Beyond the Trophy copertina

Beyond the Trophy

Beyond the Trophy

Di: Sarah Austin
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Step inside the boardroom with *Beyond the Trophy*, the official podcast of the Lloyds Bank British Business Excellence Awards—the UK’s most prestigious celebration of entrepreneurial and corporate success.


Each week, we go behind the scenes of Britain’s thriving business community, interviewing the trailblazers, visionaries, and leaders who are shaping the future of industry. Hosted by Sarah Austin, Beyond the Trophy dives deep into business innovation, leadership lessons, sustainable growth, and career-defining moments. Whether you’re a startup founder, SME leader, corporate executive, or aspiring entrepreneur, this podcast offers an unfiltered look at the stories and strategies behind award-winning success. From exclusive insights on the UK’s evolving business landscape to personal anecdotes from nominees, judges, and past winners, every episode reveals what it truly takes to excel in today’s competitive environment.



Hosted on Acast. See acast.com/privacy for more information.

Sarah Austin Economia Gestione e leadership Leadership Management
Episodi
  • Natalie Calvert, Founder, HuddleCX

    Natalie Calvert, Founder, HuddleCX
    Oct 14 2026

    In this episode of the Lloyds British Business Excellence Awards' Beyond the Trophy podcast, Sarah Austin sits down with Natalie Calvert, Founder of Huddle CX, customer experience expert and one of the BBEA's longest-serving judges.


    Drawing on decades of experience transforming customer service operations and working with businesses around the world, Natalie shares her insights into what makes high-performing teams tick. From the power of a simple 15-minute team huddle to the importance of employee engagement, customer loyalty and putting people at the heart of business, Natalie explains why small changes can make an extraordinary difference.


    A must-listen for business owners and leaders looking to build stronger teams, deliver exceptional customer experiences and understand what it really takes to create an award-winning business.

    Hosted on Acast. See acast.com/privacy for more information.
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    40 min
  • Amanda Dorel, Regional Director, Lloyds - Leading a business that builds around its people

    Amanda Dorel, Regional Director, Lloyds - Leading a business that builds around its people
    May 27 2026

    In this episode of the Lloyds British Business Excellence Awards' Beyond the Trophy podcast, Sarah sits down with Amanda Dorel, Regional Director at Lloyds Business & Commercial and one of the BBEA's longest-serving judges.


    Amanda shares insights from an extraordinary 39-year career at Lloyds - 30 of which have been spent working directly with SMEs across the South of England. From her first portfolio of small business clients to leading a regional team, Amanda's passion for helping British businesses grow has never wavered.


    A must-watch for any business owner, aspiring banker or leader looking for inspiration from one of British banking's most passionate advocates for small business.

    Hosted on Acast. See acast.com/privacy for more information.
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    28 min
  • Natasha Frangos, Managing Partner, HaysMac - Leading a business that builds around its people

    Natasha Frangos, Managing Partner, HaysMac - Leading a business that builds around its people
    May 14 2026

    In our latest Beyond the Trophy podcast episode, Natasha Frangos, Managing Partner at HaysMac talks about building a firm where ambition isn't confined to a job description.


    It's a mindset that clearly works. HaysMac were crowned Lloyds DE&I Champion of the Year at The Lloyds British Business Excellence Awards 2025 - recognition of a firm that doesn't just talk about its people, but genuinely builds around them.


    In this episode, Natasha shares how HaysMac has grown by staying entrepreneurial, why involving people early in new initiatives pays dividends, and what other business leaders can learn from a firm that sees potential as something to be unleashed - not managed.

    Hosted on Acast. See acast.com/privacy for more information.
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    31 min
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