Managing Teams In Multiple Locations: How To Use Your Authority From A Distance
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Managing Teams In Multiple Locations: How To Use Your Authority From A Distance
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This episode is about managing teams across multiple locations and how to make your decisions stick with teams who may hardly ever see you in person.
Managing distributed teams means you have formal authority but often can't get a clear picture of what's happening on the ground. Almost everything you learn about a site comes from the person you put in charge of it, which makes your read on that team only as good as their judgement about what's worth passing on.
In this episode, I cover six things that help:
* How to set communication rules with each site manager
* How to build a second line of sight into each location without creating backchannels
* Why who you put in charge is your single biggest decision
* How your visits can undermine the manager you appointed
* How to pick the one or two things per site worth fighting over
* When to stop persuading and start instructing
Plus a closing thought on proximity bias, and why the people you see least are the ones missing out when it's time to get promoted.