In this episode, Katie, Ben, Maddie, and Becca talk about how Berks Homes stages model homes and what really goes into making a house feel “move-in ready” for buyers. Maddie and Becca explain the behind-the-scenes process, planning with construction schedules, shopping, budgeting, shipping, assembling furniture, and doing quick installs under tight deadlines. They also share inside tips, funny stories, the challenges of staging in bad weather, and family teamwork moments.

Contact Katie or Ben if you have any questions or feedback!

kdetwiler@berkshomes.com

bhorning@berkshomes.com

Katie sits down with Berks Homes sales consultant, Madison to talk about how trust is built with homebuyers throughout the building process. Madison shares how being honest, setting clear expectations, communicating consistently, and genuinely listening to customers helps turn challenging moments into positive experiences. Together, they highlight how trust, transparency, and human connection make a lasting impact on customers long after the sale.

We will be taking a short break for the holidays and be back early next year!

Contact Katie or Ben if you have any questions or feedback!

kdetwiler@berkshomes.com

bhorning@berkshomes.com

Katie and Ben discuss why no one can truly predict the 2026 housing market, but explain the key forces shaping it. Discussing affordability pressures, interest rates, material costs, land availability, and buyer expectations, especially within Berks Homes’ specific Pennsylvania markets. They share a “realistic but optimistic” outlook for 2026, emphasizing flexible pricing, efficient building, strong trade and land partnerships, and a focus on customer experience as the reasons they’re confident Berks Homes will perform well regardless of broader market. Contact Katie or Ben if you have any questions or feedback!

kdetwiler@berkshomes.com

bhorning@berkshomes.com

Katie and Ben break down Berks Homes’ 2026 company-wide goals, which shift the focus away from strict metrics and toward behaviors that strengthen teamwork, communication, partnerships, and customer care. They explain how the five core goals—play as one team, own your playbook, build with care, develop partnerships, and protect & grow profit, serve as a blueprint for every department to align their daily actions with long-term success.

Contact Katie or Ben if you have any questions or feedback!

kdetwiler@berkshomes.com

bhorning@berkshomes.com

Katie and Ben delve into their vision and the essence of their company. They emphasize the importance of staying true to their identity, even as they expand into new markets. They discuss their commitment to cultivating trust and relationships, avoiding the tactics of major competitors. While they acknowledge the challenges of growth, they also find excitement in the unknown and the opportunity to learn and evolve. Katie and Ben embrace the challenge of navigating new territories and unlocking new levels of personal and professional growth.

Contact Katie or Ben if you have any questions or feedback!

kdetwiler@berkshomes.com

bhorning@berkshomes.com

Katie and Ben discuss what it truly means to “own the outcome”. Taking responsibility for results, even when challenges are caused by things outside your control. They explain how real ownership starts with mindset: focusing on solutions, clear communication, and the customer’s experience rather than blame. The episode highlights how every role at Berks Homes contributes to delivering on promises, and how accountability, empathy, and teamwork turn problems into opportunities to build trust.

Contact Katie or Ben if you have any questions or feedback!

kdetwiler@berkshomes.com

bhorning@berkshomes.com

Katie and Ben talk about how “budget season” isn’t just about math or money. It’s about making a plan for what the company cares about most and deciding where the money should go. They explain how being careful and realistic helps everyone do their jobs well, save money in smart ways, and still keep the quality high. Instead of cutting corners, they show how working together and planning better helps the company reach its goals.

Contact Katie or Ben if you have any questions or feedback!

kdetwiler@berkshomes.com

bhorning@berkshomes.com

Berks Homes veteran John D’Angelo (“John DTV”) joins Katie and Ben to share how his 25-year journey helped develop a top-tier quality control system. From refining scopes of work to leading field inspections and team “toolbox talks,” John explains how every detail contributes to building better homes. The conversation highlights Berks’ dedication to excellence, collaboration, and a strong family-oriented culture.

Contact Katie or Ben if you have any questions or feedback!

kdetwiler@berkshomes.com

bhorning@berkshomes.com