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The BBC Radio sketch show set in a vast call centre. Smile5 is the mail-order catalogue company that sells anything and everything, from foot spas to fishing insurance, Rolex watches to lawnmowers. And way out of town, miles from anywhere, is its immense call centre, populated by the Headset Set.

In these 24 episodes, Tom Wrigglesworth phones home for his weekly check-in, giving us a funny, fascinating glimpse into his family background and the influences that have shaped his temperament, opinions and hang-ups. As the conversations unfold, Tom takes time out from the calls to explain the situation and his parents’ reactions, and relate various anecdotes from the past which illustrate his family's views. And sometimes he just needs to sound off about life’s everyday annoyances.

This witty and unexpected show brings you toponyms, abbreviations, euphemisms, old words, new words, cockney rhyming slang and Greek gobbledegook. Find out the meaning of words like giff-gaff, knock-knobbler and buckfitches; the difference between French marbles, French velvet and the French ache; hear the glorious poetry of the English language, as practiced from writers varying from William Shakespeare to Vanilla Ice; and spend time laughing and learning with some of the finest Wordaholics in the business.