Risultati letto da "Daniel Henning" in Tutte le categorie

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.  

In Cracked It!, seasoned strategy professors and consultants Bernard Garrette, Corey Phelps and Olivier Sibony present a rigorous and practical four-step approach to overcome these pitfalls. Building on tried-and-tested (but rarely revealed) methods of top strategy consultants, research in cognitive psychology, and the latest advances in design thinking, they provide a step-by-step process and toolkit that will help listeners tackle any challenging business problem. Using compelling stories and detailed case examples, the authors guide listeners through each step in the process.

The years since the financial crash have seen the realization dawn that the great promise of modern civilization will go unfulfilled. Study hard, work hard, buy a house, retire happy. It's all a lie, spun for the benefit of a tiny elite. The richest 85 people on earth have as much wealth as the poorest 3.5 billion. Each month, the numbers change, but they never improve. Magical and spiritual discourse has failed to keep up with this new reality. The Chaos Protocols aims to fix that.

Spiritual teacher Thomas Hübl has spent years investigating why it is that old and seemingly disconnected traumas can seed their way through communities and across generations. His work culminates in Healing Collective Trauma, a new perspective on trauma that addresses both its visible effects and its most hidden roots. Thomas combines deep knowledge of mystical traditions with the latest scientific research. "In this way", writes Thomas, "we are weaving a double helix between ancient wisdom and contemporary understanding". 

It's easy to get caught up in the day-to-day demands of your current job and lose sight of the big picture, but with a typical career spanning fifty years or more, you do so at your own peril. It's up to you to chart your own course to professional success. We've combed through hundreds of articles in the Harvard Business Review archive and selected the 10 most important ones to help you develop yourself, make the right career moves, navigate inevitable detours and disruptions, and turn your professional dreams into reality.

How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.

What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace - and warnings that highlight where the happiness hype has been overblown.

The benefits of mindfulness include better performance, heightened creativity, deeper self-awareness, and increased charisma - not to mention greater peace of mind. This collection of articles from HBR includes "Mindfulness in the Age of Complexity", an interview with Ellen Langer by Alison Beard; "Mindfulness Can Literally Change Your Brain", by Christina Congleton, Britta K. Hölzel, and Sara W. Lazar; "How to Practice Mindfulness Throughout Your Work Day", by Rasmus Hougaard and Jacqueline Carter; and much more.

Empathy is credited as a factor in improved relationships and even better product development. But while it's easy to say "just put yourself in someone else's shoes", the reality is that understanding the motivations and emotions of others often proves elusive. This collection of articles from HBR includes "What Is Empathy?" by Daniel Goleman; "Why Compassion Is a Better Managerial Tactic Than Toughness" by Emma Seppala; and much more.

Risk is a regular part of business, but knowing which risks to take and when to step back is often unclear. Whether you're assessing a new opportunity for innovation or thinking about your long-term strategy in an unsteady economy, you need to know the best way to proceed while ensuring that your company is financially secure and thriving. We've combed through hundreds of Harvard Business Review articles and selected the 10 most important ones to help you determine which risks are worth taking and mitigate those your company - and your industry at large - are already facing.

Set a bold vision for your company—and achieve it. If you read (or listen to) nothing else on strategy, listen to this book. This selection of current and classic Harvard Business Review articles will help you understand the dynamics of competition, find new sources of advantage, and...

In the wake of two foiled assassination attempts while Donald Trump was campaigning for President, many of his supporters claimed Trump's survival was an act of Divine intervention, and a sign that Trump was favored by God. In his victory speech, Trump alluded to this. But his survival prompts other questions: Why did God spare Trump, but not the retiree sitting behind him? Why couldn't God have spared everyone that day? And if God is truly omnipotent, why do so many children die in gun violence every year?

In the wake of a personal loss and the global upheaval of the pandemic, philosopher Justin Smith-Ruiu found himself at a California cannabis dispensary, pondering a simple yet profound question: Who am I, and how did I get here? This moment marked the beginning of a transformative journey for Smith-Ruiu, one that would take him deep into the realm of psychedelics and alter his perception of the world.

Call to order the Friday Night Doom Crew. They’re an eclectic group of true-crime enthusiasts—a forensic psychologist, historian, and popular Instagram presence among them—dedicated to sleuthing out nefarious offenders and doing whatever it takes to set things right. But when dark secrets threaten one of their own, the Doom Crew grapples with how far they are willing to go to protect her.

Intimate, hilarious, and inspiring essays written and read by celebrated drag queens Kennedy Ann Scott, Lagoona Bloo, Alexis Michelle, Olivia Lux, Julie J., and Nina West. "No Tea, No Shade is an essential read for anyone who has searched for a way to feel like themselves." -- Booklist No Tea...

As a rising actor, Kanin's body is his career. His identity. His life. All that is taken from him when he dies and is reborn as a bottle of ink. Now living as the heart of a magical glass servant, Kanin's new purpose is to perform a senile wizard's yard work—a role this world's magic system seems intent on enforcing. All that might have been manageable if a murderous shadow monster wasn't hunting his very soul. But he's not in it alone.

With the Sugula defeated, the world has regained its future and blue sky. However, that's not to say all the world's problems are solved. I'm now seventeen years old and the power of Stella, which my body has grown used to over the years, is starting to have a negative effect on those around me. But just as I'm stumped by this predicament, someone appears before me… And it's none other than Air himself?! Now I'm going to train under Air to learn how to control the Stella's power!

Postcards from Absurdistan is a cultural and political history of Prague from 1938, when the Nazis destroyed Czechoslovakia's artistically vibrant liberal democracy, to 1989, when the country's socialist regime collapsed after more than four decades of communist dictatorship. Derek Sayer shows that Prague's twentieth century, far from being a story of inexorable progress toward some "end of history," whether fascist, communist, or democratic, was a tragicomedy of recurring nightmares played out in a land Czech dissidents dubbed Absurdistanv.

As a Russian recruit in World War II, Ivan Makarov witnessed General Chuikov pull out his pistol and shoot their regimental commander as a traitor. That was on his first day at the front. Thrown into an open field to face German tanks and artillery fire, with only rifles and machine guns to defend themselves with, almost 2,000 men of his regiment were wiped out in only six days at the Eastern Front. At this rate, Ivan struggled to comprehend how he would survive the hundreds of battles that lay before him, with death seeming to be the only certainty.

After Gleb Yanovsky, a celebrated guitarist, is diagnosed with Parkinson's disease at age fifty, he permits a writer, Sergei Nesterov, to pen his biography. For years, they meet regularly as Gleb recounts the life he's lived: a difficult childhood in Kyiv, his formative musical studies in St. Petersburg, and his later years in Munich, where he lives with his wife and meets a thirteen-year-old virtuoso whom he embraces as his own daughter. In a mischievous and tender account, Gleb recalls a personal story of a lifetime quest for meaning, and how the burden of success changes with age.