore:
    • All Links & Resources: https://linktr.ee/lasersecrets

    • Follow Jamie on Instagram: https://www.instagram.com/laser_secrets_consulting

    • Find Esthetician-Approved Products Jamie Recommends:
      https://app.pompbeauty.com/pomp-pro/amFtaWVhbnl0aW1lZml0QHlhaG9vLmNvbTpjdXN0b21lcjoxNzE4MDMxMTcwNTY2

    • Email for Show-Related Inquiries and Sponsorships: lasersecrets@yahoo.com

    Credits:
    Podcast production by Brand|Sound. Start your podcast journey by emailing brandsoundpodcasts@gmail.com.

    Chapters:

    00:00 Introduction to Laser Secrets Podcast
    00:22 Understanding Laser Hair Removal
    01:00 Why Lasers Don't Work on Light Hair
    02:58 The Challenge with Red Hair
    04:29 Ineffectiveness of Traditional Laser Technology
    05:55 Exploring Alternative Solutions
    06:59 Importance of Proper Cooling
    08:24 Post-Treatment Care Tips
    09:30 Ensuring Safe and Effective Treatments
    09:54 Conclusion and Final Thoughts

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    10 min