Rethinking Pharmacy Productivity Models
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Traditional productivity metrics no longer reflect the realities of modern pharmacy practice—automation, clinical expansion, decentralized roles, and rising regulatory demands have completely reshaped the workload. In this episode, we challenge outdated benchmarks and explore what a smarter, more accurate productivity model should look like today. We unpack the flaws in legacy “hours per unit” formulas, discuss how to integrate clinical impact and quality measures, and show how data transparency can strengthen staffing decisions. You’ll hear practical strategies for aligning workload with patient acuity, technology, and service complexity—while protecting staff from burnout. If you’re responsible for staffing, budgeting, or operational redesign, this conversation gives you a realistic blueprint for building productivity models that actually support safe, high-performance pharmacy practice.