Six months ago, one of Ray's MSP customers had zero appointments from outbound. Last month he said the program wasn't working because only two out of 10 appointments were showing up. Ray breaks down why progress on a complex problem so often feels like failure, and how impatience makes people quit when they're only a couple of problems away from the result. This is for founders and sales leaders who are solving problems one at a time and starting to wonder whether any of it is working.

What You'll Learn in This Episode:

• Why a two-out-of-10 show rate can be progress instead of proof the program is broken
• How Ray audits a stalled project by counting the problems solved, the one you're on now, and what's left
• Why a setback feels like the final outcome when it's usually just the next problem in line
• What happens when impatience makes you pivot into a new set of problems and reset the clock
• When pivoting makes sense, and why sticking with it usually wins while you're still solving problems

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Welcome to The Ray J. Green Show, your destination for tips on sales, strategy, and self-mastery from an operator, not a guru.

About Ray:

→ Former Managing Director of National Small & Midsize Business at the U.S. Chamber of Commerce, where he doubled revenue per sale in fundraising, led the first increase in SMB membership, co-built a national Mid-Market sales channel, and more.

→ Former CEO operator for several investor groups where he led turnarounds of recently acquired small businesses.

→ Current founder of MSP Sales Partners, where we currently help IT companies scale sales: www.MSPSalesPartners.com

→ Current Sales & Sales Management Expert in Residence at the world’s largest IT business mastermind.

→ Current Managing Partner of Repeatable Revenue Ventures, where we scale B2B companies we have equity in: www.RayJGreen.com

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