In this special episode, host Maricella Herrera introduces listener calls to the podcast for the first time. She sits down with Jaqueline Oliveira-Cella to test SAFE—an AI-powered emotional awareness tool—on two real workplace scenarios submitted by listeners.
SAFE is a methodology that helps people pause and reframe in high-stakes emotional moments at work and in life. The framework stands for Set intentions, Acknowledge facts vs emotions, Frame and reframe, and Execute.
In this episode, Maricella and Jackie work through two common workplace challenges:
Scenario 1: Navigating a Company ReorgA listener shares their anxiety about job security after their group is acquired by a larger team. They're unsure whether to update their resume, network with the new team, or wait to see how leadership decisions unfold. Using SAFE, they separate facts from feelings, identify what's within their control, and develop concrete micro-actions like "building bridges, not safety nets."
Scenario 2: Managing Uncertainty with a New BossAnother listener describes the discomfort of having a new manager who meets with the team before direct reports. They want to make a good first impression but don't know how to introduce themselves without overloading or being absent. SAFE helps them reframe the situation, consider the manager's perspective, and create a thoughtful introduction strategy.
Throughout both scenarios, Maricella and Jackie discuss the importance of distinguishing facts from emotions, finding hope and agency in uncertain situations, and taking small, strategic actions rather than waiting passively. They also explore how AI tools like SAFE can augment critical thinking and emotional awareness—not replace human connection.
This is Part 1 of a two-part series. Next week, Maricella shares her own experience using SAFE to navigate anxiety before running the Chicago Marathon in October 2024.
Topics covered in this episode:
Emotional awareness and workplace stress
AI-powered tools for mental health and emotional regulation
Company reorganizations and job security anxiety
Managing relationships with new managers
Separating facts from feelings in high-stakes situations
Design thinking and AI as augmentation
Evidence-based journaling and reflective practices
Building resilience during workplace uncertainty
TIMESTAMPS:
[00:00] Cold open: The "fuck you" moment[01:00] Thanksgiving intro and gratitude[12:30] Conversation with Jackie begins[15:30] What is SAFE? The framework explained[20:30] Why Jackie created SAFE: personal experiences with workplace challenges[26:00] AI as augmentation vs. shortcut: critical thinking and design thinking[28:00] The future of emotional intelligence in an AI world[33:00] Listener Scenario #1: Company reorg and job security anxiety[35:00] Breaking down facts vs. emotions in the reorg scenario[39:00] Hope and agency: what the listener didn't mention[41:00] Micro-actions: Building bridges, not safety nets[46:00] Listener Scenario #2: New manager meeting the team first[48:00] Setting intentions for a first impression[50:00] Reframing: Could this be about fairness, not hierarchy?[52:00] Micro-actions: Draft an intro note, observe and listen[57:00] Asking SAFE about talking to the team[59:00] What's next for SAFE and closing thoughts
LINKS & RESOURCES:
Try SAFE for yourself (free on ChatGPT): https://chatgpt.com/g/g-68c2e478cba88191b31bf8e906de103f-s-a-f-e-leadership-daily-reflections
Connect with Jaqueline Oliveira-Cella on LinkedIn: https://www.linkedin.com/in/jaquelineoc/
Previous episode with Jackie: