Risultati di "Pauline Rowson" in Tutte le categorie

Telemarketing presents companies with some great opportunities to win more business. If done professionally it can help you to stimulate orders, generate leads, and build rapport with your customers. If done incorrectly you can lose business, alienate your customers, and destroy your organisation's reputation. In addition, you might fall foul of the law. So it pays to get it right. Here's how.

Detective Inspector Andy Horton is handed a troubling new case on the Isle of Wight — the disappearance of private investigator Jasper Kenton. Kenton had been tailing a man whose wife suspected him of an affair. But when his naked body is found wrapped in sailcloth on a private beach, a simple surveillance job becomes a chilling murder investigation. The post-mortem reveals a brutal execution: Kenton was shot at close range with a crossbow. Now Horton must navigate a web of secrets, lies and betrayal. The deeper he digs, the more he realises this case has devastating personal consequences.

The stakes are high, and time is running out... When a charred body is discovered on a burning boat at Horsea Marina, Detective Inspector Andy Horton is called to investigate. The victim is identified as Tom Brundall, a wealthy financier from Guernsey, who was terminally ill. Puzzled, Horton wonders why a dying man would return to his hometown of Portsmouth and who would want to kill him. As Horton digs deeper, another body surfaces, forcing him to grapple with not just the victims' pasts but also the unresolved mystery of his own mother's disappearance three decades earlier.

We are all in the business of selling. Selling our products and our services, selling our company, and especially selling ourselves. So whether you are selling business to business, or business to consumer, this audiobook will tell you in simple steps how to close more sales and win more business.

Communicating effectively should be the simplest thing in the world, we talk and listen...or do we? And is that all there is to it?

This guide is primarily concerned with the safety of the person and the minimising of the potential of physical conflict and personal injury. This guide looks at awareness of potential behaviour patterns that may lead to aggressiveness; avoidance of situations where the potential for aggressive behaviour exists; interpretation of non-verbal communications signals; control and de-escalation techniques; an outline of techniques for your personal safety.

This book will help those schools who wish to generate extra money outside of statutory funding to fund innovative projects, capital build programmes, staffing costs and other initiatives.

Changing work patterns, pressures of this fast-paced life, family problems, life cycle changes, and poor health can leave even the most positive of us feeling negative. So how do we cope when this happen? How do we resist the pressure to be all things to all men? How do we handle the guilt when we feel we are failing and inadequate? How can we learn to be more focused? This practical, easy, step-by-step guide shows you how to find contentment with yourself.

Pauline Rowson is a Top 100 Amazon Bestselling crime author of the gripping, multilayered, entertaining crime, mystery, thriller novels featuring DI Andy Horton in the Solent Murder Mystery series; the Art Marvik mystery thrillers and the 1950s set atmospheric Inspector Ryga mysteries. Listen to extracts from Pauline Rowson's crime novels, and from her talks, plus articles and advice on writing crime fiction.

Myra Swinley is convinced that her police constable husband’s death was no accident and that he would never have lost his footing on a dark, foggy November night on the quayside of Newhaven Harbour while on his beat. Determined to get to the truth she visits Scotland Yard to ask his former friend Detective Superintendent Street to investigate. But when Myra fails to return home from her visit to the Yard, Inspector Ryga is sent down to the Sussex coast to investigate.

DI Andy Horton is enjoying a sailing trip to France when the call comes in: Sergeant Cantelli's nephew, Johnnie Oslow, has vanished right before the prestigious Cowes Week yacht races on the Isle of Wight. Horton's boss dismisses it - probably just a romantic escapade - until charred remains turn up in an abandoned tunnel. Could it be Johnnie? What begins as a missing person case quickly spirals into a deadly game of cat and mouse. A ruthless killer is on the loose - and he's far from finished.

DI Andy Horton – a Harley-riding maverick with a nose for trouble and a knack for uncovering the truth – is back in this twisty murder mystery! Supposedly on holiday, Horton can't resist the lure of flashing blue lights at Portsmouth Historic Dockyard. There, he finds the body of naval historian Dr. Douglas Spalding. His boss is quick to dismiss it as suicide, but Horton's gut says otherwise. When a second body turns up in eerily similar circumstances, Horton knows this is no coincidence. With his superiors unwilling to act, he risks his career to dig deeper.

When the past refuses to stay buried, danger surfaces in the most unexpected places. Detective Inspector Andy Horton attends the funeral of ex-con Daryl Woodley, tasked with keeping an eye out for a feared crime boss linked to Woodley's murder. But the case already defies explanation: Woodley was brutally assaulted, spent three days in the hospital, then vanished – only to be discovered dead three miles away in the Farlington marshes. Horton's surveillance yields nothing… until dawn brings a new victim. A woman Horton recognises from Woodley's funeral.

When the body of a man dressed in a pinstriped suit is discovered by war photographer Eva Paisley in a secluded bay on Portland Island, Dorset, Inspector Alun Ryga of Scotland Yard is sent to investigate. Recently promoted, the thoughtful, observant Ryga is on his first solo investigation outside of London and is keen to prove his worth.

Editorial coverage carries at least two and a half times the weight of advertising. It is a very cost effective way of raising an organisation's profile. This audiobook looks at how to build a positive media profile for an organisation. It provides information on how the media work and how to build good media relations. It also shows how to write a news release and get it published, how to conduct a radio and TV interview, and how to handle a bad news story.

This audiobook looks at how you can win more business by retaining customers and gaining recommendations from them; how to satisfy your customers needs; how to develop an effective customer-service policy; how to use positive behaviour and attitude to win more business; how to build a better rapport with your customers; and how to handle anger, complaints, and difficult customers and turn them into satisfied customers.

Meet DI Andy Horton. He’s a risk-taking Harley-Davidson-riding detective who doesn’t always play by the rules... which often lands him in trouble with his bosses. Suspicious lights at sea, decomposing bodies and an old flame send Horton down a rabbit hole in this captivating crime thriller. An elderly man obsessively watches the coast from his Victorian house high on the hill above Ventnor. When he observes mysterious lights out at sea, he reports them to the police. The local police think he’s a bit of a nuisance. And when Horton interviews him he’s inclined to agree.

It's Friday the thirteenth and Detective Inspector Andy Horton’s luck is about to run out. His Harley-Davidson is vandalized, a strange symbol etched into the paintwork. A convicted murderer, Luke Felton, a name he recognizes, has gone missing. A decomposing corpse washes up in Portsmouth Harbour. A mysterious phone call leads him to another in a windswept garden in Portchester. To make matters worse, Horton's nit-picking boss, DCI Lorraine Bliss, has returned early from her secondment to HQ. Horton's got a lot on his plate. Can he connect the dots before anyone else dies?

A cold, grey January morning. A woman with a gun in her hand. A corpse on an abandoned golf course. Detective Inspector Andy Horton is taking a break on the Isle of Wight. But even when he’s on holiday trouble follows him... On an abandoned golf course, Horton finds a distraught, young woman with a gun in her hand, crouching over one of the derelict bunkers. Then the smell hits him. A dead man lies there. Dressed in walking gear, his body decomposing. The woman with the gun says she’s his sister. The local police think she killed her brother, but Horton’s not so sure.

Detective Inspector Andy Horton has a lot on his plate. A celebrity receives threatening phone calls. A nursing home resident is assaulted. A man is found in a pit with several of his fingers severed. Perry Jackson and his team are filming a new TV series about wrecks in the Solent and staying at the large and luxurious Royal Hotel on Portsmouth’s seafront. Shortly after they’ve checked in, Jackson receives a series of threatening phone calls telling him to watch his back and you’ve been warned. Horton thinks it’s a publicity stunt to promote the new TV show.