The Voice of the Agent Podcast copertina

The Voice of the Agent Podcast

The Voice of the Agent Podcast

Di: We Are Unchained
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A proposito di questo titolo

 Voice of the Agent is the property podcast that swaps guesswork for grounded insight, and still manages to have a laugh along the way. Hosted by Toby Martin and Simon Leadbetter of We Are Unchained, each episode is built around one simple idea: if you want to understand what’s really happening in the UK property industry, don’t rely on hot takes and LinkedIn noise - ask the people doing the job, and test it against real consumer and market data. You’ll hear a mix of expert interviews with big brains from data, marketing, tech and beyond (including guests from organisations like YouGov and Experian), breakdowns of the latest Voice of the Agent reports (our free, statistically significant surveys of agents and consumers), and live sessions from the Voice of the Agent Conference - where agents, conveyancers and industry leaders get in the same room and talk honestly about what’s working, what’s broken, and what needs to change. Expect practical takeaways, sharp observations, the occasional rant, and the kind of conversations that help you run a better business: clearer marketing, smarter use of AI, stronger customer experience, more resilient growth, and a more realistic view of what buyers, sellers, landlords and tenants actually think. New episodes land regularly across Spotify, Apple Podcasts and YouTube. If you work in property - or you simply want to understand where the market is heading - you’re in the right place. Economia Marketing Marketing e vendite
Episodi
  • Lettings in 2026, with Sophie Lang: Opportunity, Fees & Acquisitions in a Post–Renters’ Rights World

    Lettings in 2026, with Sophie Lang: Opportunity, Fees & Acquisitions in a Post–Renters’ Rights World
    Feb 9 2026
    What does a good lettings business look like in 2026? In this episode of The Voice of the Agent Podcast, Toby Martin is joined by Sophie Lang, co-owner of multi-award-winning Lang Llewellyn & Co, to go deep on the realities of running — and growing — a lettings business in the year ahead. Using fresh insight from the January Voice of the Agent report, the conversation explores why landlord numbers are proving more resilient than headlines suggest, how agents are turning the Renters’ Rights Act into a growth opportunity, and why education — not fear — is the key to winning new instructions. Sophie shares practical, hard-earned experience on converting self-managing landlords, managing expectations around rents, and why many landlords exiting the market are being replaced by a more professional, business-minded generation. The episode also tackles some of the industry’s most uncomfortable questions: 🏠 Is 10% really enough for full management? 📉 Why let-only services may be living on borrowed time 📈 How acquisitions can outperform organic growth 🧠 What makes a lettings book genuinely valuable ⚖️ And how to future-proof your business without panic This is a candid, experience-led discussion for lettings professionals who want clarity, not chaos — and a reminder that while 2026 will bring change, it also brings opportunity for agents who are prepared. 📊 Download the full January Voice of the Agent report here: https://www.weareunchained.co.uk/thevoiceoftheagent
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    42 min
  • PropTech That Disappears: Victoria Lambden on Integration, Friction and Flow

    PropTech That Disappears: Victoria Lambden on Integration, Friction and Flow
    Feb 2 2026
    Estate agents don’t need more tech, they need less friction. In this episode, Simon is joined by Victoria Lambden, Business Development Lead at GlueDog (and a former estate agent who’s lived the spreadsheet-and-duplicate-data nightmare). Together they unpack why so many agencies keep adding tools… yet don’t see the output improve, and how the real unlock is integration. You’ll hear Victoria’s “traffic light” way of spotting bottlenecks, why integration is finally shifting from “nice-to-have” to non-negotiable, and what proptech should feel like when it’s working properly: it disappears into the background. They also get into: ✅ PropTech overload (and how to audit your stack without losing the plot) ✅ Why teams use less than 50% of their CRM ✅ Training, adoption, morale, and the human side of tech change ✅ AI in agency: brilliant assistant, terrible replacement agent If you’re still typing the same address 16 times into 4 systems, this is a must listen.
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    54 min
  • The State of the Market: What the January 2026 Voice of the Agent Data Really Tells Us

    The State of the Market: What the January 2026 Voice of the Agent Data Really Tells Us
    Jan 28 2026
    What’s actually happening in the property market — and how do agents really feel about 2026? In this episode of The Voice of the Agent, Toby Martin and Simon Leadbetter unpack the January 2026 Voice of the Agent report, focusing on residential sales and lettings, and cutting through the noise to reveal what the data really says. They explore agent confidence, transaction levels, fees, competition, and growth expectations — and why the market feels cautious on the surface, yet quietly optimistic underneath. You’ll hear why many agents grew in 2025 despite negative headlines, what the data reveals about house prices and rental values in 2026, and where the biggest opportunities (and risks) lie for agency owners right now. The conversation also digs into the structural realities of estate agency: 🏠 Why sales-only businesses remain exposed 🔁 Why lettings still underpin long-term business value 💰 How fees really work across price brackets ⚔️ Just how competitive most local markets actually are 📈 And why finding new vendors and landlords remains the industry’s biggest challenge This episode is less about predictions, and more about perspective. If you want to understand where you sit relative to your peers, and how to use insight rather than instinct to guide decisions in 2026, this one’s essential listening. 📊 The full report is available free on the Unchained website 📩 Subscribe to the newsletter to receive future reports early
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    1 ora e 9 min
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