Leading From The Front copertina

Leading From The Front

Leading From The Front

Di: David Miller
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Real leadership. Real stories. Real lessons.


Each week, David sits down with leaders from retail, operations, and beyond to break down the decisions, behaviours, and moments that shaped their careers. No corporate fluff, just honest conversations about standards, capability, culture, and what it truly takes to lead from the front. If you want practical insight you can use tomorrow, this is your show.

2026 David Miller Economia Gestione e leadership Management
Episodi
  • Forecourts with Rich Cross Services King and Roy Wainwright of Smugo Smoothies

    Forecourts with Rich Cross Services King and Roy Wainwright of Smugo Smoothies
    Sep 23 2026

    The Forecourts Podcast – Episode with Rich Cross & Roy Wainwright

    David Miller is joined by Rich Cross (The Services King) and Roy Wainwright (Smugo Smoothies) to discuss the future of the UK forecourt industry.

    From fuel pricing and industry consolidation to food-to-go, healthier choices, valeting, EV charging and the opportunities for independent forecourts — this is an honest conversation about where the industry is heading.

    What will the forecourt of the future look like?
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    28 min
  • Episode 1: Behaviours, Accountability, and What Great Store Managers Actually Do

    Episode 1: Behaviours, Accountability, and What Great Store Managers Actually Do
    Sep 15 2026

    In the first episode of Leading From The Front, David Miller sits down with Marc Corfield, Area Operations Manager overseeing 19 stores across South London, for a raw conversation about the behaviours that actually run a retail business.

    They dig into why so many leaders avoid difficult conversations, how documented coaching can either build trust or bury a team in paperwork, and why KPIs follow the strength of relationships, not the other way round. Marc explains what he looks for the moment he walks into a struggling store, why he doesn't trust mystery shopper scores, and the one behaviour every great store manager shares: accountability without being asked.

    The conversation closes on legacy, what Marc wants his teams to remember him for, and a conversation early in his career that shaped how he leads today.

    Real leadership, no polish, just two operators talking honestly about what works.
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    39 min
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