How many inefficient processes are hiding inside your organisation? Spreadsheets being emailed around, information entered multiple times, manual approvals and tasks that take far longer than they should.

In this episode of Mastering Mondays, Matt and David are joined by Simon Croll. Simon is the Power Platform and AI Practice Lead at Phoenix Software, here to help us explore how Microsoft Power Platform can help organisations rethink the way they work.

From Power Apps and Power Automate to Copilot Studio, Dataverse and AI, the conversation looks at how organisations can use technology they may already have to automate processes, improve productivity and give people the tools to solve everyday business problems.

Simon also explains why technology should never be the starting point. Understanding the problem, questioning existing processes and choosing the right solution are essential if organisations want to create something people will actually use.

There is also plenty of discussion around citizen developers, governance, data, adoption and the growing role of AI in Power Platform, including how natural language is making it easier for more people to build their own solutions.

Join Matt, David and Simon for a practical conversation about Power Platform, process improvement and how organisations can turn frustrating ways of working into smarter ones.