Traditional productivity metrics no longer reflect the realities of modern pharmacy practice—automation, clinical expansion, decentralized roles, and rising regulatory demands have completely reshaped the workload. In this episode, we challenge outdated benchmarks and explore what a smarter, more accurate productivity model should look like today. We unpack the flaws in legacy “hours per unit” formulas, discuss how to integrate clinical impact and quality measures, and show how data transparency can strengthen staffing decisions. You’ll hear practical strategies for aligning workload with patient acuity, technology, and service complexity—while protecting staff from burnout. If you’re responsible for staffing, budgeting, or operational redesign, this conversation gives you a realistic blueprint for building productivity models that actually support safe, high-performance pharmacy practice.

iosimilars are reshaping the clinical and financial landscape of modern healthcare—yet many health systems still struggle with adoption, formulary strategy, and frontline execution. In this episode, we break down the real-world approach to managing biosimilars in inpatient and ambulatory settings. You’ll learn how to assess readiness, navigate provider concerns, streamline EMR build, and avoid the common pitfalls that derail conversions. We also dig into contract considerations, interchangeability, and practical workflow tips that help pharmacists, nurses, and physicians stay aligned. Whether you're leading a systemwide rollout or preparing for your first conversion, this episode gives you the tools to drive safe, cost-effective biosimilar implementation with confidence.