In this enlightening episode of "Home Care Hot Seats" with Kelly and Nicole, we're joined by Casey Rausin, Chief Operations Officer at Care Around the Block. Dive into Casey's extensive experience as a nurse turned care manager and discover how her team has evolved their services to offer unique, managed home care solutions that stand out in the industry. Learn about the integration of advanced technologies like Sensi.Ai, designed to predict and prevent health crises before they escalate, and explore the future of home care in a tech-driven world. Whether you're a veteran in home care or just exploring the field, this episode is packed with valuable insights on managing the complexities of caregiving while ensuring quality and innovation remain at the forefront. Join us as we discuss the challenges, triumphs, and future directions of home care services.

Dive into the lighter side of home care with Kelly and Nicole as they share some of the most jaw-dropping, hilarious, and outright bizarre stories from their experiences in the industry. From unexpected job applicant responses to the wildest caregiver call-outs, this episode is a testament to the unpredictable nature of home care work. Whether it's dealing with the aftermath of a friend's betrayal or navigating the challenges of dementia care, these stories highlight the resilience, humor, and heart that define those who dedicate themselves to caring for others.

In this episode, we dive into the complexities and opportunities of working with Veterans Affairs (VA) benefits in the home care industry through an engaging interview with Greg Bean from Paradigm. Discover the transformative impact of Paradigm's services on home care agencies, simplifying VA billing processes, and enhancing care for veterans. Greg shares his passion for veterans' care, insights into navigating VA systems, and the future of technology in streamlining healthcare services. This episode is a must-listen for home care agency owners and managers looking to navigate the VA system more effectively, advocate for veterans, and leverage technology to enhance their services.

Contact Greg Bean: greg@paradigmseniors.com

Dive into the transformative journey of transitioning to a team-managed home care agency in this enlightening episode. Our hosts share candid insights and personal anecdotes on the challenges and triumphs of delegating responsibilities, fostering leadership within their teams, and the pivotal role of allowing room for growth through mistakes. This episode is a must-listen for home care agency owners and managers seeking to cultivate a self-sufficient, empowered team that drives the agency forward, ensuring sustainability and scalability.

In this episode, we dive deep into the world of long-term care (LTC) insurance with our hosts, who share their firsthand experiences and challenges with LTC from a home care business standpoint. They discuss the nuances of working with LTC insurance, including billing complexities, policy changes, and the impact on cash flow. The conversation also covers the evolution of LTC insurance policies, highlighting hybrid policies as a modern solution. Whether you're a home care provider navigating LTC billing or someone considering LTC insurance for future needs, this episode offers valuable insights and practical advice.

- Adam Corcoran of Elevation Marketing https://elevationpromos.com

This week we go into part two of our “Behind the Mic” special episode series and it's all about co-host of the "Home Care Hot Seats" podcast, Kelly Adams. Listen in, as she shares her personal and professional journey in this revealing episode. Kelly opens up about her early life, the challenges and triumphs of building a business, and her passion for gardening and true crime podcasts. Discover how a yellow butterfly inspired her to start her own home care agency and how she's shaking up the industry with her innovative approaches and educational initiatives.

Links mentioned: https://www.kellyadamsonline.com

https://www.kellyadamsonline.com/apb-waitlist

In this raw and revealing episode of our podcast, join us as we dive deep into the struggles and challenges of running a home care business. From the emotional toll of balancing work and family to the daunting task of transitioning a business model amidst a global pandemic, this episode doesn't shy away from the hard truths of entrepreneurship. Listen in as we discuss the importance of community, support, and finding your footing in the unpredictable world of home care. Whether you're a seasoned owner or just starting out, this episode offers a candid look at the realities of the industry and the resilience it demands.

If you're a home care agency owner, check out and jointhe Home Care Owners Community: https://www.facebook.com/groups/homecareops/

In this special episode of "Home Care Hot Seats," hosts Kelly and Nicole take a break from the usual industry talk to give listeners a peek into their personal lives. From small-town roots to the challenges of motherhood and entrepreneurship, they share stories, laughs, and a few surprising hobbies. Tune in for a mix of serious and light-hearted questions that reveal more about the dynamic duo behind the podcast. Whether it's discussing their go-to gas station snacks or confessing their love for Michael Bolton, this episode is all about getting to know Kelly and Nicole beyond their roles in the home care industry