Risultati letto da "John Behrens" in Tutte le categorie

The ultimate guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. This book gives a step-by-step plan to craft a customer service culture and...

Mission Transition is an essential career-change guide for any transitioning veteran that wants to avoid false starts and make optimal career choices following active duty. Every year, about a quarter of a million veterans leave the military - most of whom are unprepared for the transition...

“Provocative, insightful, and enlightening—a foray into an often-neglected topic that merits more attention than it typically receives.” --Lee Strobel, New York Times bestselling author of The Case for Christ What is our fascination with the other side? Join investigative reporter Billy...

Inspired by true events, Indivisible is a story of love, service, and finding each other all over again. Darren and Heather Turner share a passion for serving God, family, and country. When Darren is deployed to Iraq as an army chaplain, Heather vows to serve military families back home as she...

From conservation to protecting endangered species to sustainable living, A Christian's Guide to Planet Earth offers a faith-based framework for viewing our responsibility to the natural world as well as practical, biblical ways we can care for the magnificent creation around us. Drawing on...

He was told he'd never walk again. She was losing hope that she'd ever feel whole again. This is their miraculous true story of defying the impossible. "In my very first impression of Chris, I was blown away by his determination to stay positive, do the work, and trust that God had a bigger...

Nearly every church is trying to help their congregants build relationships with others, grow as disciples, and/or engage in meaningful service through small groups. Many have argued that these small groups are the preferred vehicle for relationship building, disciple making, and membership...

Become More Effective by Embracing Your Inability Many of us are tired, stressed, and overworked. We think that following God will bring peace, but instead find ourselves anxious. We expect a life of joy, but end up feeling stressed, living under the heavy load of new expectations. It's a...

Can a better understanding of shame lead us to see its positive contribution to human life? For many people, shame really is a destructive and health-disrupting force. Too often it cripples and silences victims of other people's shameful behavior, and research has demonstrated clearly the...

Kelly Flanagan is a psychologist, father, and blogger who is best known for the letters he has written to his children on his blog, one of which landed him on the Today Show with his four-year-old daughter. In Loveable, Flanagan answers three fundamental human questions: Am I enough? How do I...

Pastor Jamin Goggin and theology professor Kyle Strobel provide a path to abiding with God. We were formed from the dust, but we were made for life with God. We often accept less. We make promises and set goals to try and grow, but holiness seems impossible. But the Christian life is not about...

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...

Shocked by the Bible sets the record straight with well-researched, controversial, myth-breaking assertions about what the Bible really does—and doesn’t—say. And guess on which day the Bible says Jesus died. Believe it or not, the Good Book doesn't mention Friday, and even more...

There is hope in Alzheimer's disease, but it isn't where most people look for it... Any form of dementia is terrifying and lonely for both the one suffering it and for those close to them. How do our relationships with those we love change with loss of memory or clarity of thought? What happens...

American evangelicalism is at a crisis point. The naked grasping at political power at the expense of moral credibility has revealed a movement in disarray. Evangelicals are now faced with a quandary: will they double-down and continue along this perilous path, or will they stop, reflect, and...

Includes audiobook-exclusive bonus commentary from the author! If you’re a leader in a church or business, and you want to improve your culture of hospitality, then you’ll love Danny’s new book. It’s a must-read! -Dan T. Cathy, CEO, Chick-fil-A When it comes to interacting with guests...

"I am not going to apologize for speaking the name of Jesus . . . If I have to sacrifice everything . . . I will." --Rachel Scott The Columbine tragedy in April 1999 pierced the heart of our country. We later learned that the teenage killers specifically targeted Rachel Scott and mocked her...

Simple reminders and new ideas for any man who is eager to navigate the obstacle course of his own words. On any given day, a man is faced with situations that demand a response. He runs into a friend who was recently fired . . . His date can’t seem to pry herself away from a texting...

MASTER YOUR ROLE AS AN EFFECTIVE MANAGER An accessible and practical quick-guide that will help you develop your skills as a manager from Paul Falcone, author of 101 Difficult Conversations to Have With Your Employees and renowned HR and leadership expert. Being a good manager is not a natural...

PUT THE RIGHT PEOPLE IN PLACE THE FIRST TIME with the help of scripts, templates, and tools you can apply immediately, from the leading voice in HR expertise. Paul Falcone, author for 101 Tough Conversations to Have with Your Employees and renowned hiring, performance management, and leadership...