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Infection control has always been a cornerstone of dentistry—but are today's protocols enough?

This week on Humpday Happy Hour™, we're joined by Lane Bourland, Sales & Marketing Manager at MCS – MediClean & Shield. Having grown up in dentistry and managed one of the busiest pediatric dental practices in West Texas, Lane has experienced firsthand the challenges of maintaining consistent infection control in a fast-paced clinical environment.

After navigating the uncertainty of the COVID-19 pandemic, Lane became passionate about rethinking traditional infection control protocols. Today, he works with practices across the country to help them move beyond assumptions by focusing on three essential pillars: protection, verification, and documentation.

In this episode, we explore the three critical gaps Lane believes exist in many dental practices: protection, verification, and documentation. He explains how long-lasting antimicrobial surface protection, rapid ATP and microbial testing, and CleanCommand™, MCS's compliance portal, work together to help practices move from assumption-based infection control to data-driven verification and real-time documentation. We also discuss why having measurable proof of infection control efforts has become increasingly important for regulatory compliance, patient confidence, and practice accountability.

Whether you're looking to strengthen your practice's infection control protocols, better understand compliance, or simply stay ahead of the evolving standards in dentistry, this conversation offers valuable insights for every member of the dental team.

Learn more:
Website: infectioncontrolpro.com
Instagram: @mcsinfectioncontrolsolutions

Thank you for joining us for another episode of Humpday Happy Hour™. Join us LIVE every Wednesday at 8:00 p.m. ET.

#Dentistry #InfectionControl #DentalPractice #DentalTeam #PatientSafety #DentistsInTheKnow #HumpdayHappyHour

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Dental insurance is often one of the most misunderstood parts of oral healthcare.

Many patients assume their dental insurance works like medical insurance, only to discover coverage limitations, denied claims, waiting periods, and unexpected out-of-pocket costs. At the same time, dental practices are often left navigating complex insurance rules while trying to help patients receive the care they need.

In this special episode of Humpday Happy Hour™, Dr. Chad Duplantis and Dr. Jeff Horowitz take an honest look at the realities of dental insurance. They discuss how dental benefits are structured, what "in-network" and "out-of-network" really mean, why treatment recommendations and insurance coverage don't always align, and how insurance decisions can impact both patients and providers.

Whether you're trying to understand your benefits, make sense of a treatment estimate, or simply learn more about how dental insurance works behind the scenes, this episode will help you become a more informed healthcare consumer.

Join us for an open conversation about the challenges, misconceptions, and realities of dental insurance—and what patients can do to better advocate for their oral health.

#DentalInsurance #OralHealth #PatientEducation #DentalBenefits #DentistsInTheKnow #HumpdayHappyHour

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Dr. Matthew Burton, DDS has worked as an established dental practitioner in Frankfort,

Illinois since 2008. He is an industry leader in Class 2 composite restoration, having developed the Quad Matrix System with Garrison.

Dr. Burton embraces new dental technology as crucial to dentists’ success through office efficiency and case outcomes. He has realized the importance of digital scanning and how software integration platforms are a key element to utilizing scan data. 3D printing, Intraoral Scanning, and digital smile software are the future of dentistry (and we couldn’t agree more!).

✨Connect with Dr. Burton:

• Garrison Website: https://www.garrisondental.com/
• Instagram: https://www.instagram.com/docburtondds/

Huge thank you to Garrison for making this episode possible!🤩

🌟Stay up to date with the DINKs: https://linktr.ee/dentistsintheknow

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Dr. Chad Duplantis stopped by the Solventum booth at the Chicago Midwinter Meeting to chat with Mindy Schulte, Clinical Specialist for Clarity™ Aligners, about what makes the Clarity system unique. From innovative Precision Grip Attachments to hands-on clinical support, Mindy explains how Solventum is helping dentists achieve more efficient, consistent, and predictable aligner treatment.

The conversation also covers attachment bonding protocols, treatment planning, and why having experienced technicians involved in every case can make all the difference. If you're considering adding clear aligner therapy to your practice, or looking to improve your current workflow, this is an interview you won't want to miss.👏

✨Work with Solventum: https://www.solventum.com/en-us/home/

📺Make sure you subscribe to catch Chicago Midwinter Meeting discussions on our channel every Monday!

🌟Follow the DINKs to stay up to date on all the latest dental trends: https://linktr.ee/dentistsintheknow

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Katrina Sanders, RDH, BSDH, M.Ed, RF—known throughout the profession as the “Dental WINEgenist™”—is a clinical dental hygienist, international speaker, author, educator, sommelier, and entrepreneur dedicated to elevating the dental profession through education, innovation, and empowerment.

She serves as Clinical Liaison for Hygiene Excellence and Innovation at AZPerio, the country’s largest periodontal practice, where she works alongside Diplomates of the American Board of Periodontology. She is also the founder and CEO of Sanders Board Preparatory and has been published in numerous industry publications, including RDH Magazine and Today’s RDH.

Through her clinical work, writing, and education, Katrina is passionate about empowering dental professionals to better understand the evolving role of dentistry and patient care. She has been recognized with honors including the University of Minnesota Distinguished Alumni Award and the 2024 Sunstar Award of Distinction.

In this episode, we discuss the perio-systemic link, dental hygiene workforce issues, and the changing responsibilities within dental hygiene and assisting roles. Katrina shares insights from her clinical and educational experience to help dental professionals better understand the challenges and opportunities shaping modern dentistry.

✨Connect with Katrina Sanders:
Instagram: https://www.instagram.com/thedentalwinegenist/
Website: https://www.katrinasanders.com/

🎁 DINKY DEAL:
Free CDT Code Update Course (On-Demand):
https://the-dental-winegenist.mykajabi.com/2025-cdt-code-update-ondemand-registration

📺 Make sure you subscribe to catch live Humpday Happy Hour™ conversations every Wednesday at 8:00 EST with the DINKs: https://www.youtube.com/@dentistsintheknow

🌟 Stay up to date on all the latest dental trends with the DINKs: https://linktr.ee/dentistsintheknow

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We’re so excited to welcome Richard May back to the show to update us on the latest news from Mango Voice, one of our favorite communication platforms for dental practices. Tune in to get the inside scoop before anyone else👀

Mango Voice is a cloud-based phone system for dental practices of all sizes. We love the flexible and user-friendly platform that makes communication easier and boosts customer engagement.

✨Work with Mango Voice: https://mangovoice.com/

Richard brings his dedication to health and wellness in his role as Vice President of Business Development at Mango Voice. Working in this role perfectly aligns with his values of teamwork, community engagement, and continuous improvement.

✨Connect with Richard: https://www.linkedin.com/in/richard-may-25ab2111b/

Laura Nelson is the Vice President of AI, Training, and Development at Mango Voice, a sought-after speaker and dental industry expert. She’s the founder of Front Office Rocks, co-founder of Sober Life Rocks, and author of four books, including her latest, Brush Up on AI, a hands-on guide to using artificial intelligence in real dental practice settings. Laura’s work helps teams grow, communicate better, and confidently lead with technology and heart.

✨Connect with Laura: https://www.linkedin.com/in/laura-nelson-rocks/

Thank you to Mango Voice for making this episode possible!

📺Make sure you subscribe to catch new episodes live every Wednesday at 8:30 p.m. ET! https://www.youtube.com/@dentistsintheknow

🌟Stay up to date on all the latest dental trends when you follow the DINKs: https://linktr.ee/dentistsintheknow

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