Ever hit send, felt good about the message, and then watched confusion spread anyway? You’re not alone. Bo Davis sits down with Rasheeda Clark, President of Flynn Planet Fitness, to get practical about what it means to be a Skilled Communicator: use fewer words, choose them with care, and make sure they land.

Rasheeda reflects on stepping into a new role and how humility and vulnerability help leaders learn faster. She shares why clear priorities help teams focus, how to balance responsiveness with protecting your time, and why planning and calendar discipline make it easier to show up for people. We also talk about choosing the right channel—text, call, Teams, or email—and why forwarding a message with “FYI” can pass the problem along instead of helping solve it.

The tables turn when Rasheeda starts asking Bo questions—reminding that strong communication is a conversation, not a performance. You’ll also hear a better way to check for understanding than “Does that make sense?” and Rasheeda’s 80/20 rule for listening more intentionally.

Try it in one conversation: listen 80 percent of the time, speak 20 percent, and ask, “What are you taking away from this?” Then listen.

If this episode helps you lead with more clarity, share it with a teammate, subscribe so you don’t miss what’s next, and leave a review with one communication habit you’re working on.

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