In the first episode of Hospitality Folks, Alicia Dick Wahlberg speaks with Magnus Busch, Co-Founder of nook society, about redefining upscale and luxury hospitality through human-centric experience, community building, and values-driven hiring.
Magnus shares how nook emerged from strong personal values before evolving into a brand and how that authenticity attracts both talent and like-minded guests. They explore building hotel teams without rigid playbooks, creating meaningful guest experiences, and designing hospitality spaces that foster real connection in a digital world.
The conversation also dives into nook’s innovative crowd investment model, the nook investor society, where community members finance growth and participate in the company’s success. Through bonfires, retreats, and shared ownership, Nook is building more than a hotel, it is building a society.
In this episode:
Hiring for values in boutique hospitality
Designing experience-led hotels & properties
Building community through shared values
Aligning investors with brand philosophy
Financing hospitality through a crowd investment model