Telemarketing, Cold Calling and Appointment Making
The Easy Step by Step Guide
Impossibile aggiungere al carrello
Rimozione dalla Lista desideri non riuscita.
Non è stato possibile aggiungere il titolo alla Libreria
Non è stato possibile seguire il Podcast
Esecuzione del comando Non seguire più non riuscita
Telemarketing, Cold Calling and Appointment Making
Acquista ora a 6,15 €
-
Letto da:
-
Ben Ottridge
-
Di:
-
Pauline Rowson
If done incorrectly, you can lose business, alienate your customers, and destroy your organisation's reputation. In addition, you might fall foul of the law. So it pays to get it right. But telemarketing strikes fear into the hearts of many.
This highly practical guide will take you through the telemarketing call step by step. It will show you not only how to conduct your telemarketing and cold calls in a professional manner, but will also give you the confidence to succeed.
In this guide, you will learn some positive telephone techniques to help you get through to the right person; how to promote the benefits of your services or products over the telephone; how to plan and structure your calls for maximum results; how to use your voice and personality on the telephone to build rapport; how to handle objections and secure an appointment, or achieve your objective; and how to convert enquiries into sales.
©2007 Rowmark (P)2008 Summersdale Publishers Ltd