In this episode of Leading with Impact, Pam Bateson sits down with Sergio Bachs, UK People & Safety Director at Pret, to unpack what "data fluency" really means for HR in 2026. They explore how HR can move beyond dashboards and reporting to using data (and smart experimentation) to influence strategy, unlock investment, and improve performance. Sergio also shares where AI can genuinely remove admin and improve decision-making, and where it must stay human—like hiring, employee relations, and coaching.

In this episode of Leading with Impact, we sit down with Andrew Collier, Global Head of Campari University, to explore how organisations can build a thriving learning culture when change is the only constant.

Andrew shares his innovative "LEGO approach" to learning design—creating modular, flexible learning experiences that snap together to meet both organisational and individual needs. We discuss moving away from rigid, one-size-fits-all programmes towards bite-sized, experiential learning that keeps pace with constant change.

Key topics include:

· Designing modular learning around core leadership skills

· The power of coaching and facilitation in developing adaptable leaders

· Why engagement and mindset matter more than ever

· Creating fun, interactive learning experiences that stick

· Building learning cultures from the ground up

Whether you're in L&D, HR, or leadership, this conversation offers practical insights on re-engineering learning for the modern workplace.