Send us a text

Alethea Bryant and I discussed the unique issues facing therapists of all types: acupunture, massage, behavioral health, occupational/physical therapists and more. Some of what we covered are

• The importance of empathy
• Having systems in place
• The one thing you must do first to get billing right
• And more!

Find Alethea here:

customerservce@rilluniqueenterprises.com
https://rilluniqueenterprises.com/

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This episode is brought to you by Seasoned Advice HR, where I help eye care clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Affirmations have gone mainstream. Healthcare leaders will benefit from a daily reset where you can connect your goals with positive words of encouragement. I hope these affirmations provide some clarity and positivity in your day. Replay them any time.

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Eva Minkoff and I discuss some of the biggest mistakes you can make in implementing AI and ways to counteract them. We touched on
- The real first question to ask when considering AI
- The importance of trust
- The rate of implementation
- How administrators in healthcare may not have perspective
- And more!

Eva is the Chief Transformation Officer at Transformental. She can be found here on LinkedIn: https://www.linkedin.com/in/evalana/

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Rush Shah, a fractional CFO to healthcare businesses, joined me for a chat about how strategic finance can truly transform your life and your business results. We touched on:

• Looking forward vs into the past
• Building dashboards
• The role of people in financial outcomes
• Culture and the impact on profits
• Creating sanity in your business, and knowing what is merely "vanity"

Rush can be found at rush@moderncfoservices.com and https://www.moderncfoservices.com/

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Employee compensation is a critical function in clinic leadership. Get it wrong and you'll have turnover, poor employee performance, and unhappy physicians. Get it right and you will unlock productivity and patient satisfaction.

Listen in for my tips to successfully get pay benchmarking right!

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Elise Levine and I chatted about revenue growth, managing claims, and getting paid as an ophthalmology practice.

Elise is the Chief Experience Officer for Eye Med Management Solutions and if you care about revenue in your clinic (like, duh!) then you'll want to give this one a listen!

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Ryan and I chatted about
- Optimizing your patient feedback
- The ONE simple thing that can improve patient experience
- How to change a bad patient review
- And more!

Contact Ryan at ryan@satisfiedpatient.com.

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads

Send us a text

Neer Patel is an expert in direct care's benefits for you, your family, your staff -- and your providers. We discussed

• The cost benefits of direct care
• The satisfaction of consumers and providers
• Offering the direct care model as a benefit to your employees
• How direct care works
• Starting and running a direct primary care business

Get in touch with Neer at https://virtuousbenefits.care/ or https://directmed.care/

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This episode is brought to you by Seasoned Advice HR, where I help healthcare clinics to hire, retain, and manage better — helping you get Better Results Through People. Learn more at seasoned-advice.com.

Get my free HR and leadership downloads here: https://www.seasoned-advice.com/signup-for-free-downloads