In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Cole Kline, founder of Edge Operations Managers. Cole shares how Edge distinguishes itself from traditional offshore virtual assistant agencies by functioning as an operations company that places, trains, and coaches second-in-command operators for trade businesses. He breaks down how Edge stands up business operating systems to remove founders from daily operations, recruits talent across stable Latin American markets (such as El Salvador), runs local AI models and Grokbot automations to eliminate administrative overhead, and builds intentional workplace culture through the "Core 4" framework.

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🤝 Thank you to Jake Frugé Jr of JFJ Holdings. JFJ Holdings helps companies scale and achieve founder-free growth to prepare them for successful exits.

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🤝 Thank you to Ben Jordan of Action Plumbing, Heating, Air & Electric. Action Plumbing, Heating, Air & Electric provides 24/7, dependable plumbing, HVAC, and electrical solutions to homes and businesses across Salt Lake City, Utah.

Website: https://actionplumbing.net/

Follow on Instagram: https://www.instagram.com/benjordanofficial/

Connect on LinkedIn: https://www.linkedin.com/company/action-plumbing/

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In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Paul Wiese, founder of DoorServe Pro and Built by the Trades. Paul shares his 35-year journey in the trades, scaling and exiting two separate garage door enterprises for eight figures. He breaks down his transition into private equity partnerships with Guild, why traditional trades stumble on net profit calculations, implementing dynamic true overhead pricing through Profit Wizard, launching AI-driven transparent website quoting via TrueQuote, automating dispatch via Service Dash, and utilizing offshore virtual assistants to support B2B trade platforms.

Support our Sponsors:

🤝 Thank you to Jake Frugé Jr of JFJ Holdings. JFJ Holdings helps companies scale and achieve founder-free growth to prepare them for successful exits.

Website: https://jfjholdings.com/ and https://www.jakefrugejr.com/

Follow on Instagram: https://www.instagram.com/jakefrugejr

Connect on LinkedIn: https://www.linkedin.com/company/jfj-holdings/home/

🤝 Thank you to Ben Jordan of Action Plumbing, Heating, Air & Electric. Action Plumbing, Heating, Air & Electric provides 24/7, dependable plumbing, HVAC, and electrical solutions to homes and businesses across Salt Lake City, Utah.

Website: https://actionplumbing.net/

Follow on Instagram: https://www.instagram.com/benjordanofficial/

Connect on LinkedIn: https://www.linkedin.com/company/action-plumbing/

Stream on Other Platforms:

📺 Big Hitters on Youtube

🎙️ Big Hitters on Spotify

🎧 Big Hitters on Apple Podcasts

Connect with Andrew:

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Hathaway Companies Website

Virtual Assist Website

Freedom AI Website

In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Chad Peterman, President and CEO of Peterman Brothers in Indianapolis. Chad shares his journey joining his father's 40-year-old business in 2011 and teaming up with his brother to scale it past $100 million in annual top-line revenue across Indiana, Ohio, and Kentucky. He breaks down how they built their own internal training academy to recruit non-trade talent, managed rapid post-COVID growth, executed strategic M&A rebrand acquisitions in new markets, used AI data audits to discover $1 million in wasted Google ad spend on existing membership clients, and empowered field technicians through ongoing leadership coaching.

Support our Sponsors:

🤝 Thank you to Jake Frugé Jr of JFJ Holdings. JFJ Holdings helps companies scale and achieve founder-free growth to prepare them for successful exits.

Website: https://jfjholdings.com/ and https://www.jakefrugejr.com/

Follow on Instagram: https://www.instagram.com/jakefrugejr

Connect on LinkedIn: https://www.linkedin.com/company/jfj-holdings/home/

🤝 Thank you to Ben Jordan of Action Plumbing, Heating, Air & Electric. Action Plumbing, Heating, Air & Electric provides 24/7, dependable plumbing, HVAC, and electrical solutions to homes and businesses across Salt Lake City, Utah.

Website: https://actionplumbing.net/

Follow on Instagram: https://www.instagram.com/benjordanofficial/

Connect on LinkedIn: https://www.linkedin.com/company/action-plumbing/

Stream on Other Platforms:

📺 Big Hitters on Youtube

🎙️ Big Hitters on Spotify

🎧 Big Hitters on Apple Podcasts

Connect with Andrew:

Follow on Instagram

Follow on Facebook

Follow on TikTok

Connect on LinkedIn

Hathaway Companies Website

Virtual Assist Website

Freedom AI Website